hey everyone my name is Nathan and I'm
the owner here at Minnesota mobile guy
if you're not already familiar with us
we're a business based here in the US
state of Minnesota but we assess clients
from all over the world with all sorts
of different issues and services on
their smartphones tablets and other
mobile devices one of the services that
our clients most frequently ask us to
perform is the removal of the Google
account lock on an Android device now
here with us today we happen to have an
Alcatel OneTouch fierce excel this
device does have the Google account lock
enabled here as we can see if I pull it
up there in the setup wizard we can see
that we're at the screen it says that it
was reset and it is specifically asking
for the previous Google Account that was
on the device this is a security feature
that Google enabled back in Android 5 to
wear when a device is factory reset
without first removing the Google
Account that's on it it is unlocked to
that device after the reset this is a
device that we do offer the removal or
the bypass service for so we're making
this video to let all of our clients
know that we do offer that service and
then to demonstrate that right here so
obviously as you can see the phone is
still the same one I've got it plugged
into my computer here and I just need to
run the tool really quickly so let me
get that going here
alright there that goes and then this
will just take a minute or so I should
mention this is something that a lot of
clients have contacted us about asking
for help either because they
accidentally got themselves locked out
of their own phone and couldn't figure
out their login information or you know
someone had broken into their account
and change their password and so they
couldn't get back in or also
unfortunately there are a lot of
dishonest sellers out there who will
sell a used phone and then not inform
the buyer that the device has that lock
on there so we've been contacted my
clients from all over the world really
asking for solutions with this problem
and this is one of the devices that a
lot of people have asked us for and it
is something that we're finally now
making a video to show that it is
actually possible so we're done running
the program now the device is going to
restart they receive a fierce EXO
Android logo so this will take just a
second here and then we should be able
to see that we can get all the way
through the setup process without seeing
that lock and this terse at this device
just happens to be from MetroPCS
here in the US okay
throughout the Start screen I'm gonna go
ahead next and skip and waiting for
checking connection
you shouldn't actually take two minutes
should be a lot faster than that you can
go ahead and skip to the end of the
video though to see the final result if
you like is obviously this would be
quite boring to watch oh come on stay
waiting okay so now it's progressing on
its a software update step checking more
info okay so now if you notice it's
asking to sign in with any Google
account instead of specifically the one
that was on the phone before so that is
a very good sign
so if we go ahead and skip through the
rest of the couple steps that are left
we should be able to then see that and
there we go
then we're at the main home screen we've
got the apps and everything else loaded
the Google account lock is completely
bypassed and the device is ready for use
just like new so if you have an Alcatel
Fierce XL and need to get the Google
account lock removed from it we would
love to help you out with that so go
ahead and get in touch with us all of
our information will be right down in
the video description and I'll also put
a slide at the end of the video here
that has all the info there as well make
sure to check out all the other videos
that we have on our channel as well for
a lot of different services for a lot of
different devices and I'm sure you'll
find some vendor that could come in
handy hitting that subscribe button will
also let you be notified of all the new
videos and services that were constantly
adding just like this one e para todos
para hernandez nosotros también habla
espanol hasta que ustedes was point of
contact i've seen do that thanks for
watching everyone and have a great day