hi guys today I wanted to share with you
a problem I've been having with my
Lenovo ThinkPad Pete one I've been
having a problem where the laptop would
freeze all of a sudden and just stop
responding to any input even though the
screen would hold the same output that I
had just before it froze as you can see
here I've been actually typing an email
to the Lenovo Help Center to try and
explain the symptoms and halfway through
typing the email the the laptop froze
I've been getting these freezes probably
about once a day and they're really hard
to diagnose in troubleshoot but as you
can see if I try and move the mouse with
the trackpad or the touch point or if I
use the keyboard to try and if the
computer to do anything it's just not
responsive to my input at all it's
frozen
the last place the mouse is as you can
see if I just focus there it's just here
on the screen and as I try and move my
mouse you can't see right now but I'll
try moving the mouse from the external
mouse or the touch point or the trackpad
it's not moving at all and the keyboard
if I'm trying to tap between tap between
programs or do a control delete isn't
responsive and what is interesting
though is if I push the function keys
you can see that the keyboard is still
changing the the lights that are turned
on so I can turn on and off the the back
lights on the keyboard are there and I
can turn on and off function lock so it
seems that at a BIOS level maybe some
things are still responding but at the
screen level I can't get it to do
anything now I wanted possibly this was
a problem with the graphics card so I
was thinking maybe the laptop is still
actually running the operating system
still responsive it's just that the
screen is frozen however I've been
running a pin on another
gene on my network to this computer and
the ping was working all the way up
until the computer froze and then all of
a sudden the ping packets stopped
responding so at that point the network
adapter I guess the white I was on Wi-Fi
at the time stopped working as well so
it's not like in the background the
computer is still functioning it seems
to be freezing and it's it's quite a
difficult problem to troubleshoot all
right that's all I have for today thanks