okay this goes for the Samsung Galaxy s6
as well as the s6 edge basically you
forgot your password
you cannot unlock your phone maybe you
forgot your swipe code or your PIN code
or password or maybe your thumbprint or
fingerprint is not registering maybe
it's maybe you got a scar on your finger
you cut your finger it's just pretty
much not not recognizing your
fingerprint the only way to get out of
this guy's to get into your phone is
what you have to do is a factory reset
now what's going to happen when you
factory reset you're going to lose
everything on your phone your photos
videos documents your bookmarks all your
apps are all going to be all gone
because what's going to happen is it's
going to make this phone basically as if
you just bought the phone brand new and
took it out of the box and then you'll
be and then once you open up your the
Box to the phone you'll have this like
welcome screen and to set up the phone
you know starting off with that English
and just like as if the phone is a brand
new now the only way to reset this
because we can't get into the phone is
what we have to do is a hard reset
basically using the hard keys okay so
the first thing you want to do is you
want to go ahead and power off your s6
or s6 edge hold down the power button
and click on power off wait till it's
completely off and then what we're going
to do is we're going to hold three hard
keys simultaneously okay we're going to
press and hold three keys and we're
going to press and hold is the volume up
key the HOME key and the power button
okay so I'm gonna hold these three
buttons down what that one the power in
the home okay these three buttons ready
1 2 3 i want to press and i am going to
continue to hold until I see the android
guy and then I'm up then I'll let go and
then after that what it will do is okay
looks like a little here now I'm waiting
for for the phone to get into the
Android Recovery Options menu ok and
remember again guys you're going to lose
everything on your phone ok so if you
have photos and videos
that important to you well too bad you
know hopefully you made some kind of
backup where you're able to retrieve
some of that information from backup
which you stroke going through the
welcome screen on your phone so give us
a second here says uh okay now says no
command now here is the system recovery
options menu here and just scroll down
you press the volume down rocker just go
up you press the volume up rocker now we
want to go to what it says wipe data /
factory reset so I'm going to go down
right there and to select it I am going
to press the power button okay now it's
going to ask you to basically reconfirm
are you sure you want to delete
everything on this phone so I'm gonna go
all the way down to where it says yes
delete all user data select it I'm going
to press the power button give us a
second it's wiping data now formatting
data okay and then it will bring us this
screen here and the highlighter already
it says a reboot system now so from here
we just want to go ahead and press on
the power button to select it okay now
you can say bye-bye to everything on
your phone okay now what we're going to
do here is we're going to go ahead and
wait for it to boot up and then once it
boot up sit should bring us to the
welcome screen or the screen that ask
you what language you would like to put
the phone in so give us a second
depending on how much stuff you have in
on your phone it's going to determine
how fast it will actually boot back up
okay and here's the welcome screen and
we start off with the languages here and
that's pretty much it you guys have any
questions or anything just comment below
and that's it thanks guys bye