the model number on your Electrolux
washing machine is
provide the door when you open the door
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it's right here
Hello friends my name is Hamid today I'm
working on the select Rolex frontward
washing machine the customers complain
is about the
washer is not draining properly it takes
a long time to drain when I got here
today I turned on the washer and I fill
it with water and then I run it so when
I came to the drain cycle the drain pump
run for a long time and then eventually
I got E21 and it also shows E21 drainage
issue so I will show you how to fix this
today
foreign
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of the washer
and I want to get rid of that
on this washer we do not have
the option of a spin cycle only
the closest Cycle we can choose is the
rents and a spin and if you get rid of
the spin
uh with no spin it will go to the 8
minutes and then you can start your
washer
so it will rinse for a little bit and
then it will drain but no spin I don't
want to go through that because I know
how to go through Diagnostic and force
the drain pump to come on uh by pressing
the cancel I'll go through diagnostic
now
so to go on diagnostic you will select
normal cycle press start
and then once you hear the door lock
press cancel and then within couple of
seconds you want to turn the knob to the
far left
and then press the cancel and the
four left button at the same time and
hold it
and it doesn't work every time so you
may want to try it couple of times
favorite as my
button and the cancel so I'll go on
normal
press start
cancel
and then we can wake up the control
board
so I'm on diagnostic now
uh to go on diagnostic once again once
you press start on a normal you will
hear the door clicks you press cancel it
will also click again so the door will
stay open
and then after that the whole display
stays off you can press any of these
buttons to wake up the display and then
very fast you want to turn the knob from
from a counterclockwise
and then select the deep clean sanitizer
the last Light and then at the same time
once it goes there you want to press the
cancel and feel it and hold it for five
seconds and then all of these lights
would flash after that you can go to
Cycles
It's Gonna Fill with hot water at this
moment
filling
bleach waffle
softener on land
we wash online
dough opens
heat and motor runs
recirculation pump
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so now we are going to cycle
where the drained in the spring runs
but you can see that the drain cycle is
very slow
it should be flowing very fast
it's better than nothing but it
shouldn't be drained like this
the doors open we still have lots of
water left or you do not want to waste
my time and run the drain pump while
it's not working
so I'll get rid of the diagnostic
to get rid of diagnostic you can always
come back
in here and then press the same two
buttons at the same time
and this will
get rid of the diagnostic
or you can always unplug it for a couple
of seconds that will get rid of the
diagnostic and also if you go on a
customer house and you don't know what
kind of error codes they are getting you
can quickly
press the cancel on the start button and
hold it for five seconds it's going to
show you the error code too so
check here
E21
that means long drain or the drain pump
is not running so I'm gonna have to open
this unit and see what's causing these
issues
so at this moment we are gonna take the
bottom screws off
to take the bottom screws off we have
Robertson
Robertson number two
Overland plug it
the unit is unplugged in order to take
those screws off you may want to add
something under the washer to hold it up
and then you can work on it easily
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and now the next part is
to take this dispenser out
and to take the dispenser out
there's a plastic you may want to push
on it
see it says push and then pull it out
and now we got a couple of screws here
there's a spring around the door gasket
you need a needle nose plier
the spring you hold it and pull it out
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screws at the back
now we need to take this screw off
and then there's another screw right
here
and then flip it and keep it up top and
then we are going to take these screws
off
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take the front panel off you put your
hand here
and left it out
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so you don't have to disconnect any
wires so
oh God of this this is a special tool
for the clamps
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is very hard and tricky but once you
open it
you can flip this to a different
position and then you can reinstall it
back and easily but if you have to
reinstall a backer like this it's always
impossible for a homeowner or a new
technician
look what's inside
that's all the problem that's customers
having the energy issue
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foreign
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foreign
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and this is called cointrap
you can also also follow that completely
from this place so let me take this
clamp out
and then you can just by pushing it from
the bottom
push it really hard
you can completely take this out and
clean it outside so that way
there's nothing else but this is the
main problem
it looks clean now
you want to make sure all of these holes
are clean
nothing is a stuck in here
and if you look at this coin prop right
here
there's a plastic piece it goes on that
in that corner you see it's right there
foreign
[Music]
see how it looks in there
and then after that you can just put
your glamping
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right here I don't know if you can see
it or not let me get the camera get the
pipe
those those ones those teeths they have
to go at the back of this piece
and there's a spot that needs to get
connected properly if you're doing this
if you don't connect these
plastic teeth properly these gummy
things and it's gonna leak water so you
don't want that
and also stick your hand in here and
double check it to make sure there's
nothing stuck
after that you can
put your spring back in
[Music]
reposition it properly
so it's easier for you to use your
screwdriver and now you can insert that
backhand
if it sits like this it doesn't mean
it doesn't mean that
perhaps something okay you may want to
adjust it
foreign
[Music]
and you can use a
longer screwdriver
or extension to retoid this screw
backhand
pull it from one side and then we
tighten it slowly
okay you do not want to over tight it
otherwise it's gonna strip it or it may
leak water too
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foreign
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[Music]
so the other part
you may want to check
from right hand side while you're
working on
dishwasher
from right hand side you may want to
check those to make sure it's seated
properly
and this is if it doesn't set properly
it's going to leak water
I've done couple of this in the past and
I had problems so it seems okay
now I can put my hose back in
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you do not have to have a
special tool like I do
you can always
use just a regular plier like this too
and it will take care of the problem
I have to open it a little bit and then
hold it close it and then
install it back in
and now and now what I'm gonna do I'll
fill this washer manually with water
before I close everything
to make sure I don't have any water
leakage
I got my bucket which it was full of
water from vacuum
and on checking
to make sure I do not have any leakage
here
or at the back of it
okay and I do not see any leakage here
everything seems okay so that's very
important before you put your washer
back together because if you don't pay
attention on that part and you put your
washer back together it's going to cause
issues
and when reinstalling the washer back in
you see these um
nipples they go inside of those holes
so you kind of fluff up your washer from
both sides
[Music]
[Music]
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you may want to use two hands at the
same time
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you can always
pull on the spring and get the rest done
and if your hands are strong not strong
enough
you can
just use a little nose plier
and pull on the spring and then you can
do the rest so this part is done
I'll do the same thing
foreign
so now I can put my control panel back
in
see these plastic tabs
um they all go in here
on some units we got six of them but on
this one we got three so these three
tabs they go from there
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foreign
these are the stainless steel screws and
they're longer
do not overthright it and strip the
plastic
and here's the last excuse
and when reinstalling the uh so
dispenser back in
if you look there's a seam that you may
want to insert it properly if you
damage the soil dispenser so take your
time
is you're good to go
[Music]
you may want to run your washer
for a couple of minutes to make sure you
do not have any kind of water leakage
and then of course you're gonna test it
to make sure it's draining perfectly
fine before you leave the customer house
it's filling with water
so let's go on the drain cycle
drain in this pen and you will see the
water flow here
that's a really good water flow you want
it like that so this the washer is fixed
[Music]
foreign
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