[Music]
if you want to learn how to solve this
problem you should continue watching i'm
jess from sim never lock and in this
video i'm going to show you how to
unlock an iPhone when you have the sim
not valid or some not supported problem
when you have this problem it means that
your iPhone is locked to a certain
carrier so when you put a SIM card from
another carrier the iPhone will not work
so today I will show you step-by-step
how to unlock an iPhone that is locked
to a carrier and has the sim not valid
or some not supported problem before you
unlock you must know the IMEI number of
the iPhone now there are two cases with
a locked iphone sometimes it is locked
to this menu and you can't actually do
anything with it or in the second case
if you remove the SIM card and restart
the iPhone you can use it normally if
you're stuck in this menu you can find
the IMEI number by clicking that and
then click on the blue info button on
the bottom right corner this will show
the IMEI number on your screen now write
down the IMEI number and you will have
to use another phone to do the unlocking
my iPhone does not have that case and
when I remove the SIM card and restart
it I can actually use the iPhone so I'm
going to show you another way to get the
IMEI number so the easiest way is to
open up the dialer in dial star pound
zero six pound this will show the IMEI
number on your screen another way to
find the IMEI number is to open the
settings menu go to general and under
the About tab you will find the IMEI
number listed you can also find the IMEI
number on the SIM tray slot on the
iPhone itself or on the back of the
factory box okay we found the IMEI
number and we have written it down and
now we're going to do the unlocking you
can do this from the iPhone itself or if
you have the case where you can't use it
simply use another phone to unlock so
head over to sim never lock com this is
the website where we do the unlocking
write down your email address the IMEI
number of your iPhone and the phone
version then make sure that everything
is correct and click on unlock it will
take around two minutes for the service
to confirm your request once that is
done this is the final step which is
verification so click on I'm not a robot
and a list of apps from the App Store
will show up
now choose one of the apps and follow
the instructions given for installation
this is a very important step so make
sure that you do it correctly otherwise
you'll have to start all over again I'm
going to install one of the apps and run
it for about 30 seconds like the
instructions say okay
I ran the app for 30 seconds and did my
verification now it's time to put a sim
card in the iPhone and see if it works
as you can see my iPhone recognized the
new SIM card and I have signal this
means that I have successfully unlocked
this iPhone and now I can use any SIM
card I want from any carrier if this did
not work I suggest you go to the page
with apps and try another one you may
also want to wait between three to five
minutes because sometimes there is a
delay in the unlocking service thank you
for watching our video and we hope you
learned something new today before you
leave please hit the subscribe button
and if you face any problems feel free
to leave a comment till next time bye