hi folks
here to talk to you today about direct
express
we all know that debit card fraud can be
devastating
one day you go to use your account to
buy groceries and poof all your money's
gone
that could be the result of hackers
identity thieves
or even family members who have taken
your card or your information and spent
all your money without you knowing about
it
the good news is you do have rights
there's a federal law called the
electronic fund transfers act
and it says
that if you have unauthorized
transactions on your statement and you
dispute those transactions with the bank
within a timely manner they got to give
you your money back
they have 14 days
to fix the problem from the time you
notify them in the dispute
they're allowed to take longer than that
up to 45 days but if they do that they
got to provisionally recredit your
account which means they're going to put
the money back in there at least
temporarily
while they investigate your dispute
if they wrongfully conclude that your
dispute is bogus
and refuse to give your money back you
can take them to court and if you win
they got to pay all the money you lost
plus
the extra charges things like finance
charges and reconnection fees if you've
got your power disconnected or something
like that
and they have to pay your lottery speeds
i've handled several cases against
direct express
because they handle the debit card
accounts for people that receive social
security benefits
and a lot of the time
if you're on social security you really
need that money because most people on
social security don't have much extra
income so
if you or someone you know
has been the victim of debit card fraud
on your direct express account give us a
call we don't charge you anything up
front we'll buy which case for free and
we'll do what we have to do to get you
full compensation