many longtime customers of one of
America's most popular stores are
finding a surprise in their mailboxes
these days and many of them are not very
happy with this surprise consumer
reporter John Matarese shows you what to
watch for so you don't waste your money
a Sears store credit card has been a
rite of passage for many of us it was my
first credit card and showed the world I
was finally a card-carrying adult but
the card we all remember is slowly going
away replaced by a MasterCard and some
longtime customers are not happy
remember when Sears was America's
favorite store it's gold and white
credit card was America's most popular
store card those days are gone and now
the last of those old Sears cards may
soon be on their way out too I got the
letter from Sears and it stated that
they were changing their financial
things with Citibank sherry ramen
recently received a letter offering her
a new city Sears MasterCard
she says she called customer service
saying she had too many credit cards and
did not need another the person I talked
to at customer service said she would
note on my account that I didn't want
the MasterCard and I could keep my Sears
account but a few weeks later she says a
Citi MasterCard arrived in the mail I
received a MasterCard from them stating
that mysterious account had been closed
and all I need to do was call toll-free
number and activate the MasterCard Sears
tells us it still offers the original
blue Sears Card but credit card form
calm says card holders with good credit
are being pushed a Sears MasterCard now
owned by Citi Cards sherry though is
refusing to activate her new card and
says the ordeal is likely to make her
shop elsewhere in the future I already
have a MasterCard that I'm happy with I
don't keep a lot of credit cards I don't
need another credit my advice if you get
a letter about this and don't want a
mastercard call Sears immediately do not
put it aside and don't wait for your old
card and all the memories that came with
it may soon be shut down replaced by a
MasterCard that we don't waste your
money I'm John Matarese