i'm going to walk you through how to do
a hard reset on your chromebook some
people call this the super power wash
the main
time that i use this is if i can't get a
chromebook to power on even though i
know it's charged
to start the reset you're going to press
escape refresh and power on your
chromebook you're going to press all
three of those at the same time
when you press and hold those buttons
together this screen is going to come up
when you see this screen come up that
says please insert a recovery usb stick
or sd card you're going to press ctrl d
after you press control d it's going to
take you to this screen that says to
turn os verification off press enter
your system will reboot and local data
will be cleared so just so we're clear
this is going to clear and delete
everything off of your chromebook
[Music]
so as long as you're good with
everything being cleared from your
chromebook go ahead and hit enter
since developer mode is disabled on the
school managed devices you're going to
be prompted to turn
os verification back on so in this step
you're going to press enter to confirm
you want to turn os verification on
at this point your chromebook is going
to reboot when you see the screen pop up
and it's going to say your system last
booted in developer mode and that it's
working on returning to the normal
verified mode you don't need to do
anything on this screen you just need to
wait for it to finish and for your
computer to turn back on
the next screen you're going to see is
probably going to be this one again you
don't have to do anything here you're
just waiting for your chromebook to take
you to the next step
once your chromebook has rebooted you're
going to click that blue get started
button
next you need to choose your wi-fi
network if this is a jcps device and you
are working in a jcps building you're
going to choose jcps wireless
click accept and continue to accept the
terms of service
after that you're going to see the
enterprise enrollment screen pop up
that's just re-enrolling the device into
the management system that we use in
jcps
you don't need to do anything for here
you just need to wait for it to finish
once the enterprise enrollment is
complete you'll see this screen pop up
and you're just going to click that blue
done button
from here you should be ready to go and
you just need to sign in to your
chromebook