[Music]
hey guys i'm going to be showing you how
to do some of the troubleshooting steps
on one of our electrolux solero and
frigidaire solaro dishwashers today
all right guys
to start this
i'm going to open my door now while the
the keypad is illuminated while we still
have a time on the display before it
goes back to sleep so if you're counting
one two three those the only buttons we
use on this entire keypad to enter
diagnostics or to go through
troubleshooting we're gonna hold our
first and our third button for probably
about five seconds you're gonna see
these three lights start flashing that
lets us know that we've gotten in we're
gonna hit the first button one time
i-10 that is the last stored error code
on this unit which i actually have an
i-10 because i forgot to turn the water
on whenever i installed this unit
second error code i zero zero that means
nothing there's no stored error code
there this thing stores up to three
error codes which means that our third
error code is also going to be an i zero
zero because it stores them in order so
the last error code is always going to
be first the most recent
so i'm going to go ahead and hit the
first button again
we're gonna go to test number four now
test number four is for what they call
the regeneration valve that's on
european models not on the north
american sold units we don't have water
softeners inside of our units so we're
gonna jump to test number five
five is our drain pump once we shut the
door it's gonna activate our drain pump
i did have some water left inside of my
unit after i uh
after i turned the water valve on i did
turn the the unit on for a little bit to
make certain everything was okay before
i started doing all this so it did drain
out my water drain pump is running right
now
so i'm not gonna go through every single
test because i do not use every single
test whenever i'm i'm doing this step
through diagnostics i'm just going to
show you the test that i use so test 6
is our fill valve
shut the door we should hear water
coming in and which i do water is
entering the unit right now now i like
to let it run
to make certain that i have enough water
for the pump to push around whenever we
get to test number eight
and it just shut
off i'm gonna hit it two times test
seven is my heater i do not wanna test
the heater um without the motor running
because otherwise it's just sitting in
the water
we're gonna run to eight eight as my
wash pump
then i do hear my wash pump energize
let that run for a minute
let's verify operation we're going to
hit the
first button again to test nine
nope
make certain that your dispenser door is
closed if you don't then you're just
going to hear a click instead of
actually hearing the dispenser door open
on test nine
mine just popped open
so i got an open dispenser
we're going to go
to the next test 10
which i don't
test 10 doesn't do anything on this unit
so i'm going to skip over test 1011 go
straight to 1212 is my fan
and i do hear the fan running it's
actually down here on the bottom but you
can hear it actually pulling air
throughout the unit so
that is basically all the tests that i
run whenever we we go through
diagnostics that way now if you hit the
cancel button one time it's going to
kick you out and bring you back to the
normal operation
we're gonna hold the first and third
button again i'm gonna show you what
else you can do here
i got my three lights blinking again if
you hit the second button it's gonna
illuminate everything on this display
and it's going to clear out our error
codes so if we were to go back to test
number one
and walk through all of our error code
should be i zero zero i zero zero i zero
zero for the three stored codes because
i just cleared them out so we're gonna
hit the cancel button again
take us right back to normal operation
i'm gonna hold the first and third
buttons again
until i get them to uh start blinking
for me and we're going to hit the third
button
now it's giving me 13 minutes every
unit's a little bit different this one
the calibration cycle is 13 minutes what
is a calibration cycle it's like a short
cycle that the dishwasher runs to to
validate to verify operation of all the
different components and it helps to
calibrate the pressure sensor and the
all of that stuff gets calibrated during
this short little test now
whenever it completes the calibration
cycle it's just like any cycle on the
dishwasher as soon as it finishes this
13-minute short test
it's gonna go back to a dormant state
until the consumer is ready to open the
door press buttons and start using it
but once this test is done they can
immediately start using the unit again
you want to do this calibration test
every time you replace a pressure sensor
on one of these components just to
ensure that it is calibrated properly
all right guys so we've gone through and
i've shown you how to
check your codes pull your codes check
your codes run various components on the
unit we've gone through how to clear the
codes and how to run the calibration
cycle but the one thing you're probably
asking yourself
usually the the one of the most common
um service calls on one of these units
or on any dishwasher for that matter is
the heater
how do you verify if the heater is
actually working on the unit so
it does tell you test number seven of
our diagnostics runs the heater i have
never gotten the heater to come on
effectively
using that what i like to do
it's a little trick that that we've
learned
if you look at your tech sheet which
this is down under the kick plate under
the bottom of the unit
it gives you the four cycles or it gives
you four cycles that this unit runs the
china crystal the energy saver power
plus or
heavy duty your your unit can have the
power plus option or it will have the
heavy option
and then a normal wash and on each of
these it tells you when components
activate
if you look at the heavy power plus
cycle
it actually utilizes the heater
within that first
fill and wash cycle we call it a
pre-wash cycle but the very first the
beginning cycle that's like about five
six minutes long
it actually fills and energizes the
heater so what i've done
is i've put my meter down here in the
bottom i've got it clamped around my
incoming voltage wire
we're gonna open up the door we're going
to select heavy
we're going to hit start
and we're going to close the door now
all i have to do is sit here and wait
the unit's going to go through a drain
that drains out for about a minute then
it's going to fill
once it's done filling then it's going
to energize the motor and then we should
have the amp draw from the heater now
the heater on this unit
pulls the highest amperage of anything
else it's the only thing on this unit
that pulls more than one amp it actually
pulls about seven to eight amps so it's
usually pretty noticeable by monitoring
your meter whenever that that heater
does energize
we're just going to be patient and hang
out and wait to see what's happening
right now it's filling up pulling about
0.7.6
which is pretty good for a for a water
water valve they don't pull a lot of
amperage
sounds like my motor's starting to try
to move around
still filling but i do hear motor i hear
movement inside
we're up to 0.2 amps right now the motor
slowly starting to drive more water
but it is still filling
we haven't finished our fill yet
worked our way up to point four
there it goes seven amps
my heater is energized my heater is
working otherwise i would not be getting
that high amp draw
so yeah in this case my heater's working
if they're having any type of cleaning
issues or drying issues check the rinse
aid
check your incoming water temperature
make certain that they're not over
cleaning the dishes before they place
the dishes inside of the dishwasher
those are three key things that always
mess a consumer up they've got to have
120 degree water or as close to it as
possible coming into this unit they have
to use rinse aid
and my rule of thumb whenever i was in
the field was scrape and load you want
to scrape the big chunks off the dishes
we don't need the the rice and stuff
down there in the sump or in the filters
we want to keep all the oils and the the
sauce residues we want those on the
dishes so the enzymes and the detergent
have something to attack but in this
case my heater's working we've gone
through and verified everything else is
working this is a functioning unit if
it's not work performing properly for
the consumer chances are it's something
that they're doing it's not a fault of
the unit
i'm going to go ahead and cancel this
out