How to unlock chromebook
How to Factory Reset any Chromebook - Wipe Personal Data, Clear All Info
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hey guys my name is Oliver Leopold back
with another YouTube video so you're
looking and trying to figure out how to
reset your Chromebook well I'm gonna
show you how and it's just gonna take a
second you don't even need to be logged
into your Chromebook and you just need
access to a few keys on your keyboard
here's the thing though if it is
connected to a school or business or
anything like that it's going to be a
little more difficult and I'm going to
explain why at the end I won't have a
solution for you today but I'm gonna
explain why it's so difficult when
you're connected to a school or a
business okay so here's what we need we
use the Escape key the Refresh key and
we need the power button on this
Chromebook particularly the power button
is right here on the side yep it's on
the side of the Chromebook but usually
it'll be in the corner of the keyboard
so I'm gonna click escape refresh and
then that power button alrighty this
screen will pop up this is the Chrome OS
is missing or damaged this is completely
normal
we're gonna click control D and then
enter once the next screen comes up it
should say OS verification is off we
want to press space to re-enable it and
then click enter again OS verification
is now on the system will reboot and all
local data will be cleared and just like
that it'll boot back up into Chrome OS
and your Chromebook is good as new as
you can see we're not connected to any
Wi-Fi we've been completely signed out
and it's basically a brand new
Chromebook but you see if you're
connected to a school or business that's
where it gets much more complicated and
let me explain why when a school or a
business sets up a new computer for you
a new Chromebook they register your
serial number to something called Google
admin Google admin lets them control all
the computers in their fleet once your
serial number is registered to Google
admin it can only be unregistered also
called deep provisioned by the manager
of the devices so your school
administration or the IT department in
your business you see what we just did
refreshing the device it'll basically
unenroll your come
cuter which doesn't mean it's
disconnected ties from your business or
school all that it means is that your
computer's not connected to your school
or business temporarily it'll need you
to reenroll the device using a school or
business email in order to continue
using it again once you reset the device
it's not going to cut ties it's just
gonna locally need you to reconnect
before you can start using your computer
again and that's why it's so difficult
for you to disconnect from your school
or business it's because Google keeps
track of all the serial numbers and who
they belong to
so the computer isn't storing this data
it's all stored by a big Google server
that's very difficult to manipulate the
only way to manipulate it is to trick
the computer into thinking it has a
different serial number which I
personally would not recommend with that
being said if for some reason your
computer is enrolled to a weird
organization that you are not a part of
you should contact them because you can
see their email address on the screen
and ask them to deprovision your device
