all right if the company you work
in healthcare hospital doesn't have
salesforce
should i try to sell them the idea to
implement the service how would i go
about doing that would salesforce
replace
other people's jobs so that's kind of
the catch-22
you know is uh you know and salesforce
is very
upfront about this being the fourth
industrial revolution
you know and uh whether we're in the
third or if this is the fourth
you know that's a debate that you know
is above my
pay grade and mental capacity but
suffice it to say that there is
innovation of foot you know and
technology is
increasing at an ever increasing rapid
pace
and with those advancements comes new
jobs as
other jobs are made obsolete you know
and in previous industrial revolutions
um
you know kindle makers had a tough time
uh we've seen a lot of changes as far as
people that made
horse and buggy carriages uh had a hard
time
remaining relevant once automobile came
along
and so i think that the the underpinning
of this question
is if he's trying to get sales
experience in his current job
does he run the risk of either
salesforce wiping out his job or
somebody else's job
there's always that risk but the the
nice thing is in the salesforce
ecosystem
is the pronounced skills shortage
and so uh you know it is one of those
things to where and i've seen this
happen
more than a few times is that you come
into an
organization and one of these was a
healthcare organization
and there were a lot of people that
whose jobs were easily
out not outsourceable but could be
replaced with more automation that
salesforce provided
and uh and you will get this as well
like in some of these jobs that you may
be doing as a consultant
especially you may be brought into a
company
and you'll need to interview people and
find out what they're doing in their
current
job and there's a lot of fear and
resistance that you'll be greeted with
because
underneath that people might realize
like oh this specialist
might figure out what might figure out
that i'm not doing much or
that what i'm doing could be automated
and
that's not your responsibility that's
not your concern
you know uh you just want to be on the
right side of that equation to where
you have skills that aren't easily
automated and that's why you're going
through this boot camp and learning
salesforce
and that's that's just the role that we
find ourselves in
in life is that we need to adapt and
it's probably the most complex time
i guess in human history to where
we're having to adapt more and more
frequently in order to
remain relevant and that's why i
gravitated to salesforce
was because i saw it as the most
attainable path
to relevant skills because i saw my
existing skills in the technical writer
space
i was hitting this ceiling basically so
uh
that's a good question and kind of
getting into some moral dilemmas there
and
you know i want to shy away from landing
directly
you know beyond just my own opinion is
that uh the way you can sell
a company on any idea though if they
should implement salesforce
is in in with any company or if you're
selling anything
whether it's a product or a service the
reason business exists is to save time
or to make money
and so that's that's the meaning of
business
and so if you can solve a problem reduce
pain reduce friction
save people time save people money or
make money
then you're going to be it's going to
sell itself and so that's why
salesforce does really well and that's
why they have sold so well
is because they have won the war of easy
and they can wrap you can rapidly
develop things on the platform
and so now they've gone out and they've
sold salesforce to a lot of companies
and the problem now is for salesforce is
there's not enough talent to implement
the solutions and that's probably
salesforce's biggest threat is not a
competitor at this point but a lack of
talent
and that's why i'm like out here trying
to get people trained up
because i recognize that as a potential
thing that's like the thing that i see
that can take salesforce down
is that people could look at salesforce
versus microsoft dynamics or some other
crm and go
well you know net developers are all
over the place i'm going to go with
microsoft you know
and so i know we're kind of branching
into some philosophical things but
i do think about these things more than
i light on so
that's my answer i'm sticking to it