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FORGOT PASSWORD : How to Unlock and Hard Reset HTC 10

hey guys this is Sean from Shannon comm

and in this video I am going to show you

how to unlock your HTC 10 smartphone if

you're no longer remember the password

or PIN of your device so it can happen

with anybody that you no longer remember

the password you just forgot it and the

fingerprint scanner is not working or

you just didn't use the fingerprint

scanner earlier so there is no database

of it and you no longer remember the pin

or password you were using earlier so

you just can't unlock the device so in

this video I am going to show you how to

get rid of your PIN or password in that

scenario basically for that we have to

perform a factory reset to delete all of

these security pin password fingerprint

scanner ID and all this stuff but since

you are not able to use the phone you

are not able to access it because you

can unlock it you cannot perform a

factory reset from the settings but

still there is a way and I am going to

show you how to do this so here is the

HTC 10 smartphone and let's consider

that I no longer remember my pin so

let's put something something something

and it's showing now it's not even

accepting and showing try again in 25

seconds or 30 seconds so in that

scenario what you have to do first of

all switch off your device

so now this HTC ten is switched off now

press the power key and the volume down

key together and press and hold it until

the HTC download mode is not coming on

the screen so you have to do like this

just press them together and keep

holding them like this for a while and

here is the download mode as you can see

here so you can see that in if you watch

our previous video for HTC One a9 you

will find that the factory reset option

was available in the download mode

itself but with HTC 10 this option is no

more available and it's a bit hidden so

I am going to show you how to do this

first of all switch off the phone

enter the download mode by pressing the

power key and the volume down key

together after that use the power volume

up and down key and the power key to

navigate and go from one option to

another and the power key to select the

option so what we have to do you have to

go to reboot to bootloader option and it

is and then press the power key to

select it like this now the device will

reboot and it will come into the

bootloader mode you can see that it is

now in bootloader mode this HTC 10 and

now you have to go to the recovery mode

that's the force option here should use

the volume down key come down come to

boot to recovery mode once you are here

you have to press the power key to

select this option now the device will

reboot once again

and one exclamation mark will appear on

the screen

like this so now you have to press the

power key and hold it and then press the

volume up key and release it and once

again we are having the recovery option

and now you will find the wipe

data/factory reset option available for

you so this is the option we were

looking for so the process is a bit

different and a bit difficult and well

hidden in the stating so not everybody

know about it so this is why I am

sharing this video so now you have to go

to the wipe data/factory reset option

using the power down volume down key and

then press the power key to perform a

factory reset on your HTC 10 smartphone

so before doing this let me tell you

once again the method exact how to how

you have to do this

to perform a factory reset when you no

longer remember the pin or password on

your HTC 10 smartphone so first of all

you have to switch off the device after

that press the power key and the volume

down key until you are not reaching the

download mode once you are in download

mode select reboot to bootloader once

you are in bootloader select reboot to

recovery once the exclamation mark is

appearing press the power key and hold

it and just press the volume up key once

after that this menu will appear come

down to wipe data/factory reset' and

then just press this button and the

factory data reset process will be

started and then you will have a brand

new phone and all of the pin password

will be erased and let's see whether it

is going to happen or not so here is the

power key I'm pressing to select this

option

then it will show that whether you

really want to wipe all user data use

the volume down key to go to yes

press the power key select the option

and now you can see it showing wiping

data

the factory reset process will be

started

so data wipe is complete now you have to

do is just reboot the system now so just

press this power key because the option

is already selected

reboot system now by default so now the

system will reboot and we will have a

brand new phone and all of those pin

password should be removed by now and I

should be able to use my device but keep

in mind that every content whatever you

had on your Excuse it in a smartphone

will be deleted when you perform this

process

so you can see that it is showing the

message that Android is starting and the

optimization of apps are going on so now

the process of optimization of apps is

finished and showing the message that

finishing boot so now the process of

factory set is finished nearly

and here is our brand new HTC 10 a smart

phone and you can see that we are

starting from the beginning exactly like

the moment when we bought this device

for the first time so like you have to

select the language we have to select

the region you have to select the time

zone time date everything so the the pin

the password everything is removed and

you are starting fresh with here HTC it

in a smart phone and as I said just few

minutes back that all of the content

whatever application multimedia files

you had on your device is deleted now

and you are starting fresh with your HTC

10 smartphone so this is the method to

unlock your excuse it in a smart phone

and remove it pin password and

fingerprint ID if you have forget in any

of these and you are not able to access

your HTC 10 a smart phone so thanks

watching the video friends and do not

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videos tips and tricks and handsome

views like this have a nice day