How to unlock citibank credit card online
✅ How To Lock CitiBank Credit Card On Mobile App 🔴
[Music]
hey welcome back guys so today on this
video we're talking about Citibank and
more specifically we're talking about
how to lock your Citibank credit card so
let's go ahead and talk about this first
off if you're not familiar with Citibank
it is one of the largest banks in the
u.s. it might be international I'm not
too sure if you happen to know be sure
to leave a comment below but what we're
talking about is how to lock your city
credit card so why would you need to do
that well that's a pretty easy question
to answer if you're like me and you're a
dummy and have lost or misplaced your
credit card you know how much of a
hassle it is to order a new credit card
from the bank only to find out a few
days later that the credit card or debit
card was in your pants wallet or maybe
in the laundry and what happens is if
you report the card lost or stolen then
the bank closes the account down
completely and changes the credit card
number and then you have to wait for a
new one to be mailed to you the nice
thing about these days is you can report
your card as a freeze and what that does
is it freezes the account to help avoid
any new transactions on that card and
then if you happen to find it a few days
later then you can just unfreeze the
account and the neat thing about that is
the credit card number stays the same
the expiration date and the three-digit
code remain the same so here's an
example of that so if you are using your
card out on the weekend and then you
wake up the next day and you don't have
your card in your wallet you can
immediately put a freeze on it and that
way if you left it at the bar or at a
restaurant whoever has that card they
can't go out and purchase things at
Target so how do you do that first off
is you can actually take care of this
through the mobile app I here's the
mobile app for city it's this blue white
and red one if you don't have the app
already be sure to check the video
description I'll try to leave a link
there but I'm gonna go ahead and open
the app now all right here's the app
right now the home screen and what you
want to do is go ahead and login if you
have your thumbprint or your face ID
registered you can use that I'm gonna go
ahead and enter my credentials now all
right I went ahead and entered my
password
I'm gonna go ahead and login now all
right so I've logged into my credit card
account this is the home screen so it's
gonna go over things like your current
balance your available credit your
credit limit a lot of different options
including making a payment but we're not
gonna worry about that what you want to
do is click right here on the bottom
left city makes it really easy it's
called
card and it just floats on top of the
menu so it's one of the first options
that you can choose when you log into
your credit card account so I'm gonna go
ahead and click there now all right I
went ahead and click there and this is
the information that pops up right here
so one thing I want to make clear is
locking your card is not the same as
reporting it lost or stolen so lost or
stolen what that means is the card is
lost completely and there is no chance
of you finding it or stolen that's
self-explanatory if somebody steals your
card from you or from your vehicle or
from your house something like that if
you report your card lost or stolen the
credit card number will change the
account number will change
however with temporarily locking your
card and unlocking your card they say
it's going to block any new purchases
and cash advances and it allows
recurring transactions so if you have
like a gym membership or payments those
will continue on that particular account
so how do you lock it it's this nice
little slider button right here actually
looks like a slider but it's a press
button so right now my card is active so
if I go to the store and want to buy
something it's not going to be an issue
because I want to lock it I just click
this button I'm gonna click there now
all right once you click that button it
says right here that turns from green to
red and now it says locked and also I
get this pop-up that says your card is
now locked I'm gonna click OK all right
so now if there are any new purchases
attempted with this card it will not go
through so this is kind of a handy
function especially if you are worried
about fraud or someone stealing your
account this might be a little bit
overprotective but it is an option for
you to keep that locked at all times
and then if you want to make a purchase
you just click unlock log back in and
click unlock I'm not too worried about
that so I'm gonna go ahead and unlock
this card now I'm gonna click on this
button all right now you can see this
pop-up it says your card is now unlocked
I'm gonna click OK so that is how you
lock and unlock your city credit card if
you feel like it might be lost or you're
having trouble finding it if you know an
easier way to lock and unlock your city
credit card be sure to leave me a
comment below let the rest of us know
hopefully you found the video useful if
so click thumbs up and hope to see on
the next one thanks again for watching
you
