so you guys have a samsung galaxy s8 tab
the essay tab or the s8 plus or the s8
ultra and you have an issue where you
forgot your password or maybe you even
didn't forget your password maybe it's
just not working or maybe somebody maybe
when your kids change your password
i'm going to show you guys what you can
do okay so what you can do is perform a
factory reset the only thing is with the
factory reset you guys are going to lose
all your personal information okay your
personal settings your photos videos
everything is going to be long gone
okay
now another important thing is too is
once you perform the factory reset and
then once you go back into the um setup
process once you start you know choosing
your language
connecting to your wi-fi eventually it's
going to ask you
for your
google account basically a gmail account
so if you had a gmail account that was
synced to your email app you will have
to remember what gmail that account was
that you had synced to the gmail app as
well as the password to finish setup
okay so just fyi but of course you'll be
you'll still be able to make a new pin
and whatnot it's just the google
password
all right so
let's go ahead and give this a try okay
so first thing is this what we want to
do is go ahead and
go to your computer laptop i'm using a
macbook here doesn't matter if it's a
macbook or windows laptop or
any kind of desktop computer so we want
to do is grab the charging cable first
and we want to plug it in
and we want to make sure it's charging
okay
now this is what we want to do
and listen very carefully so we want to
do is first
thing is uh i mean
it's on right now so we want to do first
thing is
we want to press and hold the power
button and volume down press and hold
both buttons the same time and we want
to hold it for about 15 seconds okay
after 15 seconds let go of only the
volume down and then press and hold the
volume up never taking your finger off
the power button okay and then once
you're here
you're pressing and holding the power
button and volume up you keep on holding
here to the samsung logo appears then
let go of both buttons and that should
boot us up into the android recovery
menu where we will be able to perform
the fact you reset okay so let's do it
together okay so it's plugged in
to my computer it is charging and the
first thing is this remember do it
together power button volume down
okay
ready set
go
15 seconds
don't worry about what's happening to
the screen 7 8
9
10 11
12 13 14 15 now volume up
now i'm holding the power button and the
volume up i never took my finger off the
power button so i'm holding now the
power button volume up waiting for
samsung logo to appear
let's see if this worked the first time
if not have to try it another time or
maybe three or four times so i'm still
holding on both buttons
where's that samsung logo at
oh there it is let me let go i'm not
sure if this worked or not let's see
let's see
oh cool okay so there we go so now we're
in the android recovery system
as you can see here
now if you want to
continue with the factory reset we want
to go down to where it says
wipe data slash factory reset so you
want to highlight that so you use the
volume up and down rockers to move up
or down okay so we want to go down to
wipe data slash factory reset now read
down here okay it says if your phone is
reset you may actually you probably will
need to enter the google account
information your gmail email address and
password associated with this tablet
okay you'll have to you'll need again
you'll need to know the the gmail
address and the password to finish setup
after you complete the factory reset
okay so anyway wipe data slash factory
reset it's highlighted we want to i want
to proceed so i'm going to tap on the
power button here i'm going to tap it
there
now it's basically saying um this cannot
be undone once we do this okay so i'm
going to go down to highlight factory
reset use the volume down highlight
factory reset right there and continue
i'm going to tap on the power button
right there
now it says that was quick it says
data wipe complete and now it defaults
us back up here it highlights reboot
system now and that is what we want so
we're going to go ahead and select that
so we're going to tap on the power
button right there
right there and go ahead and let it do
its thing this whole process will
probably take like two minutes or so so
just be patient here
and it's going to stay here a little bit
voila we are done okay so the factory
reset is complete
and now you can go ahead and start off
with the uh
go ahead and finish this setup and
remember eventually it's going to ask
you
for your
if you sync the gmail account it's going
to ask you for that for your gmail
account along with the password to
complete this setup part okay so if any
questions or issues just comment below
all right good luck guys
bye