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Why These Streaming Apps Are Missing From Your Samsung TV
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hey it's michael welcome to my channel and let me know if you can relate to this
when you went to buy a smart tv you decided to go with a big brand name like samsung for all of your
streaming needs but when you searched your smart tvs app store a problem you see netflix prime
video and hulu but at least one of your favorite apps not available to be downloaded and installed
so if that sounds familiar today's video is for you i'm going to explain why some apps may not
show up on your samsung tv and what you can do about it let's get started i'll get straight to
the point the best way that i can say this is that when it comes to streaming apps not all smart tvs
are created equal i did some research and found samsung on the list of supported devices for a lot
of streaming services including youtube tv peacock and discovery plus but almost every day people
who use those services contact me and they all have the same problem they say that they cannot
find those three apps and others too through samsung's smart tv app store and here's why
in the fine print on the websites of those streaming services you see that they support
only newer samsung tv sets for youtube tv it's 2016 and later models only and for peacock
and discovery plus the app is compatible with samsung's interface on only 2017 and later models
so i know it's frustrating a tv set only four years old is not new enough come on i asked
samsung's chat support for an explanation they told me what i thought they'd say and it's this
sorry this is a compatibility issue or the apps do not work with the internal operating system
of the tv set but don't be so quick to place blame here especially on the streaming services because
if i were to ask them i'm sure they would all say they want to be on as many platforms as possible
the problem there are expenses associated with adding their app to each and every
one of those platforms and that's why some apps aren't on samsung's smart tv platform
at all for example philo the live tv streaming service works with supported devices like a roku
amazon fire tv apple tv and chromecast no samsung listed here a company spokesperson told me
philo would like to support samsung at some point in the future but quote significant resources
are required for every platform the service supports so in other words it requires technology
and money now the solution to this problem we've been talking about was included in the
response from samsung's customer support agent and that is to use a streaming media player instead
most people prefer to use a streaming media player anyway and here in the united states roku
is number one so it makes sense that the major streaming apps make it a priority to be compatible
with roku so let's get to my advice if your samsung is older than a 2016 or
model you don't need to spend 500 on a new tv set to get those apps that i mentioned and others too
keep using the tv set that you already have and just buy a roku that cost less than 50
a roku express 4k plus plugs into the hdmi port on the back of your samsung
and can be set up in about five minutes and i've got a link down below with all the details step
by step when you use a roku or another streaming device you also get access to more streaming apps
than what is available from samsung's platform and roku has lots of free content too check out the
popular roku channel first the user experience is also better with a streaming device look at roku's
home screen it features big bright thumbnails of popular streaming apps for easy access and
although samsung has improved its navigation it doesn't come close to roku and finally take a
look at the remote side by side i have the roku remote and the samsung remote i find it a whole
lot easier and faster too to click around with the roku remote compared to my samsung remote
just because the roku remote is simpler and built for streamers don't get me wrong i love
my samsung tv but i did not buy it for the smart tv interface and i think if you use more than one
or two streaming apps you'll be a lot happier if you hook up a roku or another streaming device
to your samsung tv you can stream that way for years to come hopefully without any major
issues thanks for watching today's video see you back here for another one soon take care
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