hello and welcome this video will show
you how to restore your iphone 7 or 7
plus
now you may need to do this if you've
got a passcode
or a disabled screen on your device and
you can't remove it for whatever reason
this will help you take all of those
passcodes and disabled locks
off your device and be able to use it
the first thing you need to do
is turn off the device by holding the
power button
now slide to turn off now what we're
going to do
is connect it to a computer with a
lightning cable
now this lightning cable needs to be
connected already to a computer
now while the device is off we bring the
cable
to the device hold down
on the volume down button while it's off
and then plug in while holding this
button down
so press and hold the volume down button
and
insert the cable into the device keep
holding the volume down
your device will start to power on and
you'll be presented with a restore
screen which looks like this
your device will shortly appear on your
computer
now head over to your computer and you
should see a prompt to restore your
phone
now this will be in finder if you're on
the latest version of mac os
and if you're on an older version of mac
os or on windows just open up
the itunes or music app now click on
restore
and restore and update your device
now you'll be presented with a screen
looking like this on your phone
this is the restore screen or the update
screen
it's now wiping the device of all of its
data
and putting the latest version of the
software on
so you just need to wait for this
process to finish which typically takes
around five minutes once the restore
process is finished
your device is removed of all data
including passcodes or disabled screens
you'll be able to set it up as you wish
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