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Troubleshooting Your Account Username and Password (FSA ID)

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We've all been there.

With the number of usernames and passwords we need these days,

it's no wonder we occasionally forget our login information.

Don't stress.

You can regain access to your Federal Student Aid account, username and password,

known as your FSA ID,

in a few simple steps.

First,

navigate to StudentAid.gov/login.

You can also download the My Student Aid app.

If you've forgotten your username,

you can use your verified email address or

verified phone number to login.

And if you can’t remember those,

select the “Forgot My Username” link.

When you see the “Did You Know?” pop-up box appear,

select the “Continue Recovering My Username” button.

You have three options to retrieve your username.

You can:

Have a secure code sent to your mobile phone.


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