losing your phone can be a stressful
frustrating and costly experience
samsung's find my mobile service
helps you locate your lost device and
secure the apps and data stored on it
to use find my mobile the service first
must have been activated on your device
as soon as you get a new samsung mobile
device we recommend you follow these
steps to set up find my mobile
in the settings menu scroll down and tap
biometrics and security
now select find my mobile
toggle find my mobile to on you'll be
prompted to log into your samsung
account if you are not already
you can also opt to have your device
send its last location
when the battery life runs low which
makes locating it
easier if the battery dies
another optional feature is offline
finding
if you activate this your device may be
able to be located by other people's
galaxy devices
even if it's not connected to a wi-fi or
cellular network
your device will also help to locate
other people's lost devices
lastly find my mobile can allow you to
remotely unlock your device if you
forget your pin or password
now if your device is lost here's how to
use the samsung find my mobile service
to locate it
on your pc tablet or any other device
open a browser and go to
findmymobile.samsung.com
now sign in to your samsung account
find my mobile will attempt to locate
your registered device
if your device's location is found it
will be shown on the map
you'll also see the device's current
status including network connectivity
and battery life
below this you'll see a number of
options to help you retrieve
and secure your device if your device is
nearby
you can have it ring at maximum volume
for one minute to help locate it
if it is unlocked you can immediately
lock it
you can also prevent others from
powering off your device
to ensure it can still be located and
you can have a message appear on the
screen with a contact number
if you think your device might be on the
move select track location
you'll get an update on its location
every 15 minutes
if you are concerned that you will not
be able to retrieve your device
you can also erase data or backup data
from the device
please be aware that if you select erase
data anything that is not backed up will
be lost
your samsung account will also be
removed from the device and you will not
be able to locate it
you can also extend the remaining
battery life of your device by remotely
setting
it to maximum power saving mode
lastly if you have your device but are
locked out because you've forgotten your
pin or password
you can unlock it
but what if your device is offline and
can't be located or locked
you can set an alert to be notified if
and when it does connect to a network
again