hi this is brian from fir onyx customer
service and today i'm gonna walk you
through how to troubleshoot an issue if
the deep freeze icon doesn't appear in
your computers systems tray the first
thing to check is if the deep freeze
workstation service is running to do
this search for services in the windows
search bar
once the service window is open look for
the DF serve service start the service
by clicking the start button on the top
left or right click on the service
itself then hit start you will now
notice that the service is running if
the service was already running right
click on the service and restart the
service or use the restart button on the
top left once the service is running go
to the C Drive Program Files
verónica folder deep freeze install
see-through o underscore dollar sign DF
folder and run the frz state to K
executable file by double clicking on it
at this point you should see the deep
freeze icon show up in the system tray
if you don't see the deep freeze icon in
the system tray after running the frz
state to K executable file where you see
an error pop up we recommend you contact
the fir onyx technical support team to
help you resolve this issue