How to unlock digilock locker
Digilock Troubleshooting
troubleshooting applies to all DK Series
models and a s and H security levels
lock indicators to help if while trying
to operate the digital equipment one
beep and one flash of the LED light this
is an invalid code or key indicator
meaning either an invalid code or an
unregistered key was used to operate the
lock to correct enter either a valid
user code or insert a registered key to
the key slot on the front of the digital
Ock if the lock operates with any code
or operates with the C button followed
by the key symbol button this is an
indicator that the lock is not
initialized follow the D K series
initialization guide for instructions on
initializing the digital AK if while
trying to operate the lock units two
sets of three beeps this is a low
battery indicator and signifies that the
batteries require replacement
immediately for optimal performance
didja lock requires premium alkaline
batteries please note if the low battery
indicator is heard while trying to
access the locker with a user code or a
DA user key and the lock does not open
both the manager bypass key and
programming key will supply bypass power
to the lock unit if while trying to
operate the lock emits 10 rapid beeps
this is a binding indicator to relieve
binding press firmly against the locker
door while using a valid code or
registered manager bypass key for Locker
access if binding continues the locker
door may be misaligned with a strike
plate adjust the strike plate and/or
door hinges to alleviate the binding
problems and solutions if there is no
audible feedback heard when pressing the
C button there are four reasons why this
may happen the lock is in sleep state
has a poor pin connection is over
tightened or has dead batteries
let's start with sleep state if the
wrong code was entered three times in a
row then the tamper guard may be
activated and a lock is in a sleep state
wait three minutes and try again or use
a registered manager bypass key for lock
access poor pin connection the lock may
be experiencing a poor pin connection
causing power loss try removing the lock
from the door and reinstalling it over
tightened to determine if the lock is
over tightened on the door try loosening
either the mounting screws or locking
nuts
afterwards press the C button if there
is audible feedback this is an indicator
that either the mounting screws or
locking nuts were too tight refer to the
installation manual for proper lock
installation instructions dead batteries
to determine if the batteries are
expired you must use the manager bypass
key that has an external power source to
power the lock simply insert a
registered manager bypass key to the key
slot for 30 seconds
remove and immediately reinsert the same
key to unlock the lock
note that the programming key will also
supply bypass power to the lock in case
of battery failure
