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hi and welcome to this training video on
troubleshooting the ultra care xt bed
frame the objectives for this lesson are
to demonstrate ways for troubleshooting
the ultra care xt bed frame in order to
isolate the failure and ensure the
correct fix is made within this lesson
we will troubleshoot the control box
motors and staff control in addition we
will look at proper bracket installation
and other helpful tips that will make
your ultra care xt bed perform exactly
as it was designed to do what do you do
when a bed fails to articulate at one
single point the ultra care xt has four
motors that are all controlled within
the control box which is where our
troubleshooting will begin and end if a
motor fails to operate and then the
problem either stems from a bad motor or
faulty wiring within the control box so
to isolate the problem let's first trace
the line running from the motor to the
control box or simply look in the user's
manual which lists lines one through
four the control harness is green and
additional plugs that go into the
control box include the emergency
battery pack socket and the AC power we
will first test to see if the problem
stems from one of the motors or if the
problem is within the control box begin
by unplugging the bed and then remove
the cover on the control box this can
easily be done with a screwdriver next
let's test the circuit to see if it is
working to do this unplug one of the
motors that is working correctly and
place it in the outlet that is failing
to operate this process will help to
diagnose whether the motor is bad
or if the circuit within the control box
is what's causing the problem if the
motor fails when it is plugged into
another outlet well the problem is with
the motor but if it works then the motor
is good and the trouble stems from
within the control box you can test any
motor in either of the two high low port
but the high low motors they can only be
tested properly in the high low port to
replace the control box we will need to
disconnect all four motors the control
harness the battery cable and the AC
power cord to disconnect the battery
cable use a screwdriver to push down on
the red tab and pull out on the cord to
release the tabs to remove the auxiliary
battery cable simply pop the C clamp up
using a screwdriver and unplug the cable
then remove the C clip from the motor
and slide the control box off of the
motor now when it's time to reinstall
the control box simply slide it back on
the frame and secure it with the c-clip
begin by plugging in the battery cable
and secure it with the smaller c-clip
plug in the AC power cord and all four
motors in the control box if you need to
replace one of the high/low motors let's
first raise the bed to its highest
position if possible and unplug the
power cord from the wall outlet remove
the head and foot panels so that the
frame can be tipped on its side using
the needlenose pliers remove the rulings
and slide the clevis pins out of each
end of the actuator taking note of the
orientation of the pins as they must be
reinstalled
the same direction discard used rue
rings and clevis pins you will then need
to disconnect the cable running to the
control box when checking the staff
control first ensure that the staff
control panel has not been damaged if
nothing is visibly damaged then the
electronics running from the control box
they are going to need to be checked to
do this disconnect the wires running to
the staff control and simply swap that
panel with another panel in your
facility if the swamp staff control
works well then the problem is with the
circuit board which is going to need to
be replaced however if you swap the foot
panels and nothing works then you will
need to check the patch cord which runs
to the staff control and if that checks
out fine
then the only thing left is the control
box therefore that is what is going to
need to be replaced the foot and head
brackets they can be placed incorrectly
therefore let's review the correct steps
for placing both of these brackets first
lay the panel on a soft surface the head
panel bracket is the longer of the two
sizes then align the top two holes with
the bracket the bracket offset should
face up use the four screws to install
the brackets do not tighten until after
fitting the mounting brackets into the
bed sockets repeat the same process with
the foot bracket panels panels should
slip easily in and out of their sockets
another helpful tip to include might be
lubricating rivet points periodically or
if your point squeak well thank you all
for your time and if you have any
additional