hello everyone in YouTube this is very
stick and today we're going to do hard
reset for the octal fears for
you
before we do the Hartree city guys
wanted PR attention about two important
things first you're going to lose all
the information in your phone second you
need to login with the same gmail
account that you already logged n other
than that the phone will ask you to
bypass the Google account with the same
gmail account now you have to have your
phone turned off as I'm doing right now
just go ahead and switch it off so have
the screen off and then technically you
have to use two buns first will be the
power the second will be the volume up
at the same time once you see the
Alcatel logo just go ahead and remove
your finger from the power and keep hold
on the volume down that's going to show
you this together guys so just make sure
you just do the same as I'm doing you
see our kettle just release your finger
from the power and keep hold on the
volume up and there you go so you should
be in this menu we call it recovery mode
so go ahead and navigate through the
volume down and once you highlight the
wipe data/factory set go ahead and click
on power and then go down by selecting
the volume down to yes to confirm the
process and the phone after that will
format and will ask you to boot the
system it could take a while then after
that just go ahead go to the wizard and
do the Google account if you have Google
account and your phone back to the
factory set that was very much it thank
you so much for watching as always I'll
see you in my next one