hey guys this is Sean from Shannon comm
and in this video I am going to show you
how to unlock your HTC 10 smartphone if
you're no longer remember the password
or PIN of your device so it can happen
with anybody that you no longer remember
the password you just forgot it and the
fingerprint scanner is not working or
you just didn't use the fingerprint
scanner earlier so there is no database
of it and you no longer remember the pin
or password you were using earlier so
you just can't unlock the device so in
this video I am going to show you how to
get rid of your PIN or password in that
scenario basically for that we have to
perform a factory reset to delete all of
these security pin password fingerprint
scanner ID and all this stuff but since
you are not able to use the phone you
are not able to access it because you
can unlock it you cannot perform a
factory reset from the settings but
still there is a way and I am going to
show you how to do this so here is the
HTC 10 smartphone and let's consider
that I no longer remember my pin so
let's put something something something
and it's showing now it's not even
accepting and showing try again in 25
seconds or 30 seconds so in that
scenario what you have to do first of
all switch off your device
so now this HTC ten is switched off now
press the power key and the volume down
key together and press and hold it until
the HTC download mode is not coming on
the screen so you have to do like this
just press them together and keep
holding them like this for a while and
here is the download mode as you can see
here so you can see that in if you watch
our previous video for HTC One a9 you
will find that the factory reset option
was available in the download mode
itself but with HTC 10 this option is no
more available and it's a bit hidden so
I am going to show you how to do this
first of all switch off the phone
enter the download mode by pressing the
power key and the volume down key
together after that use the power volume
up and down key and the power key to
navigate and go from one option to
another and the power key to select the
option so what we have to do you have to
go to reboot to bootloader option and it
is and then press the power key to
select it like this now the device will
reboot and it will come into the
bootloader mode you can see that it is
now in bootloader mode this HTC 10 and
now you have to go to the recovery mode
that's the force option here should use
the volume down key come down come to
boot to recovery mode once you are here
you have to press the power key to
select this option now the device will
reboot once again
and one exclamation mark will appear on
the screen
like this so now you have to press the
power key and hold it and then press the
volume up key and release it and once
again we are having the recovery option
and now you will find the wipe
data/factory reset option available for
you so this is the option we were
looking for so the process is a bit
different and a bit difficult and well
hidden in the stating so not everybody
know about it so this is why I am
sharing this video so now you have to go
to the wipe data/factory reset option
using the power down volume down key and
then press the power key to perform a
factory reset on your HTC 10 smartphone
so before doing this let me tell you
once again the method exact how to how
you have to do this
to perform a factory reset when you no
longer remember the pin or password on
your HTC 10 smartphone so first of all
you have to switch off the device after
that press the power key and the volume
down key until you are not reaching the
download mode once you are in download
mode select reboot to bootloader once
you are in bootloader select reboot to
recovery once the exclamation mark is
appearing press the power key and hold
it and just press the volume up key once
after that this menu will appear come
down to wipe data/factory reset' and
then just press this button and the
factory data reset process will be
started and then you will have a brand
new phone and all of the pin password
will be erased and let's see whether it
is going to happen or not so here is the
power key I'm pressing to select this
option
then it will show that whether you
really want to wipe all user data use
the volume down key to go to yes
press the power key select the option
and now you can see it showing wiping
data
the factory reset process will be
started
so data wipe is complete now you have to
do is just reboot the system now so just
press this power key because the option
is already selected
reboot system now by default so now the
system will reboot and we will have a
brand new phone and all of those pin
password should be removed by now and I
should be able to use my device but keep
in mind that every content whatever you
had on your Excuse it in a smartphone
will be deleted when you perform this
process
so you can see that it is showing the
message that Android is starting and the
optimization of apps are going on so now
the process of optimization of apps is
finished and showing the message that
finishing boot so now the process of
factory set is finished nearly
and here is our brand new HTC 10 a smart
phone and you can see that we are
starting from the beginning exactly like
the moment when we bought this device
for the first time so like you have to
select the language we have to select
the region you have to select the time
zone time date everything so the the pin
the password everything is removed and
you are starting fresh with here HTC it
in a smart phone and as I said just few
minutes back that all of the content
whatever application multimedia files
you had on your device is deleted now
and you are starting fresh with your HTC
10 smartphone so this is the method to
unlock your excuse it in a smart phone
and remove it pin password and
fingerprint ID if you have forget in any
of these and you are not able to access
your HTC 10 a smart phone so thanks
watching the video friends and do not
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videos tips and tricks and handsome
views like this have a nice day