the first thing you're going to have to
do is a go to the phone app and you're
gonna have to press the following star
hash zero six hash this way you will
find that phone I'm a number this is a
15 digit number which will pop up on
your screen so make sure you write down
this number as we will use it in the
next step okay so now that we are in our
computer you have to log into that
website and once you're there you're
going to have to provide some
information about your phones and look
for the exact model you're trying to
unlock then that I'm a number this is
the 15 digit number that we found out on
the previous step then you have to enter
that email where you wish to receive the
unlock code as well as the instructions
you should be receiving an email to the
email that you provided something like
this
and here you can see detailed
step-by-step instructions of how to
insert your unlock code
there you go go back to your phone and
you have to turn it off
okay now that I go in it should
automatically ask me for the unlock code
and there you go you can see it in here
is where I should enter the unlock code
I received in the email so let's go
ahead and enter the unlock code
correctly make sure you don't make any
mistakes here and after we are done
entering the unlock code you just have
to press the unlock key okay let's go
ahead and press it I should get our
confirmation and message right now and
there you go the unlock has been
successful