hello everyone I want to show you how to
hard reset
Alcatel OneTouch Fierce now this is the
phone by metro pcs but this will also
work for the Alcatel OneTouch spheres
for crickets or t-mobile now look for
your volume buttons on the side here
it's on the right side of the phone
you're looking for volume up and then
power at the top press and hold volume
up in power at the same time now release
when you're presented with this menu
here it's kind of blurry but it says
recovery mode or normal boot you're
looking for a recovery mode now press
num this is kind of tricky volume up is
for you to navigate and volume down a
selection so now I press volume up and
the arrow moves up and down our recovery
boot is at the top so I'm going to hit
volume up to get to recovery and volume
down to selected you'll see the OneTouch
wrist logo and you'll be taken to your
system recovery menu now the first thing
is English we're going to use our power
button to select English then we have
our actual menus what we're looking for
now the volume up and down keys are used
for navigation use your going down to
key to go to wipe data/factory reset'
hit your power key select we're going to
go to yes all user data
all right user power key to select again
wait for it to wipeout
so be maybe a minute or so if you're
lucky it moves pretty quick
once it's finished it takes you back to
the main screen in the recovery menu hit
the power key to reboot system now there
we go
there we are this process will erase
everything off the phone contacts
pictures Gmail accounts I recommend
doing this before selling your phone you
know if you're possibly upgrading to a
new device or if your phone is you know
jammed up with apps and you know it's
unnecessary junk you can go through with
this process as well to clean up your
phone and they have