hi and welcome to another video by jim
the car guy
i hope you guys are staying nice and
cool today it's right now it's
97 degree it actually went down it's 96
degrees right now
it was really kind of toasty in the shop
today you know you get a car inside
there and it's running it's pretty hot
so even though you have a fan blowing
the air around it's still pretty high
but that's the summer time right today i
want to talk about
something that that happened um a couple
of days ago to a family member
and i just wanted to run it past you
guys and and see if anybody else has run
into this situation before
um sorry i'm not looking at you and i'm
leaning over a little bit i'm actually
holding my tripod so it doesn't fall
over
um so if i look a little bit crooked
that's the wall that's the reason why
what happened is if you if you go to my
community tab you'll see there's a
question about the
aaa what is your opinion on aaa is it
worth having is it not worth having
um is it worth going with your insurance
company and possibly just getting a uh
an insurance company to give you a
roadside assistance type of
type of a sorry about that i don't want
that
person to get into my picture frame here
so i'm going to try to block them out
the best i can
because otherwise they're going to yell
at me that's for sure
but what's your opinion about that
should you go with your uh your
insurance carrier for a par
for a policy should you go with a triple
a or any kind of
other companies out there that offer
roadside assistance what's your opinion
now i'm going to tell you what happened
with with a family member
on my family now you know most of the
time i do everything down at my shop but
in this particular case it was 70 miles
away and it was not
able to work out the logistics to get
the vehicle down to get it checked out
so
my family member has triple a so i said
listen it's called
aaa have them come and take a look at it
you know you have it it's for free let
them come look at it
and the battery is only about two years
old it's only the battery was only in
the car for two years
and the battery i might add is a triple
a battery and right on the battery
itself it has the date
right near the negative part of the
cable and it tells you what the
uh the date of the battery installation
was
now what happened is the vehicle was
bought from a friend
and the vehicle was from florida and it
was sent up here
to new jersey now it doesn't really
matter where you buy it if it's in
florida if it's in new jersey or where
it actually is bought it doesn't matter
because a warranty is a warranty
especially with
aaa or any other reputable name brand
company
now you guys know that i don't like any
batteries except the interstate battery
interstate battery is the best battery
that you can buy out there today
aaa batteries uh or any other brand i
don't want to bad mouth any other brand
but
to me the interstate is the best battery
that you could possibly have and i'm
gonna i'm gonna go into that
a little bit further down the in this
video we're going to discuss that as
well
so what happened is aaa goes to the
house
and now i might add my family member has
a booster pack they can start the
vehicle by one
one of the many booster packs i have i
had given to them so they were able to
boost the vehicle and get us started
they could boost the vehicle drive the
vehicle to work it would be fine
shut it off and inside of five minutes
you could not restart the vehicle the
vehicle would not restart
so they asked me what i thought it was
and well it truthfully is either going
to be the alternator
or it's going to wind up being the
battery so the best thing is
to have the aaa people come out they're
going to check the battery to make sure
the battery is good and they'll check
your charging system too before they
warranty the battery just to make sure
that the charging system is good and i
might add we also
it could possibly be a parasitic drain
which you know
that they won't check that but that's
something that i could do if we came to
that bridge we would cross it
so what happened aaa goes to the house
they jump start the vehicle they get the
vehicle started
they do their test on the on the battery
they do the test on the charging system
and they say no there's nothing wrong
with the battery the battery is perfect
the alternator is charging perfectly as
well
so there's got to be something else
wrong with the vehicle so it's like
all right well if that's the case then
now now it's logical to let me take a
look at the vehicle and see
so i had the vehicle come to me and
i i might add it was not at the shop it
was at my home
because my family member came to my home
to do this
and this is probably around seven
o'clock at night something like that
so i have i as you know i have multiple
different
test uh
capabilities at work and my capabilities
at home
are actually pretty good too because a
company called top don which you'll see
me do a video very shortly on
on that particular test piece of a test
equipment
which i didn't just get from top down
now i actually had it for probably a
year maybe more
just you know i will put the description
down below so you can take a look at it
if you're interested
uh but i did the test on it i checked
the whole system out and it came i put
the
check the battery and the first thing it
said batteries no good replace the
battery
so in my opinion the battery is shot but
i'm going to follow through and i'm
going to check to make sure
that we have the alternators working
properly so i did a diode ripple test
which passed perfectly
i did a loads on loads off test which
actually passed that perfectly too i
don't recall the number
it was a little bit lower than normal
and i'm going to attribute that to being
a
very weak battery because you'll you'll
you'll get a weaker
reading as well so i did the test on it
and everything came back good loads on
what i'm going to say was like
14.5 loads off was like 14.7
which is still a little bit low in my
opinion but like i said it's probably
because of the battery being no good
so we call up aaa and according to the
aaa warranty which was written right on
the back of the paper
that if you are a triple a member
and you buy a vehicle that has a battery
in it that was put in by a triple a
member that warranty is transferrable
only to the to the new person if they
have triple a
which my family member has triple a and
they have triple a plus
so we call up aaa and according to their
papers it's supposed to be free
replacement
the person comes out which i might add
was a very nice guy he comes out to
take a look at it he's got a check on
himself and i don't say who i am or what
i do or anything like that but he comes
and he
takes a look at it he puts the booster
pack on and he starts it up and he has
his device on there and he's checking it
out
and which is right you're supposed to do
that of course
but he uh he checks it out and he says
oh yeah he says the
the battery is no good the charging
system is okay so now the person that
checked it
70 miles away didn't do it correctly and
they they
they had jeopardized the failure of an
alternator because if you drive a car
with a battery that's weak you can you
can destroy an alternator
over a period of time so
it is what it is so i said to the guy
well you know what can you do can you
warranty the battery
and he says well if you don't have the
original paperwork we can't warranty it
so my my family member said oh no
problem he says
i have the paperwork right here from the
person i bought the car from because
it's a family member as well
that we got the vehicle from give the
guy the paperwork he goes back to his
truck
he makes a phone call he comes back and
he says no he says
we can't warranty it if you want the
battery you have to pay full price to
get the battery which was 170
or 160 dollars whatever it was it was
way overpriced to begin with so my
family member says well you know
according to this the the battery should
be warranty and they said well
when they put the battery in down in
florida they didn't put the number of
the person
the the um the member's id number
on the receipt so i said no problem let
me call them they're right around the
corner here i'll call them up and i'll
have them
you know give me their their id card and
we'll get the correct number so i call
them up i get the number i give it back
to the guy he goes back to the vehicle
he makes a phone call he comes back and
he says no he said we can't warranty it
i said why can't you warranty it
it's right here it's in in black and
white on the back of the bill
and he said well i've never seen
anything like that before and i don't
think it's able to be warranted
so we're looking in the window of the
vehicle and the guy sitting in there and
my family member says
that bill right there he says turn it
over and look on the back of it the guy
turns it over and sure enough on the
back of the bill
there it is free replacement and then
the warranty is transferrable if you're
a triple-a member
so he says well this says it right there
he says you know why can't you warranty
and they said well
because the person down in florida
didn't put something
on the bill therefore they couldn't they
couldn't warranty it he said well if you
want the battery you got to pay full
price for it now and then you can
dispute it with
with triple a later on and uh and try to
get the money back then
so my family member says i said you know
what do you want to do i said i know my
opinion but
i don't want to give you my opinion what
do you want to do he said no i don't
want to i don't want to
pay for a battery you have to trade
chase aaa to pick up a to get a new
battery when this battery was only two
years old and it failed
it's not as good as the batteries
so we decided at that point or my family
member decided at that point because i
tell the guy to stick the battery up
because you know where and and
you know hit the bricks so uh
so what happened is oh sorry my car just
said to me two hands on the wheel you
you're you're supposed to have two hands
on the wheel driving i have one on that
one on the wheel and one holding my
tripod so it doesn't fall over so
my car is talking to me and telling me
i'm not i'm not driving correctly um
okay so uh so what happened is my my
family member
um decided not to go with the uh
the aaa battery because it was it was a
crap battery to begin with and we didn't
want to get another crap battery unless
it was going to be a free battery
but we're going to do it so long story
short
i did check repair parasitic drain as
well i didn't tell the
aaa guy that but i did check for a
parasitic drain to make sure that there
wasn't
and there was no parasitic drain it was
only .55 i think it was
um so it was it was no uh no drain on
there whatsoever
and the 0.55 is just attributed to the
to the clock drawing power
or some of the keep alive memory in the
computers or whatever so it's a very
very minor thing so we know it's not a
parasitic drain
and of course all the lights and
everything were off as well
so the the um instead of coming
back to my shop to have it done which i
told you was 70 miles away it did not
make sense to go that far i called up a
friend of mine who's the distributor of
interstate battery and i will put a link
down below
because this guy went above and beyond
to take care of me and take care of my
family member
so that they wouldn't be inconvenienced
by coming down to the shop
you know 70 miles away now i will tell
you this the uh
the distributor of my the battery it is
probably i'm going to say
35 miles maybe 40 miles from my shop
something like that but it's still
closer than coming down on my shop to
get it done and just legit
logistically it didn't make any sense so
we decided to do it that way
i call up my friend who is the
interstate battery
distributor who i have known for
probably every bit of
25 years or something like that always
always goes above and beyond to take
care of me so i called them up and i
told them
the situation i needed the battery i
needed a
an interstate an mtp 124 r battery
uh but i was going to have my family
members stop by if he could just give
them the battery they'll put the battery
in themselves
and he said you know no problem i'll
take good care of it's a family member
so you know i'll take good care of them
so my family member calls me after
getting the
the battery from the interstate battery
dealer
and he says you know he said how much
you think that battery would have cost
me if i purchased the battery maybe
you know jay and asked jim you know how
much i have paid for it
my cost on that battery probably would
have been around 120
something like that you know because it
was a family member of mine he gave
the battery to my family member at his
straight course which was like 95
dollars and he and on top of that he
threw the battery in for free for
my family member as well so kenny thank
you from interstate battery
and it's in carlstead new jersey anybody
who i will put the link down below to to
kenny's location
if anybody can't make it down to my shop
and they uh they need a battery
you call up kenny and he'll he'll go
above and beyond to take her carry
his name is kenny from interstate
battery out of carlstead new jersey
you tell him you're a friend of mine and
i guarantee he'll take good care of it
he'll take good care
you may not get it for the 95 that i got
it for
but you will get it for a very very good
price and let me readjust this because
you're
you're not looking directly at me i hope
that's a little bit better for you
but he'll take good care of you all
right so that's my rant of the day
like i said i'm going to put kenny's
information down in my description down
below anybody needs anything give him a
call he's a good guy
him and his secretary rose will take
very
very good care of you if you can't make
it to me and have the battery installed
by me that is
all right that's my rant of the day
let me have your opinion what you think
about this situation or what should have
been done
take take a look on the community tab i
did put a
a little uh poll down there what you
think it's
i don't recall exactly what it is but
something to the effect where
is it worth having triple a is it not
worth having aaa
should you purchase the uh a policy from
your insurance carrier
or what your opinion is all right i'll
be curious to see what your opinion is
and what you think
now i will say this i i
do have triple a and i have it from my
my wife i have it for my kids
i have it for a lot of people in my
family because triple a is very good to
have but in this case
aaa dropped the ball and wound up uh
having a very
very dissatisfied family member as well
as myself i'm not happy with the way
aaa treated them all right so i'll be
curious to see what your opinion is
and and what you think all right i'm
going to call
mrs jim the car guy tell her my eta and
that's it we'll see what our next topic
is going to be and what my next
rant will be all right let me put my uh
my glasses on and uh hello all this
squint that gives me all of these
uh these crow's feet here all right as
always thanks for watching
and i hope you guys stay cool and hope
the the weather breaks a little bit and
it gets a little bit cooler oh where you
going there
let me reset that i almost lost you
almost fell over
all right you guys stay cool and have a
great summer and i will talk to you i'll
i'll see what my next topic is going to
be and what we're going to discuss
sometimes it's just
stuff that happens and i got to get it
off my chest all right as always thanks
for watching
and i'll see you guys on the next one
you