popular home renovation show is accused
of failing to deliver on its promises a
North Carolina couple turned to HGTV's
love it or list it when they decided to
fix up their home for future foster
children but now they're taking the
production company to court now well
Bojorquez is in Raleigh where the
homeowners gave him a first-hand look at
the work they say fall short man well
good morning good morning after the big
reveal of the home renovation here the
cameras stopped rolling
it was then Dina Murphy and Timothy
Sullivan claimed that despite it
appearing TV ready a closer look
revealed a very different reality the
HGTV reality show builds itself a hit TV
series that appeals to homeowners in
search of a new home to quote better
suit their needs to what they now need
from a home in each episode a home is
renovated and the owners gets to decide
if they love it and want to stay or list
it for sale it all builds up to a big
reveal at the end of the show like Dina
Murphy and Timothy Sullivan decisions
made and are you going to love it or are
you going to list it
well we've decided to list it but nearly
seven months later Murphy and Sullivan
have yet to list it or move in they
filed a lawsuit against the contractor
and the Canadian company big coat TV
that produces the show the couple claims
the renovations were disastrous alleging
their $140,000 was essentially used to
create a stage set for this television
series this is not like a free makeover
no not at all we took out a substantial
loan for this and you put in some of our
own money on top of the loan that we
took out Sullivan and Murphy declined to
comment on the specific damage citing
the pending lawsuit their allegations
include damaged and stained floorboards
open holes low-grade carpeting over
chipped concrete and unpainted surfaces
the couple's attorney claims the poor
workmanship occurred because big co TV
the production company was acting as a
general contractor during the renovation
after taking his clients money for the
homeowners here this is a renovation
project and four big coats of TV show
what we allege is that big coat hired
contractors who did substandard work
this is the living room
the couple's lawsuit also claims the
contractor only received about $85,000
of their money and that the production
company pocketed the rest approximately
fifty five thousand dollars in a
statement to CBS this morning
toronto-based big coat production said
it has completed more than 250
renovations without any issues and that
the claim is in no way supported by any
of the facts in the case we feel
stressed out we feel sad really
disappointed you came into this with
almost a sense of excitement it seems
right we're excited we're excited for
the home the couple also claims they
paid an additional eleven thousand
dollars of so-called change fees when
they asked for alterations to the
original renovation plans the lawsuit
also says it claims that the reality
show is heavily scripted with people on
camera Inc
looting the homeowners being told what
to say and how to act
Gale okay thank you very much thank you
very much Manuel