How to sell second hand items online
How to (actually) make money selling used items online
have sold items online but how efficient
has it been and how often have you come
away disappointed with online selling
tips Eric Gunn is with me you do this
all the time I do you go down to a
science
yeah I think I do you know what first it
was a stressful and felt overwhelming
but now that I've kind of got the hang
of it I'm gonna teach you my ways yeah
exactly is to so there's lots of
websites that we've known that sell
things online like Kijiji or let go and
that sort of stuff and they have apps
and that's great
but you're kind of opening yourself up
to the world yeah which can cause
problems cuz it might be someone who's
down the street but it could be someone
who's in another town and they're like
hey did you ever drive over this way
could you bring that $10 flattered that
you're selling no no sorry so what I
really like to do our Facebook groups so
Facebook has like a marketplace again
that's open to everybody but if you find
these groups in your community hmm that
are a lot of them are mom groups right
you join those and you sell your items
there and it is so easy okay there are
rules
what are you have rules so you're you're
gonna post as you would on your wall
yeah you're gonna do a post it'll ask
you to list a price we'll get to that in
a minute the name of the item so you
want to be descriptive especially if
there's a brand name involved put that
in the title of the item add a
description you're going to include
photos you're going to include
measurements you're going to include how
old it is the condition it's in and that
sort of thing and then people comment on
it as they would on a Facebook post okay
so here's where it gets tricky
there is etiquette that you must follow
if you want to stay in these groups or
you'll get the boot so people will
comment and generally the first person
will just say interested okay and that
means they want it so you then have to
make an arrangement to send a private
message to agree to a pickup time and
location
okay the next person might put
interested or next and that might there
might be 1015 people there might be five
people and you have to work your way
through that list you'll have some
people that'll just automatically send
you a private message and say oh I want
this I'll come pick it up today but
really if you want to be following the
rules you have to work your way through
the order of the people that have
contacted you can't take like a bully
offer know like the person that slides
into your DMS right it's like yeah but
I'll pay you double the price right
can't do that I mean you can but you're
not supposed to you're not supposed to
okay so you do the first person that
comment right it should be theirs cuz
it's first-come first-serve you get in
touch with them privately right like in
a private message in a matter yes
exactly
and then and then what happens what
would lead you to go to the next person
if they all this if they tried it and
they say your item is $30 she's like oh
I'll give you $10 for a goal and you
just say no I mean you have to negotiate
a little bit like anything like a garage
sale right yes I'm okay with negotiation
but if they're gonna try to cut the
price big time you say no sorry and then
you go to the next person okay exact
that makes sense yeah exactly
so let's talk about what you can sell
okay I'm like not junk no you know you
can't but you don't so junk right no no
but you can sell almost anything what
you have to do is just make sure of a
few things so yeah we're looking at this
right here you can sell electronics but
the thing you need to do is wash them
first this this is how do you guys see
the dust on this thing ya know who's
gonna buy that in its current condition
wash it clean it test it make sure that
it works
same thing with anything electrical as
well right another tip is to group like
items you're gonna be much more likely
to sell things if they come together so
instead of just selling one or two
placemats a group a pair or a set of
four placemats with some matching
napkins you're gonna get much more
interest in that right hmm same thing
with vases if you just put one on there
people aren't gonna be interested show
people how they could style it in their
home take really nice photos of them and
they're gonna want them nice kids stuff
kids clothes actually growing up close
to you but kids items sell amazingly
online yeah so let's talk about Lego
Legos one of the best things that I've
ever sold on line and any sort of
building toys at all yeah build them
build them and take a picture because if
you just show the box or a bag of it
you're not necessarily gonna know that
you have all the pieces and they're not
gonna want it ooh I like to have it
built take a photo of it built and then
if you want to disassemble it you can if
things are in packages original
packaging you can charge slightly more
okay if there's games check all that and
then seasonal items yeah you want to
sell ahead of the season so don't sell
your holiday stuff now start digging out
your spring decor your Easter items and
that sort of thing and start selling
those ahead of a holiday because people
are gonna be looking for that now not
after the holiday wraps up that makes so
much sense okay that's interesting that
you seem to hold the Lego yeah and let's
talk can we talk yeah you should really
yeah okay yeah let's talk about how to
take the photos really really important
important because that's basically
that's your merchandising at 100% so
photos are really really poor so I've
got some examples here of a handbag of
mine so let's look at the front shot
here
so what you want to do is you want to
take an overall photo of the whole thing
you want to spread it out to make sure
it's flat you can see in the first photo
it's the whole thing you can see the
front of it you can check out the
condition the second one I just plopped
it on the table you can't see on you but
it's not valuable to anybody that's
right then let's look at the back same
idea you want to give a full shot of the
entire bag so people can see it
especially if you're dealing with
brand-name items now don't forget to
take photos of the inside because people
do nasty things to the insides of their
handbags and people want to know they
want to know what it looks like in there
so open it up completely and the people
can see the compartments they can see
the pattern all of those things no
stains in there exactly if there's any
damage which there is on this you need
to take a photo of it a close-up photo
and either use a ruler or like I did
here your finger to show the scale of
the size of that damage for people to
see writing yeah and then for
collections you want to show them off
really well too so first we've got
t-shirts oh that's cute so you lay them
out completely flat do that with the
front in the back so people can see the
sizing they can see the pattern they can
see if there's any stains we all know
what kids are like yeah and then yeah
just make sure that that works really
well in books as well lay them out
spread them out people want to see the
conditions of those two what a great
thing to do just to sell the books that
are like a whole collection right when
kids are in graphic novels it workable
collection better that way people will
like that and when you're pricing I just
want to say yeah it's generally a third
of the overall original price just a
third of it third of the original price
that's why yeah talk about picking it up
okay safety so what you want to do is if
you're really really nervous person go
to a public location meet in a parking
lot
some police stations will have kind of
days where you can go and do this
another thing is don't give anyone your
address unless you know they are on the
way to your house so you're not just
gonna give it to the first person less
you have an agreement that
are coming for short okay sir someone
else's home do it in the daylight and
often you can just do porch pickup 100%
you even if you don't have to see them
ever yeah yeah okay good this is a good
little lesson I got to get on it
