hi there my name is Vince from mr.
telephone and today I'm going to talk
about fault finding on your telephone
line so for example you've come in one
day and your lines dead your line is
noisy the the bills are not ringing
whatever the fault is with your
telephone line there's a good chance
you'll be able to fix it yourself
apparently 90% of faults are to do with
internal phones and internal wiring so
that means when people phone up bTW 90%
at the time the fort would actually be
internal and you won't need an engineer
out if you do call an engineer out you
will get a healthy call out charger be
well over 100 pounds I've had to do
these charges in the past and it's for
really minor minor things that you can
easily do yourself the problem is most
people don't know about this or too
scared to do it and they're going to
think they're going to break something
but a lot of these things you just have
to unplug and then the fault will
disappear you can go out and buy a new
phone even if you call out an engineer
to do this you've still got to go out
and buy a new phone yourself it's just
that you're going to be called charged
100 pound cord hour charge so it's best
to do a little bit of check-in to begin
with yourself now these products here
these sockets and stuff these are all UK
based sockets but the same thing applies
worldwide most of the phone systems
around the world are a 2 wire system
so although the sockets will look
different and the phones may look
different the fault-finding theory is
the same basically eliminating
eliminating the fall so whether you're
watching this in Australia America
Canada France New Zealand it will still
be handy to watch the video so to begin
with just a real basic thing about how a
telephone line works I'm not going to go
into too much detail because you can
google this yourself if you're really
interested but basically you have the
telephone exchange which is where the
line comes from and it works on just two
wires from the telephone exchange all
the way into your property it will go
via the Green Street cabinets it will go
via telegraph poles but it is still just
two wires even though when it leaves the
exchange it might be in a cable with 500
pairs a hundred pairs however however
big the cable is leaving the cable
leaving the exchange it's still only two
wires all the way into your house so
when you think of it like that it does
become a lot more simple because it is
just two wires so obviously if there's a
making one of those wires the result is
your line will be dead if the wires are
just barely making a connection your
line will be noisy if the wires are
touching together somewhere your line
will be engaged so that's it it's just
two wires so you can do a lot of this
yourself now I'm going to be talking
about the NTU five master socket because
this is the easiest way to fault finds
but if you don't have one of these n te
5 master sockets the full finding will
also help even if you've got the older
style master sockets this is a flush
version that you might have and this is
a small little surface socket that you
might have so these are not as good as
the NTU 5 master socket I'll show you
why in a minute but sit well there it
will still be relevant because you can
still unplug your phones no matter which
no matter what you have whether you have
the NTU 5 master socket or the older
versions of the master sockets or if
you're in other countries the same thing
applies as well so where every single
day the service providers like BT and
TalkTalk they're making thousands of
pounds every day from customers for very
very very simple faults and these are
faults that you can easily fix yourself
so just spend a bit of time watching
this video think about what I'm showing
you and apply it in your own house and
90% of the time it will fix the full if
the fault turns out to be external in a
manhole at the top of the pole at the
exchange obviously there's nothing you
can do about that but then you won't be
charged because that that will be
covered by your online rental so if the
fault is external it isn't down to you
so by doing these checks you safely can
eliminate any problems that you have put
on the line because you own all your own
equipment so you own your own extensions
your own phone your skyboxes your alarm
anything that you plug into the line the
service provider will only maintain up
to the master socket and it will only
maintain up to the master socket if
there is no damage on it if you've been
doing some decorating then you've pulled
the wire off the architrave and it's
dangling loose they'll probably say that
that's cause default and it will be
chargeable if your sockets down they'll
say that you've allowed amp into your
house and that will be chargeable if if
for example you've had some building
work and something's happened and
they've somebody's changed something
that will be chargeable so they will
only maintain up to your master socket
if you've caused no fault now or in the
past on the on the telephone line so
basically I want to talk about to begin
with the MTU 5 master socket but just
watch this and then go on if you've got
the older style master socket watch just
watch it pass the achieve on 5 bar sukuk
so I will show you how to do
fault-finding past that or if you
haven't got a screwdriver you can't be
bothered to do the screwdriver test just
yet then you can unplug the phones and
do the test in that way but it is easier
if you do just get your little cross
head get yourself a little cross head
screwdriver and what you need to do is
you need to just undo the two screws on
the NC 5 master socket you can tell the
NTU 5 master socket because it has a
split one here these old ones don't have
any splits they're just a face plate but
on this one here it as a split plate and
the idea is by unplugging this you've
now disconnected your extension from
your line this part here is your test
socket so by plugging into here your
testing purely the line coming into the
house so what you need to do is example
if you come home and your line is dead
noisy cutting out bills not ringing
whatever the problem go to your master
socket if you have one if you have an in
to you 5 master socket if you don't keep
watching I'll show you how to do the
rest in a minute but if you have one of
these nice and simple you get your phone
and you plug it into there ok so it was
handy just to use a corded phone you
pick it up if it's working fine here
whatever the problem you had if it's now
disappeared you know that the line
itself is okay don't call your service
provider
there's no point unless you want to get
the call out charge don't call your
service provider if you're not happy
doing any of this work why don't you get
a local engineer it's a lot cheaper be
about half the price so look in the
Yellow Pages get a local engineer or if
you're feeling a bit more confident have
a look at my shop mister telephone co
dot UK and you'll see that I'll set all
these products and you can ever go
yourself at doing it so basically you
plug your phone into there and see if
it's dead or if it's live if it's
perfect
you know that the line itself is okay up
to here so the problems of yourself
if
it doesn't work don't just rely on that
phone because this phone could be 40 you
might not know this phone could have got
40 so always try a separate phone or
borrow phone from your neighbors or try
your phone in your neighbor's house and
if the phone works you know your phone's
okay by trying to phones
you've now eliminated the phone so if
the phones are okay so if that phone's
faulty and this phone is working you
know the line is okay that the fault is
on the phone again
so where it's always best to try to
phones because the very phone you're
doing your testing with could be the
phone that's putting the fault on the
line so that's nice and straightforward
if it works here do not call your
service provider out okay if it doesn't
work here and you've tried two phones
and you've made sure that you haven't
damaged the cable if it's not if the
sockets knocked down if nobody's pulled
the wire off the wall or you've done
something else outside if everything's
as it was when the engineer installed
the line then it won't be chargeable in
which case call your service provider
out and that will your line rental will
cover up to the test socket on the
master socket now let's say that it's
working fine here that means you'll fold
some side or let's say you haven't
gotten into your master socket you've
got the old-style master socket
what do you need to do is you need to
start doing a bit of elimination so the
first thing you need to do is unplug
everything so for example this is just a
quick mock-up of what I've done here so
you've got your master socket you've got
an extension socket you've got your
filters plugged into the extension
socket you may have a junction box in
between with wires going up off to
upstairs extensions or extensions to the
kitchen you know check out exactly what
you've got and then it will make more
sense when it comes to your fault
finding but a first thing you need to do
this could be your sort of basic setup
here you've got your master socket with
either a double adapter a triple of that
or a quad adapter you'll have your RAM
you know your microphone coming out of
it for your broadband which connects to
your telephone
you'll have another extension Li going
off which might be just a you know plug
in extension lead then you'll have your
wires you're wired extensions going off
it could go viral junction box to a
telephone socket here again with a
microfilter in so you come home and your
lines noisy your lines dead
whatever the problem is you need to do
some fault finding so you've checked out
the test socket and everything is
working fine so you know that the faults
inside or again you've got one of these
older master sockets and you haven't got
a test socket so you need to do full
fine and similar to what I'm going to
show you now so basically first thing
you need to do is find out is it your is
it your phone's so what you need to do
is unplug everything so I'm plugging
everything from there unplug everything
from this of the socket than if you can
see that yeah and you get your phone
then you plug it in directly into here
okay you pick it up and you're like oh
it's working so it's something that I've
plugged in which is 14 so then I'll plug
that and to start with plug in your
double adapter or cord adapter plug it
in here oh yeah yeah it's working and
then plug in your micro filter yes it's
working and then plug in your little
cheapy extension Needham oh it's gone
dead so then you know all actually well
it must be my extension lead let's just
double-check that unplug that one yes
it's working plug it back in again it's
dead so you now know that your extension
lead is faulty in which case just bin it
you're there any cheap get yourself
another one so we're by doing a simple
bit of fault finding like that you've
now eliminated something yourself
another thing let's say let's pretend
now it wasn't the extension lis let's
pretend it's to do with the wire in
itself so again we've tested it in the
test socket and we know that the line is
okay yes we tested it there so we know
it's okay so we know it's not a bt
problem or a service provider problem so
unplug that and plug that back in and
now we test the line and obviously we
know the lines dead because we haven't
actually unplugged
it yeah so we know the lines dead so now
bit-by-bit
unplug everything so you can unplug all
of this you know if you want and then
plug your phone in there and you think I
would still dead so you know now it's
not your double adapter or your
microfilter so you now know that it's
sir a problem with your wiring so how do
you how do you work this one out now so
basically what you now need to do is you
need to trace the wire from here and
you'll see for example it might go to a
junction box first or it might go to an
extension it just depends how it's been
wired up it can go from extension to
extension to extension from the master
socket it can splits off to two
extensions it can split off to one
extension from the master socket and the
junction box and from the junction box
it can split off to one to three
extensions but trace the wires in notes
of where the colors go because it's not
always standard and you will forget once
you pull those wires out you won't
remember where they go so take a picture
from your phone or a digital camera get
a pen and paper write down exactly what
goes to where so for example on this one
here we've got the white blues - number
one we got the Blues - number two we got
the white oranges - number three and
we've got the oranges - number four and
this is all standard because I've just
done equip mock-up myself but your house
might have color codes from throughout
the years the color codes will be
different terminations might be
different - make a note of what you've
done and then you can always put it back
to how it was so as soon as you pull
those wires out you will forget you
think I'll remember that but then once
you get to your second or third cable
and you're going back half an hour later
you will forget to just scribble it down
and then you know worst case scenario
you can put it back exactly as it was
and you haven't gained anything but you
haven't lost anything you there is first
of all disconnect the fees yeah and then
plug the phone and make sure that these
wires are not touching each other plug
the phone in again if the line is
working now we know that this cable is
okay in which case then we're going to
connect it back up I'm going to doing
this roughly but we've made a note of
where the colors go so we're just going
to connect it back out again
I'll be using the proper punch down tool
or the cheaper tool with the cheaper
tool you will have to snip the wires
yourself okay and then what you now need
to do is disconnect another wire so this
is the wire going off to one of my
extension so I'm going to pull that one
out again plug your phone back into the
master socket and I'll say oh it's still
dead so I know that unless I've got two
faults on the line I know that this
cable is okay so what we now need to do
is disconnect this cable and plug this
cable back in so can you see I'm just
working through methodically
disconnecting this connecting as we go
along and testing disconnecting and
testing so punch - wires all back in
okay and now plug the phone in oh and we
got the oil tone again so basically the
fault was on this wire here it's been
cut and dampness has gone into it but
that's just a simple you know a simple
little explanation you may not have a
junction box you might have different
type of sockets but the same thing
applies is just methodically breaking it
down bit by bit to find the full and in
this case you don't need to do anything
you just disconnect this wire throw it
away and we'll just leave it
disconnected it might be tacked to the
skirting board it might be painted over
so you might not want to rip it all out
but just disconnect it it can no longer
put a fault on the line if it's
disconnected and you don't even have to
buy anything because this wasn't used
anyway it was just a cup wire if for
example you've proved to fall onto your
extension socket then go and get
yourself another extension socket either
from someone like me or pop down to the
you know local hardware shop and you'll
be able to pick up an extension socket
so by just breaking it down bit by bit
you can do so much full fun yourself and
you don't need specialist equipment to
do it when you get an engineer out they
do have specialist equipment and it's a
lot quicker but you don't have to do it
you can do this simply yourself by just
making a note of everything you do so if
you go to a socket and they're using
blue - - and orange - five instead of
you know white blue it might get at the
older-style cable or a very new star
caper that has blue and orange then make
a note of it and you know you can put it
back exactly how it was so if you do get
in the real muddle and you can't get to
the bottom and you have to call an
engineer out Lisa's back to how it was
to begin with so where yes are often on
things like micro filters or a phone or
a sky bot so nice and simply by just
unplugging it
you've now eliminated the full so I'm
just going to talk about the different
different faults there are on a
telephone line now simple force I've
come across in the past are to do with
phones so for example the phone might be
wall-mounted and what sometimes happens
is the little hook here can wear away
and then the phone without the customer
knowing will become slightly loose like
that and that's the same as your phone
being off the hook so when people ring
in it will be engaged another thing that
can happen is
the buttons can get jammed up with dirt
or if it's in the kitchen with grease
and stuff like that and then they go to
die the number L and it's not dieting
properly and they think it's a problem
with the telephone line it's not it's a
problem with the phone so if they go to
ring out and say this number is not
obtainable and it's because it's a
problem of the numbers on the phone or
it might be a might be missing the the
numbers completely so when your person
is it's not doing anything so again nice
easy fall to fix on the cordless phones
when the batteries go often you get a
real hiss on the line people think is
that hiss is this appointment the
telephone line it's not it's a problem
with the cordless phones so if you pick
up your phone and it's like a lot of the
time it's because the batteries have
gone flat and yeah you get you get a
hiss on the line also with cordless
phones like this if the power cable goes
then if there's a power cut in your
house then up in the work a corded phone
will still work with a power cut but I
call this phone won't work with a power
cut so these are the common things when
you ring up when you ring up BT or
whoever your service provider is these
are the common faults that will be
reported you've got n DT which is no
dial tone
so another dial tone isn't
straightforward one it's where like I
said earlier there's two wires from the
exchange to your house it means that one
of those wires has broken somewhere if
one of those wires have broken then you
will have no dial tone or if both wires
have broken if you've been doing stuff
you've been cutting your hedges outside
and you've cut through that the
telephone cable then obviously both
wires will be broken so no dial tone
means that there's nothing there the
line is completely and utterly dead so
when you pick it up there's nothing
there now yes it can be internal for
example you could have you know you
could have damaged something about some
building work but normally a no dial
tone one will probably be external
because you've probably got two or three
kilometres of wire going from the
exchange all the way to your house so
there's a good chance that one of those
crimps somewhere has broken yeah all
engineer might have been doing some work
and accidentally knocked your line off
now annoys e1 nsy noisy noisy is a
really really common one and when I was
an engineer we
always getting called out on noisy forts
and noisy line is the hardest line to
fire hardest fortified because a lot of
time is intermittent so it's not there
all the time but basically a nosy line
is where the wires are connected but not
connecting very well so they're just
barely connecting if they were
completely broken it's nice and easy
because it becomes a no dial tone and
then they're the fault system will pick
it up so when you ring up to report your
fault they will say yes you have got a
fall on your line because we can see it
breaking the wires but a noisy line
won't show up on a full system because
the wires are just barely connecting
other things that can cause a noisy line
is dampness so Douglas in a socket a
phone you know a bad again bad lead on a
phone that can cause it so a noisy line
can be fixed by yourself and which is
which is good because you can do full
time so with a noisy line you can do the
full finding yourself another one is
cutting off CEO cutting off so that's
when the line cuts off in the middle of
a phone call again that's due to the
wires just barely connecting so for
example you've got a telephone wire
going across the road from a telegraph
pole and every time it sways in the wind
it's a windy day those the break comes
and then it goes back again and it makes
every time it touches the line is made
and every time the wind moves or
whatever then the line breaks so that's
cutting off cutting off will normally be
associated with a noisy line because it
would be unlikely that if the wires are
that bad enough that they're coming
apart when they are together the chances
are it will be a noisy line now bells
not ringing this is a another common one
this is where you can pick up the phone
and it works but when you can't hear
incoming calls now this can be one of
three things first thing which is quite
common it's a problem with the actual
exchange so the telephone exchange the
equipment in the exchange the the
ringing signal is not coming through so
there's nothing you can do about that
that's an exchange for the other thing
it can be it can be the capacitor in the
master socket this sir this yellow thing
here in the master socket if these go
faulty if I was to get wires now and
snip the capacitor the line wouldn't
ring so I have come across it before
where the capacitors have gone faulty or
for example the the solder there's a
solder break in it they might have had a
knock and the solder breaks there and
then it's the same as the capacitor not
being connected that will cause your
phone not to ring and the last thing is
the phone itself the bail might be
turned off it so make sure the bills
turned on the phone because some phones
you can adjust the volume if you've got
it set up off we're all the way down
then you won't hear that particular
phone ring because these sockets
themselves though ring the capacitor
allows the phone to ring is the phone
that does the ring it so if your phone's
faulty
that's going to cause it not to ring so
again you can you know you can eliminate
that one yourself if you've plugged two
good phones into your test socket and
the net we're not working then it's down
to your service provider okay pe T
permanent engaged home a permanent
engaged tone is when the wires are
touching together so it's the same as
you lifting the phone off off the hook
so again it could be the phone like I
mentioned earlier if the phone is what
you thought it was on there but if it
was just not fully in so it's worn away
and it's coming off as the same as it
being off the hook or if the wires
touched together so let's say now if the
cable is going over heads to your house
and it's rubbing against a tree and it's
a damp day or wet day then if it's
rubbing against the tree and the wires
are exposed as soon as a bit of water
comes there your line will be permanent
engaged tone so on your end you think
the line is dead but the people ringing
you will just get an engaged tone
because what happens is the wires are
touching together is the same as the
phone being off the hook the other thing
that can happen is you will have dial
tone and it might be a little bit noisy
but what happens is when it rings the
higher voltage comes down the line and
it arcs the gap so let's say if there's
a bit of dampness on the two wires
high voltage comes down it jumps the gap
it arcs the gap and the customer thinks
you've answered because they phoned you
it gives half a ring look pop and it
connects so as soon as I fell which
comes out it connects the line but when
you pick up the phone there's nothing
there because it's it's art before your
phone so it's shorted out before your
phone so you
nobody's there but the person ringing
you thinks you're answered your phone I
think why why they're not speaking to me
so that's called a ring trip okay but
it's the same as a permanent engaged
tone so permanent engaged tone then
normally in the internal force so what's
happened is you've got your wires
they're go off to a junction box and for
example babiness gets into this broken
this cut cable here and that will become
a permanent engaged tone because the
wire is now shorted out the two wires
are shorted out from the dampness again
let's take if this cable here going off
to your extension socket is going under
the car it's one of the gripper rods has
gone through the cable then that was
short out the cable if it's under the
carpets and it's been trampled on again
the wires can touch together so anywhere
where the wires are shorter nail
touching together will cause an engaged
home normally that's an internal fault
so you should be able to sort that out
yourself again by unplugging this and
then testing the wires here and just
breaking it down bit by bit extension to
extension disconnecting one extension
disconnecting another extension yeah
well that will eventually you will
eliminate before so you won't need any
specialist tools a phone engineer will
use specialist tools because it's
quicker but you can do this yourself
just by a process of elimination by
disconnecting disconnecting and pushing
back in this connective obviously you're
going to need a punch down tool some
expensive one or a cheapy one for a
pound on something you will won't need
one of these to punch the wires back
into your sockets yeah but again buying
one of these is a lot cheaper than
paying a hundred or something cloud to
your service provider other ones is a
new number on unobtainable all outgoing
calls get the number you've dialed is
not being recognized so and then you
again is normally either an exchange
fault or it could be because you haven't
paid your bill so they might have put an
outgoing calls bars so if you haven't
problems pay and they might put an
outgoing calls bart block on your line
so when you go to ring out it allows
people to ring in but when you go to
make a chargeable call it will say
number not obtainable or you'll get the
let's say if these were gummed up with
grease or dirt then you're trying to
ring so for example you want to phone a
mobile
you're doing that oh seven seven eight
or whatever seven seven one and let's
see if the Yogi's gums up every time you
go to press do its gums up so it's not
recognizing it so you're just pressing
seven seven one as far as the telephone
exchange is called concerns and that's
going to be an unrecognizable number
because it doesn't make sense it's like
you miss Thailand even though you're not
Miss dialing the phone when you're
pressing oh it's not registering because
it's I've about 40 or it's gums up with
dirt or grease so that's another common
one that you can fix yourself right ESF
exchange select service faults this
could be something like if you had
caller display so most times if you have
a fault on one of your services like
you're you know you call waiting your
call to display your messages if it's a
one five seven one service you know like
an exchange based service then it will
normally be an exchange full but again
it could be your corded display on your
phone if the corner display packs up on
your phone then there's no point in
called an end engineer out because he
would just plug in this quarter display
make a call from his mobile and if it
comes through you will be charged again
so get one of your neighbors phone
or a phone of your whoever bring your
phone next door if they've got quarter
display and ring ring from your mobile
if the call comes up you know your
phone's working fine so you know then
it's not your phone that is a problem of
the exchange so go ahead and ring your
service provider and the last one this
is this is mainly uk-based for bells
ringing because in other countries it's
just a two wire system but in the UK on
the internal wiring it runs down three
wires because you have the ringer wire
she's not really needed nowadays but
some old phones still need the ring a
liar so bells ringing continuously BR
builds ringing that is basically when
your phone's just going constantly and
the reason it does that is because
there's a Fault in the wire somewhere
where the ringer wire is picking up
voltage from one of your two wires that
provide the phone line outside is
picking up voltage from it so the bells
on the phone is getting a constant
voltage so they're ringing constantly so
with that one again unplug all your
phones and then just plug in one at a
time it could be a dodgy phone or more
than likely it will be an ex
attention again probably to do with
dampness somewhere or where it's been
crushed under the carpet but again you
can eliminate that right starting at the
master socket and working your way
throughout the house disconnect in each
step of the way and testing so for
example you've got your master socket
been an extension so just go to that
first extension and then disconnect the
other extensions going away and test
that that first extension if it works
there you know the line up to that first
extension is good so then go to the
second X push it put the wires back
together and go to the second extension
if and disconnect the wires going on
from there if everything is fine at the
second extension again you know the
wires up to that point are good and the
fault goes on and on and on if you go to
the second extension and it's no good
and it's you know it's good at the first
extension you know the fall I've only
lights lies with the wires between the
first and second extension or the second
extension socket itself so do the fault
finding pull out the wires from the
extension socket see if the fault
disappears if it does you know the fault
is with the exact and extension socket
so just by doing simple fault finding
you can save a lot a lot of money
because so many times in the past
another common one was skyboxes skyboxes
have a little modem in there that dial
out so that the sky can you know test
the box and to make sure that that box
is still at that property so what often
happens is it will go to dine out and it
will keep the line open because there's
there's a fault on it it needs resetting
so I would go to a property they say
yeah yeah
the line is completely dead I've got
nothing but I pick the phone up yet when
you ring in from your mobile it's
engaged and sure enough you go to the
master socket plug your phone it is
absolutely fine every time you plug the
front plate back in the default comes
back so all you've got to do is go
around and the customer says yeah I've
unplugged all my phones but they forgot
to unplug their Sky box you unplug your
Sky box and the four goes away plug it
back in again and the faults there
sometimes when you plug it back in the
faults gone because by unplugging it
it's resets itself or you could turn the
sky box on and off at the mains and that
will reset it so sometimes they seize up
so that's the common one another thing
alarm so a lot of alarms are connected
telephone line and again they dial out
so they can keep the line open
so again unplug your alarm see if that
causes default years ago the same thing
use happen with dial-up modems and in
other countries they still won't use
dial-up modems in the UK now they don't
really use them but you know around the
world this might still use the dial-up
modem systems before broadband they can
keep the line open
so again unplug that as I said earlier
at 90% of faults are internal so you can
do all this yourself and save yourself a
packet because when years ago when I was
with an engineer sometimes we used to
charge a customer use to be over 200
quid to go there and do simple fault
finding because what the engineer will
say is he'll come along
can undo two screws plugging this phone
into there and say the BT line is okay
or the TalkTalk line or whoever your
service provider is the line is okay
you've got the fault on the internal
wiring at the moment you've got a
hundred and something pound core now
charge if you want me to fault fine
further the call-out charge will be the
hourly rate is eighty pound plus fats or
ninety pound plus fare so basically by
just going throughout the house and
unplugging somebody's phone they're
getting over a 200 pound bill which you
can do yourself and then you can go out
and spend that money and enjoy yourself
it's and if you've done the test that
the master socket or you've done what
you can do and the faults there and
you're not confident doing it least then
you know you're going to be charged and
if you know you're going to be charged
it's not it's not so irritating and it's
more entertaining when it's a shot too
but if you know you're going to get
charged 100 and something pound least
you're prepared for it and then you're
happy to do it
or get an engineer at the local yellow
pages or local paper and it will
probably be half that price and it will
be there it will be the same service you
know should be the same service you
provide it might even be a better
service because it's more personable
than having to go through your service
providers so next time you have a fault
you light don't automatically phone your
service providers do a bit of testing to
begin with and you might well find not
upset at the time you should be able to
fix that fault yourself and you won't
have to be put on hold for half an hour
speaking to someone that's just read
enough for script yeah so that's it
basically hope this video helps please
share it with
people because then they might have you
know you might not have a telephone for
right now but somebody else might have a
full tomorrow in a week next year and it
will come in handy to know this info
because a lot of people think that oh no
my service provider maintains everything
they do not maintain everything so by
doing this you're going to where you're
going to help yourself out so share it
with others your help have a people out
if you've liked it I was going on a bit
but if you liked it give it a thumbs up
because people that don't like it would
definitely give a thumbs down so yeah if
you need any of these products you fancy
doing the work yourself please go to
www.hsn.com and please subscribe to my
channel for more how-to videos in the
future have a look at my past videos
I've done loads of videos much more
technical about how to wire up master
socket and extension sockets and ADSL
faceplace what I forgot to mention is if
you've got your ADSL faceplate plugged
into your master socket it's exactly the
same fault line and the ADSL faceplate
takes to place off the front plate so it
doesn't matter what you've got plugged
into it
this is still good property off your
service provider the test sockets or
whatever you've plugged into it by the
faceplate or an ADSL faceplate is your
property so well yeah check out the
other videos you will find them useful
and thanks for watching and please
subscribe thanks very much bye now