how's it going viewers thank you guys
for watching this video in this video
we'll be showing us how to do a hard
reset on an iPhone 7 plus the iPhone 7
and 7 plus work similar it's the same
exact way if you are doing this to clear
your phone or reset it to factory
settings and you have access to your
phone to get inside the phone and go
through settings and reset it I strongly
recommend doing a factory reset it is a
lot easier less problems that way the
hard reset is recommended for doing
resets if the phone has is disabled or
if it's got a passcode on it that you
have forgotten so before we get started
I would like to just kind of recommend
getting the latest version of iTunes
that'll kind of help take away any kind
of problems any errors that might pop up
later on so if you're trying to do this
you're getting error messages try upload
updating your iTunes make sure you have
the latest version of iTunes and some
errors also pop up because you have a
cable that is not working correctly so
change that out might help solve some of
the problems as well so I'm going to go
ahead and start off with showing you
guys that the iPhone is disabled this
this one is disabled s connect to itunes
so if you're doing the reset it is
slightly different here on new phones
because the home button it used to be
the power in the home button the home
button is no longer a button it is a
sensor so it does not work that way so
we're going to want to start off by
powering off the device and right here
we can go ahead and slide to power off
next thing you're going to on to have is
have a computer or a laptop that has
iTunes on it and access to the Internet
it doesn't matter what brand or if it's
a laptop or a computer as long as you
have iTunes with Internet the next thing
we want to do is hook up our phone to
that computer or laptop with your
charging cable and then once you have
all that set what we're going to want to
do is first hit the power button hold it
for three seconds and then
simultaneously click the volume down
button once we have that going after 10
seconds we will release the power button
and continue holding the volume down
button until an error pops up here on
our itunes screen
so what I'm going to go ahead and start
the soft power button three two one add
the volume down button nine eight seven
six five four three two one zero release
the power button continue holding the
volume down button and we'll be waiting
for an error to pop up right there and
once it pops up you can then release it
and remove your hands from the device
and we're going to be moving over to the
I Tunes screen it says iTunes has
detected an iPhone and recovery mode you
must restore this iPhone before it can
be used with iTunes you can go ahead and
hit OK and it gives us I phones in
recovery mode if you're experiencing
problems with your iPhone you can
restore it its settings restored
settings original settings by clicking
the restore iPhone so we'll go ahead and
select restore iPhone excuse are you
sure you want to erase your phone and
everything will be deleted yes we can go
ahead restore and update it talks about
the iPhone software update ten point two
point one select next terms in agreement
we can just go ahead and agree and as
you can see right over here it is
starting to download stuff for the
iPhone right up there it has the little
clock that's spinning under the download
symbol so as its downloading this
information I would just like to take a
second and let you guys know that the
time that it takes to update and restore
everything there's a lot of variables
that play into it your version of iTunes
it might be updating your iTunes might
and then if the phone was an older iOS
or operating system it'll be updating
that as well so that takes more time if
you have slower internet connection that
will add also add time to it to make it
the process longer in this case I'm not
sure what iOS is on this device might
just go ahead and crop this just to make
sure you guys are getting everything you
guys need to see and all the download
upload stuff is cut to a minimum so
so here it is it is still up loading
some of them some of the iTunes will
have little bars showing you the
progress seeing how far it is mine on
this iTunes version all you got to do is
click on it here and it shows you that
downloads iPhone software update 2.3
three out of two point four gigabytes
about three minutes remaining so that is
just a little bit to show you how how
fast it takes or how long it's going to
take so that way you could plug it in
let it update while you go do something
else and at this time I just also like
to take a second say that if you found a
phone or you stole a phone and you're
trying to do a hard reset because the
previous owner had his information in
there the phone will be activation
locked I'll show you what that will look
like farther on in the video
towards the end you'll be able to see it
now will kind of explain it to show you
that you need the old Apple ID password
to get in so this will not remove the
Apple ID that is on the phone that stays
on the phone that's a anti-theft
security feature put in by Apple I'm so
there's no way I haven't found a way to
safely bypass it there are other people
that claim they have I've tried several
different methods I have not found
anything the only thing there's little
jailbreak type of things that only let
you use the phone partially so if you're
buying a phone off eBay make sure the
IMEI is clean make sure that everything
is cleared off and there are no iTune
accounts or Apple ID accounts attached
to that phone make sure everything is
cleared tell the owner to wipe that and
get it completely out of there and so
here we are last few seconds of the
uploads processing the file it's
completed everything
so it looks like we are done with the
update and now it is extracting software
off the iPhone as you guys can see the
toolbar has now moved now we are up here
it's shown that we are extracting
software so at this point its removing
everything off your device any pictures
contacts any kind of data will be wiped
off everything I'm excluding the carrier
this will not unlock the carrier won't
remove it so if you're on with fries and
you can't take it over 80 unless the
phone is factory unlocked to start with
so now it's moving on to preparing
iPhone for restore waiting for iPhone
and apps
preparing iPhone for restore the Apple
logo has appeared on the iPhone and at
this point we are seeing the power bar
over here kind of fill up on the phone
as long as it's verifying restoring
firmware software all that kind of stuff
it's getting everything back up to date
clerical clearing all the old stuff off
the phone and uploading the newest iOS
up onto the device and getting it to
that factory mode so there we have it
everything just kind of flashed
everything seemed to have uploaded all
the way you guys can see that there is
nothing going on with the device here
itself
and now the device is starting up so at
this point I will keep it connected and
we'll just keep an eye here on the
device
we're going to go ahead and let this
load up get it go to get it to go all
the way it load it up all the way and it
has turned on and here we are we are at
the activation lock screen so here's how
this works if this phone is lost or
stolen it is asking for this iPhone is
linked to an Apple ID enter the Apple ID
and password that we used to set up this
phone so whatever is signed in on the
phone at the time you will need to enter
it in it gives you what the letter
starts with and at hotmail.com so if
this was your phone you would know what
what it is what the email that you used
to activate the phone so you'll be able
to type that in and add the password if
you forgot your password you can click
it reset it there are multiple ways to
reset it or restore it get it to get it
to factory settings so at this point
everything is wiped off the phone but it
is not set up that is still locked and
you're not able to activate this phone
unless the activation lock is removed
you might say well I'm just going to go
ahead into the phone and start the phone
up I'm going to go ahead startup for you
guys I'm going to go with English United
States it's going to ask you if you want
to use a Wi-Fi network I'm just gonna go
ahead and use the Wi-Fi network that I
have here I'm going to go ahead and type
in my past so there we go I got my
password typed in I'm just going to go
ahead hit join and this is just part of
the I guess setup process or the startup
process for the iPhone so let's say I
may take a few minutes to activate your
iPhone if you don't have a SIM card in
there it will not let you activate it
and it comes right back here to the
activation lock screen so it's saying
hey you know on the itunes computer the
iPhone and iTunes sync up they're saying
that this phone has an eye an iCloud
account or iTunes signed in on it and go
ahead and remove it so if it is yours
you can go ahead and type your
information in and it will reset it will
take it down to the home screen home
settings if it's not your phone if you
stole it found it this is what you get
the phone turns into a paperweight it's
not really used not very useful for
anything else so that is how you do the
hard reset on an iPhone
seven it's the same way for the iPhone 7
plus if you guys have any comments
questions or concerns go ahead and drop
them in the comment section below if you
found this video helpful go ahead and
give me a thumbs up
go ahead someone's having a problem with
this you can share this with them let
them know there is a solution for it let
them check it out and if you guys are
saying hey you haven't finished the
video you didn't get it to the home
screen if it was your phone and you type
in the Apple ID information the password
it will take you to the new phone you
can set up as a new device and it will
be cleared nothing will be on it and at
that point you could sell it
trade it do whatever you got to do with
it to get it out of your hands so it's
all I got for you guys in this one thank
you guys for watching thanks for
watching have a nice day