hi everyone many of people are facing
this ball in these days I have seen a
lot of issues related to that on Apple
Forum so what was happening when I
connected my external hard drive to my
macbook I was unable to see in finder or
anywhere so the first thing you need to
check with Disk Utility you need to go
to Disk Utility how to go just press
command space together and you will open
a Finder or tab and just type disk
utility there well when you open you
will able to see your Mac HD here
Macintosh HD and your external hard
drive over here in when it doesn't show
here that in that time you know this
this area is grayed out if your hard
drive is not seen here you cannot see
your hard disk in this area at all that
means your hard drive has some problem
okay or there is something hardware
issue it might be the cable the USB port
or anything but it is not the software
issue if your hard drive is seen here
but it is grayed out and you cannot see
here in the finder that means
that is problem with your software
something software issues there so what
actually works for me and we just show
you what you have to do you just have to
click on the Apple menu which is on the
topmost corner go to the system
preference okay now now you're able to
see this software here you might be
having
something different or like but it is
related to n PFS okay so when you open
it this my software is a Paragon in
tapers format I got it with my Seagate
hard drive okay so what actually does it
is the program enables you to use your
Windows Windows formatted hard drive
into Mac ok so that this is the software
it's for that so what happens when you
install this software this becomes your
primary software ok
when you connect your hard drive into
this hard drive do you mad it actually
controlled by this software and usually
it is supposed to handled by this disk
utility which is the basic Mac Mac
utility ok when you are unable to see
your hard drive here it's grayed out
here that means some problem is with
this software so try to go here and
click your hard drive here you will able
to see here but it might not be green in
this area ok so you just have to mount
it it's right now already mounted my
hard drive so you just have to mount
your hard drive and you most probably
will able to see your hard drive when
you find her ok well when you again
eject your hard drive you're still not
able to see your hard drive again in
this area so what you have to do just
uninstall this this software and
reinstall it so how do I install it what
I did I just open the setup file of this
software and it asked me to uninstall
the previous version and I just
uninstalled it so that is the solution
it will help you I
I hope and if it does don't forget to
like the video
you