hi everybody my name is Richard McMunn
from the interview training company past
my interview calm and in this next
tutorial I'm gonna teach you how to pass
any kind of sales interview whatsoever
and in particular I'm gonna give you
some brilliant questions and unique
answers and it's my aim to get you to
pass your sales interview so before we
get into the questions and the answers a
very warm welcome to this tutorial
that's me there on the on the right hand
side my name is Richard McMunn and in
this video we're gonna focus on my top
tips for passing any kind of sales
interview and I will also give you some
unique answers to the questions that
you're going to get asked during your
sales interview as always please do make
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okay let's get straight into this
tutorial so the quest the first question
in your sales interview tell me about
you and why you are a good fit for this
sales role so this is pretty much
guaranteed to be your first sales
interview question tell me about
yourself
and why you are a good fit for this
sales role now before I give you a
brilliant answer to this question here's
two important tips number one make sure
you split your answer up into two
specific areas the first one is you give
the panel details about you and then you
explain why you are a strong fit for
this role so the details that you give
them need to be relevant to the
competencies required to be an effective
salesperson and I'll give you those in a
second number two when explaining why
you are a good fit for the role this is
your opportunity to speak about their
company and why their company is suited
to your sales skills and qualities
now most people at the interview will
say well I'm a good fit because I'm a
great team worker etc you're going to be
different you're going to stand out and
you're gonna say I'm the perfect fit for
your company because I've researched you
and you are innovative forward-thinking
and that matches my skills and qualities
so
let's have a look at a great answer to
the interview question tell me about
yourself and why you are a good fit for
this particular sales role here we go
first and foremost I am an energetic
positive and resilient person who has
had a passion for sales for many years I
believe I have the right personality to
work in sales and I never get defeated I
am always trying to improve my ability
to both build client and prospect
relationships and I'm also improving my
skills at overcoming objections with a
view to constantly increasing my
conversion rate I feel I am a good fit
for this sales position because you are
an innovative forward-thinking
organization who are clearly going
places and coupled with my own career
aspirations and my enthusiastic approach
for work I believe it would be the
perfect combination that's a stronger
answer and that will impress the
interview panel the first thing that you
say to that question tell me about
yourself so obviously you can take notes
as you go along but if you would like a
copy of these as I work through them
please stick around because I'll tell
you where you can download these exact
answers and more ok question number 2 of
your sales interview if you're
successful how much time would you spend
cultivating customer relationships
versus searching for new leads or
clients and why so I'll repeat the
question
if you're successful how much time would
you spend cultivating customer
relationships versus searching for new
leads or clients and why so two tips
before I'll give you a great answer my
advice is to spend more time cultivating
customer relationships because these
people are easier to sell to in the long
term and I'll give you a quick example
every couple of years I buy a new car
but I travel 300 miles to go to the same
garage that I've always used to buy my
cars and the reason being is the
salesperson there always looks after me
and he spends a lot of time cultivating
the client relationship between him and
myself so he regularly contacts me see
if I'm still enjoying the car and then
I'm likely to go back to him which I do
every couple of years so my advice is to
spend time cultivating those customer
relationships because they are easier to
convert in the long term now this
my advice is to have an innovative
strategy for generating new business
leads or prospects ready to talk about
your sales interview and I'll give you
one right now ok let's have a look at
the answer to the interview question if
you're successful how much time would
you spend cultivating customer
relationships versus searching for new
leads or clients and why here we go I
always spend about 80% my time
cultivating customer and client
relationships and 20% of my time
sourcing new leads in fact the method
I've been using to cultivate new leads
works really well and actually helped my
previous employer find significantly
more prospects very quickly by utilizing
the power of LinkedIn
I actually undertook an online LinkedIn
training course in my spare time via the
website udemy comm and I learned some
great lead generation strategies by
targeting niche leads and then I built
relationships with them for example once
I've made suitable connections on
LinkedIn I would start contributing to
the posts and groups my connections were
were engaging on I then found people
started actually coming to me on
LinkedIn directly for help as opposed to
me chasing them I believe it's really
important to be smart in your prospect
and lead generation strategy as this
allows you to cultivate trust and strong
relationships with your customer that
will last a lifetime now my aim would
always be to get customers and clients
to use your services time and time again
in the future
now that's an in-depth answer but it's
really strong and the most important
factor of that response is it
demonstrates that you know what you're
talking about
next question of your sales interview if
we hired you in this sales position what
would you do in your first month of
working here two tips be confident in
your answer and already have a plan for
what you intend doing when you get the
job now most candidates won't have a
clue what to say here so this is your
chance to shine and stand out so most
people will say I'll get to learn the
role you know I'll find out about your
company you will be confident in your
answer you're gonna tell them exactly
what you plan to do so my advice with
your answer to this question is to focus
your answer on these two areas number
one you
as much as possible about their products
and their services because that helps
you to sell and secondly and this is the
important bit you focus on building
relationships with internal members of
staff so to be successful in sales one
of the key aspects is to always follow
up with clients and customers once the
sale has been made you follow up on your
promises so for example if you generate
a sale and then you ask the accounts
team to you know issue an invoice or you
know ya raise an invoice or something
for payment and they don't do it quickly
then you will lose the sale and the only
way that that can happen is for you to
build relationships with those people
and then you can complete the sales
process so what about the answer to this
question if we hide you in this sales
position what would you do in your first
month of working it here's my answer for
you to use I would want to hit the
ground running I would not waste time in
finding out as much information as
possible about your products and
services and also the type of clients
and prospects I could convert the
easiest I would need to know quickly and
comprehensively the service you offer so
I can answer any question your prospects
or customers might have and I can then
also foresee any potential objections I
would also spend time building
relationships with the other key
departments within your business notably
the accounts team and other support
departments as this will help make the
sales process run more smoothly
once I begin to generate sales so that
is a great response because you know
what you're gonna do as soon as you
start and you get the job next question
of your sales interview how do you
handle customer objections so you
probably know what these are but just to
reiterate customer object objections are
when customers say oh it's too expensive
I'll come back later on or I don't
really think it's suitable for me so how
do you handle a customer objections they
they happen all the time in sales so
number one being able to handle customer
objections is vital if you are to be
successful in sales so my advice is to
already have a plan or a process you can
use for dealing with the objections so
my advice is to utilize a seven step
approach to handling customer or sales
objections which I'm going to cover
now in this sample answer don't forget
to stick around because I'm gonna tell
you where you can download these very
soon
here we go the answer to how do you
handle customer objections now this is a
good question and handling objections is
something that I really enjoy this is
the challenging aspect of sales I
actually have a seven step approach for
handling objections I know we start off
by making the prospect feel they are
being heard and I demonstrate a genuine
understanding of their position I then
explain how my solution has helped many
other people and I will often give them
a real-life case study of someone who
has benefited from our service I then
take the opportunity to open a proper
in-depth conversation with them so they
know I am taking the time to listen to
and address any concerns they have now
after listening to them I always
acknowledge and address each specific
objection I then go back to the end
result so they can visualize where they
will be after using your product or
service I'll then move on and explain
the low risk factor associated with
utilizing your services and explain any
further benefits such as cost benefits
or savings now throughout the dialogue
and the handling of those objections I'm
always entirely open honest and
transparent about your service because I
feel this is important in continuing to
build trust and reach that all-important
conversion so that answer shows you know
what you're talking about
when handling objections next question
what's the best way to establish a
relationship with a prospective client
or customer so how do you build
relationships with clients or customers
two tips now obviously to build
relationships in sales you must build
trust you have to be transparent and you
have to listen to the customer or the
prospect and my advice is to use this
five-step plan for building stronger
relationships with potential customers
and clients you can use this during your
sales interview here we go so the
question to reiterate what's the best
way to establish a relationship with a
prospective client or customer here we
go I believe the best way to build
relationships is to always remember five
things always treat your customers the
right way and always be open and honest
at every stage you should always listen
to them and their concerns or objections
and you should then try to build trust
between yourself and the
but and always be truthful in every
aspect of the communication finally you
should always be transparent and follow
up on your promises and that follow-up
part there is really important as I
mentioned before about building up
relationships with other people within
different departments of your company
because you need them to follow up
quickly and close that sale ok so if you
want a copy of these slides if you click
the link below the video it will take
you through to my website let me quickly
show you it's called sales interview
guide Cody UK and it'll take you through
to this page where you can get those
answers plus another and 12 interviewed
sales interview questions and answers ok
really comprehensive you can see there
if you click that you've got the
suggested answers and the suggested
answers right there which I've been
through so click the link below the
video or go to the website sales
interview Cody UK and if you've got any
questions at all I'd be happy to help
you please pop them in the comment
section below this video on YouTube and
if you've got a sales interview coming
up tell me who it's for and I'll also
give you some sample questions to help
you prepare you can also connect with me
on LinkedIn I put my LinkedIn
description and right below this video
if you just expand the description it's
right there thank you very much for
watching I genuinely hope you found that
useful and I look forward to hearing
your success stories or when you passed
your sales interview
I've been richer but one and I wish you
all the very best thank you very much