[Music]
okay this is part two of the account
recovery process we are jumping straight
into it so let's show you how to start
and do the account recovery
[Music]
okay so we are going to go right into
our test phone and we are going straight
to the website i
forgot.apple.com
once we're in here we are going to have
to put in our super fake apple id you're
gonna put in your real apple id this is
the id that i use
for testing purposes and like i said
before this will be deleted by the time
these videos go up so
don't get any ideas this will be long
gone
you are not going to be able to get into
it and i just use it for testing
purposes anyway so but anyway you're
going to put in your apple id and once
you do that you are then going to hit
continue now i can't show you the next
screen here
okay so on the previous screen you have
to put in the trusted phone number so it
will show you the last two digits of the
number
and then you've got to make sure that
you're putting in the entire phone
number
now if you're lucky you're going to be
able to get the code if you get the code
then you might be able just to reset
your password right then and there
but if you don't get the code then what
you're gonna have to click on because
let's say your phone is disabled or it
run over something you have to click on
don't have access to your iphone that
was there in blue at the bottom so it
gives you these two options here reset
your password while signing in on a new
device well you can't do that because
you can't get the verification code it
says use someone else's ios device well
i covered that in the last video unless
you set up
somebody else's device ahead of time
you're not going to get
the code that you need so you don't have
an option you have to click on can't use
any of these options and so like it's
saying here without another
way you're going to have to and i'll let
i'll you should probably pause it and
read it but what you're going to end up
hitting here is continue anyway because
this is how you are now starting
the account recovery process so you
would hit continue anyway
and then that would get us to the next
screen here
so it might be asking you to enter the
code
that it would have tried to send to your
phone but you don't have it so what
you've got to click on is
you know i didn't get the code because
you you don't have access to the vi the
device and then it's asking you okay
we'll we'll put in the code that we just
sent to your email account well maybe
you don't have access
to that email account so you can't put
in that code either and i can get rid of
the block here
so
if you don't have access to like this
icloud.com let's say i don't have access
to this email so i'm not getting the
code that they're sending so i have to
go ahead and click on can't use this
email address so i don't have a choice
i've got to go ahead
and
hit you know can't use this email
address so i wasn't able to put in the
code that they sent to my phone because
maybe my phone was broke i can't put in
the verification code because i didn't
get the or i didn't get the code
to the email
um so i'm i have to click on can't use
this email address and says without
verifying your email you may need to
wait longer
yep that's fine so then on this screen
you're going to put in your phone number
of where
you can be reached
so i just put in i think a bunch of fake
numbers here
yeah i sure did so
don't misread this screen you've got to
put in
a phone number where you can actually be
reached so
that could actually be um you know a
friend or family it's just someone who
was actually going to be able to receive
the text message or receive the phone
call
um
that is going to allow you to reset the
password so
you've got to make sure that you're
putting in on that screen a phone number
where
apple can basically contact you now
remember it's automated it's not
somebody who's going to be calling you
up to tell you it's going to be either a
text message or an automated phone call
now
word of warning
don't screw this up if you've gotten
this far and you've started the account
recovery process
this is where people sometimes make a
mistake and of all the mistakes to make
don't make this one
but let's say you start the account
recovery and you had to wait a week
okay so the week is up all of a sudden
your friend contacts you and says hey
you know i got the text message
to reset your password
you have to reset your password as soon
as possible
because the text message that was sent
has a link
the link
will take you straight to a website when
you get to that website
um it's gonna allow you to be able to
put in a new password for your apple id
okay so as soon as you get that text
message you've got to do it because that
link will expire
in three hours
nowhere do they really tell you this
i tried kind of finding documentation
that supports that but it's not i
couldn't find anything but trust me
it's three hours you've got three hours
so don't wait don't hesitate when you
get that text message where you receive
that phone call
go in and
use the code reset
your password immediately
um because if you go over the three
hours guess what you get to do you get
to do the whole thing
all over again won't that be a joy
no no it won't so don't wait don't
hesitate reset the password all right so
that is it this is a short short video
because i just wanted to kind of show
you exactly what to do in order to reset
your password doing the account recovery
process if you're somebody who's
watching this
uh you found it beneficial hit like hit
subscribe come on back learn how to
become an iphone expert
and if you are somebody who just kind of
skipped ahead to start the account
recovery
uh and you did not watch my previous
video i strongly urge you to go back and
watch it because i try to cover
everything that you need to know about
account recovery so that you are never
in this situation ever ever again and i
cover all the information that can kind
of screw you up after you start the
account recovery process but with that
being said if you found this useful hit
like hit subscribe and don't forget to
send this video send it to your friends
and family uh let me help turn them into
iphone experts as well alrighty guys
thanks so much and we will see you next
time see ya
[Music]
you