hey there everyone my name is nathan and
i'm the owner here at minnesota mobile
guy
if you're not already familiar with us
we're a business based here in the us
state of minnesota
but we assist customers from all over
the world with all sorts of different
issues and services on their smartphones
tablets and other mobile devices one of
the services that our customers most
frequently ask us to perform is the sim
unlocking of the device in order to be
used on a different carrier other than
the one that originally sold it
by default most mobile devices are going
to come with some sort of lock that
restricts them to only being used with
the original carrier
and they have to undergo some sort of
unlock process in order to be used with
a different network or a different
carrier
now here with us today we happen to have
a samsung galaxy
s7 and this is a device that is
originally from
t-mobile here in the us and this is a
device that has not yet been sim a lot
because we do have a different carrier
sim card inserted here
and we can see that we do get the
notification message here telling us
that it is an invalid sim card and a
network locked one
and then if we swipe away the
notification panel we also have the
standard message here from t-mobile
oops i'm sorry i'm running the unlock
program on it right now actually
so that basically that message out
showed up basically also said that the
device is network locked
and if you want to have it done the
official t-mobile way
they pre-load a device unlock app on the
phone
that whereby they control the sim
unlocking
so that was new starting with maybe the
s6 i think was the first device to do
that
t-mobile kind of went away from the
standard unlock code mechanism where you
type in a numeric unlock code when you
insert a different carrier sim card
and they started controlling everything
via an application that they preload
onto all of their devices
the device just had to restart because
i'm running the unlock program here but
if i go ahead and swipe that away again
there's that message again so it tells
you that it can be unlocked
if eligible through t-mobile's official
unlock system
but this is a device that actually does
not qualify because if we go into
the settings here
and then open up the device unlock app
so there it is in the t-mobile folder
just has a little
image of a padlock there if we tap on
that
and then we have an option for both
permanent and temporary unlocks if we
tap on permanent
whoops i need to reconnect to the wi-fi
okay there we go when we tap on that it
pulls up and tells us that the device is
not eligible for unlock
so t-mobile will do the unlock for you
if you meet all of the requirements
however they generally require that you
be the original owner of the device
so that you originally purchased it from
them when it was brand new
and that you also have service with them
for a certain number of days or certain
number of months
not the top of my head i don't remember
exactly what that is
but over the years we've been contacted
by tons of customers asking us to assist
them with
this specific issue on the specific
model
usually either because they themselves
wanted to change carriers and leave
t-mobile before they were eligible to
have t-mobile
do the unlock for them or the other
situation is that unfortunately there
are a lot of dishonest sellers out there
who will sell a device and claim that
it's already sim unlocked or that it's
already eligible for the unlock
but then the buyer doesn't actually
check into that for themselves and after
they purchase it they find that it is
not
unlocked or not eligible for the unlock
and then of course the seller has long
since disappeared and the buyer stuck
with an unusable device
so we're making this video to let any
interested customers know that we do
offer a service to be able to do the sim
unlock to this specific model
without having to meet all of t-mobile's
requirements
it's something that we do directly to
the device while it is plugged into a
computer
so that is actually what we're doing
here right now just so we can provide
visual proof that yes we can actually
offer the service and it does actually
work
the great thing about this procedure is
that it's something that can be done for
just about anyone anywhere in the world
so you don't necessarily need to be
located here in our local area in order
for us to be able to do this for you
you just need to have a decently
powerful windows computer along with a
fast internet connection
and we can remotely connect to your
computer right through the internet and
perform the exact same procedure that
we're doing right here right now
the unlock procedure is maybe 80 of the
way through here looking at my program
so i'm gonna go ahead and speed up the
rest of the video here just so we can
skip all the way to the end and keep it
as short as possible just so you can see
the final result
so hold on while the unlock program
finishes running here
okay so there we go bloodluck program
has finished up its final step
and after one more restart here we
should be able to see that the device
does indeed get signal on that test sim
card that we have inserted
and that it no longer gives us that
invalid sim card message
so give it just a minute here to finish
booting up
t-mobile logo there of course and we'll
show you all the model information
in the settings once we're all wrapped
up here
so you will notice right away we don't
have that invalid sim card message
anymore
either the message on the actual lock
screen itself or the notification up in
the status bar there
and it's just going to take a moment for
it to connect and register here on the
sim card that we have
inserted while it's doing that i'm going
to go ahead and jump
into the settings real quick just to
show you
exactly what we are working with
okay so we do indeed here have a galaxy
s7
with the model number there the g930t
and then of course we have our phone
number registered there that it's
reading from the sim card
and then our signal bars up there in the
top that have popped up whereas before
they were just blank
if my focus will cooperate there there
you can kind of see them
and i would still have to go into the
settings to configure all the data
settings in order for that to pop up
but the device has now been fully
unlocked and is in service and is able
to be used with any other compatible
wireless carriers i should also mention
that the same procedure can be done also
for the galaxy s7 edge since they are
essentially the exact same device the
edge just has a little bit bigger screen
and a bigger battery to go with it
so if you have a t-mobile s7 or s7 edge
and would like to get it sim unlocked we
would love to help you out with that so
go ahead and get in touch with us
all of our contact information will be
right down in the video description
and i'll also put a slide at the end of
the video here that has all the details
there as well
make sure to check out some of the other
videos that we have on our channel while
you're here as we offer a lot of
different services for a lot of
different devices and i'm sure you'll
find something there that could come in
handy
make sure to hit the subscribe button
while you're there also to be notified
of all the new videos and services that
we're constantly adding just like this
one
thanks for watching everyone and have a
great day
you