hi there my name is richard mcmunn from
the interview training website
passmyinterview.com and in this tutorial
i will teach you how to pass a payroll
interview
so it does not matter whether you are
applying to become a payroll
officer a payroll manager a payroll
specialist
or a payroll administrator make sure you
stay tuned
because i will help you to pass your
interview
and to achieve that goal this is what i
will cover
i will give you a list of payroll
interview questions
that i strongly recommend you prepare
for and these questions are suitable
for all payroll job roles i will then
give you example answers
to difficult payroll interview questions
to help you succeed
i will also give you some really good
tips on how you can stand out
during your payroll interview and i will
also
tell you how you can access further
resources including these slides
to help you succeed so let's get into
the first
payroll interview question and that is
going to be tell me about yourself
now the key to answering this first
payroll
interview question with confidence is to
talk about the skills and qualities you
have
that are a match for the job description
so here's a great
example answer to assist you tell me
about yourself here we go
i am a confident focused and fast
working employee
who understands how important attention
to detail is
working in payroll now over the years i
have gained experience in a variety
of different positions and i've
undertaken various training
courses that i believe make me the ideal
candidate
for this position based on the
requirements of the job description
i have good it and microsoft office
application skills
i am a strong communicator i have
exceptional levels of accuracy
and attention to detail and i'm a good
solid team worker
i'm also highly effective with time
management
i can work to strict deadlines i will
always maintain workplace
confidentiality
and i will ensure my work is conducted
to a very high standard
in line with the organization's values
now if you hire me
in this position i feel confident you
will be getting someone
who can make a positive and long lasting
contribution to the payroll team
that is a brilliant answer to that first
payroll interview question tell me about
yourself
now you can either pause the video if
you want to
and take a note of the questions and
answers as we work through them or if
you want to wait i will tell you
soon where you can download my full set
of 23
payroll interview questions and top
scoring answers
including the ones we are covering today
during this presentation
so here's the next question i want you
to prepare for
why do you want to work in payroll now
this interview question is clearly
assessing
your motivations for wanting to work in
payroll
now payroll is a job that requires a
unique set of skills and qualities
including attention to detail accuracy
and strong communication capabilities so
here's another great answer
to help you why do you want to work in
payroll
i want to work in payroll because it is
the type of work
that i find interesting and i enjoy
working in a position where
i have the responsibility for ensuring
things are consistently carried out
to a high standard now payroll is a very
important part
of an organisation's operations and i
like the fact the work brings you in
contact with people
from throughout the organization i want
a role where i am responsible
for lots of different things and where
my organizational
and planning capabilities are really put
to good use
payroll is a natural fit for my own
skills and qualities
and it is a job i have no doubt i will
be doing for many years to come so
that's a brilliant answer
it shows you're motivated to work in
payroll
now don't go anywhere because i still
have more questions and answers to give
you but when you're ready
if you want to click that link in the
top right hand corner of the video
it will take you through to my website
pastmyinterview.com and you can download
my full set of 23
payroll interview questions and top
scoring answers including the ones we
are covering today
during this presentation here's the next
question
i recommend you prepare for what do you
expect to be doing on a day-to-day basis
in this payroll position now this
question
comes up often during payroll interviews
and it is assessing whether you have
read the job description
now i've done the hard work for you and
here is my example answer to assist you
what do you expect to be doing on a
day-to-day basis in this payroll
position here we go
i will have lots of duties and
responsibilities and having studied the
job description
these include checking and monitoring
employees hours worked during
any given payroll time period
calculating pay
on a bi-weekly four weekly or monthly
basis depending
on the organization's reimbursement time
periods calculating tax payments
and ensuring all staff have the
applicable tax codes for their
individual
circumstances i will also be required to
ensure all staff are paid on time
and they receive accurate pay slips
other duties include
setting up pension contributions for all
staff making sure all tax and national
insurance contributions are paid
calculating overtime and applicable pay
managing pay situations such as sick
leave annual leave unpaid leave
maternity leave and other relevant
situations and also setting up pay
for new members of staff as and when
they join the organisation
i will also be required to assist in the
creation
of new payroll practices policies and
procedures
and to liaise with employees to answer
any questions or queries they may have
in respect of their pay or their tax
contributions
that's a really good answer it shows
that you have studied the job
description
and you have a thorough understanding of
what you will be required to do
on a day-to-day basis in the payroll job
that you are applying for here's the
next question i strongly recommend you
prepare for
why do you want to work for our company
in this payroll position
now again this question is guaranteed to
come up
during your payroll job interview in
your response be positive
about their organization and state that
you plan to stay working for them for a
long period of time if you are
successful
so here's another great answer to help
you
why do you want to work for our company
in this payroll position here we go
before applying for this payroll job i
spent time researching your company
to make sure it was somewhere i would
want to stay working at for a long
period of time
now everything i researched pointed to
the fact
you are a company of very high standards
you are a company that has strong
workplace values and you are a company
that supports its staff
to be the best they possibly can be in
their job roles
now i am looking for long-term stable
employment in payroll
with the same company and i'm very
excited about the opportunity this role
presents
i believe your standards are a match for
my own
and i would quickly become a positive
contributor to your payroll team
that is another very strong answer to
help you pass
your payroll interview here's another
question how would you
deal with an irate employee now this
payroll interview question is assessing
your communication and interpersonal
skills
are you able to deal with challenging
situations with confidence
to achieve a successful outcome so
here's my example answer to help you
how would you deal with an irate
employee here we go
i would remain calm i would listen to
their concerns
and i would use effective listening and
communication skills
to defuse a situation with a view to
getting to the bottom
of their problem quickly so whenever you
are dealing with an ir8 person
you must remember not to take things
personally and you must maintain a calm
and professional approach at all times
so i would ask some relevant questions
to establish the exact problem and i
would then seek to quickly provide a
positive resolution
now working in payroll it is likely that
you will encounter frustrated employees
especially
in respect of pay and tax therefore it
is so important
to ensure the work you do is both on
time and accurate
now at all times i would aim to provide
a high level of service within the
payroll team
and i would carry out my duties to
exacting standards in line with the
company payroll policies
and procedures another really strong
answer that's going to help you
to pass your interview now the next
thing to do is please make sure you
click that link right now
in the top right hand corner of the
video it will take you through to my
website
pastmyinterview.com and you can download
my full set of 23
payroll interview questions and top
scoring answers including the ones we
have just worked through together today
during this presentation please don't
forget to subscribe to this channel
you can also connect with me on linkedin
i've put my linkedin link in
the description below the video and
please give the video a thumbs up
because that motivates me
to create more content for you thank you
for watching and i wish you all the best
for passing your payroll interview have
a brilliant day