How to sell roadside assistance
Roadside assistance how to get customers
what's going on with your man past
season seesaw hello see all the mechanic
and roadside services my mother all
right now man you know I start this
video I used to pick on people that
drove minivan and I never in my life
thought that I would ever drive a
minivan but you know your perception of
things change as you get older you start
to realize a couple things at your
college that I realized before or you
know learned at some point in time and
you know it comes with maturity maturity
call the time time maturity blah blah
blah but a quick video man about
business you know and I have people at
me up all the time like how do you get
business how do you how do you you know
continuously grow how do you start the
scale and really and truly I tell people
all the time man I base it off a
customer service you know what I'm
saying and the Domino pizza very like
bad service good customer service you
know that's what people Warren if you if
somebody calls you to do something in my
field I gotta be there today it isn't a
really good discussion answer my phone I
have a greeting that I used to tell
people hey you know this is a
professional service this is a reliable
service and it's all through the tone of
voice and your actions what you want to
portray so and make it here too you know
people can hear this imagine yourself
going to go buy something you know you
know when somebody wants to do business
from when somebody doesn't want to do
business so you know that's just what
going back to the movie thing I am a lot
more prepared and if anybody even though
you can see them I see my son's car see
one of my son's car seats in the back
seat right there
I'm completely fine with that because I
bring them on calls with me about
absolutely have to try not to because it
gets hard and very distracting it
doesn't seem as professional but hey you
know daddy duties come first so god I
also get this paper so it is it's it's
got its challenges you know what I mean
but getting customers it's technically
easy it just you have to be cool when
taking a lot of rejection to be able to
get to that for me it's not everybody's
gonna want your services not everybody's
going to want to pay your price and I'm
in a small town right now I'm
fluctuating between a big city my actual
Orlando and Hollis County Avon Park
sebring lake wales in the surrounding
areas it is a night and day difference
but when I'm in Orange County - well man
hi Lisa Polk County or Hardy County like
but it's more do it yourselves like the
last few days I've had a lot of all wind
chops and it's been crazy because it's
going to make a video on the last one
that I did I poured a guy out of the
horse goes and you know scratched my
truck
you know messed up a window broke a
fender flare and it was like it was
horrible because the job wouldn't pay
for the damage that was done their truck
even though I'm doing it myself
so either way but it's all about
customer service you know I don't
usually do the service because I don't
like to damage my truck I don't like you
know put more strain on it than
necessary but then again I got multiple
vehicles so like the van for the
roadside service I need to do a big job
and I need to put a lot of tools in it
and want to save gas because it's kind
of far out jump in the van I mean and I
got I got a little gang of it so you
know I got my old-school Corolla like
people be sleeping on it so ugly but
that thing is like it's out lift like
every car that I've had almost ever is
insane that thing just takes a beating
and keeps on going but the main point of
this video not to make it too long if
you want to get customers if you want to
be able to continuously reach people you
gotta you got to let them know that you
there and you got to provide the service
that they looking for you know what I
mean if you go to a fast food restaurant
and you have to be there for 30 minutes
waiting on the food and eating that fast
you know what I mean and so that's the
same theory like you got to be able to
deliver over deliver what you promised
to do so you know I told customer I'll
be there within an hour you know I got
like 15 10 minutes 11 minutes actually
to get to the destination that's like 15
minutes away I can speed there it's not
going to necessarily give me there that
much faster but because I already set a
time frame I am going to do everything
that I can to make sure I keep that time
frame consistency you know I could talk
about it all day long because it's a
role for me it's a roadside service and
I get a lot of people hit me up on the
role outside too and I hit up I hit I
can't reverse BAM right down I had the
shot up on the next video bye bye
you know add it to it to the services
that I already do but not going to get a
tow truck you know there's guys who
around where I met their hard yard a
long truck in the trailer and you know
talking back and forth with this but I'm
talking of the roadside text we all seem
to go through the same thing the only
difference between me and most people is
that I'm a mechanic first and then a
role so I take second so like ours for
delivery jump starts
tire changes it soon to be towing it's
all a part of what I do but I fix the
car on the road first so you know about
the service I can go on and on about
this I guess if there was a more direct
question with you know how do you go
about it I'm not necessarily a
consultant but I have no source of super
system so I can't help people out who
are looking for additional ways to reach
customers how to interact with customers
I mean there's just so many ways you
know we live in the 21st century you've
got everything or the internet that you
could possibly imagine anymore you have
word-of-mouth but I always come back
down to customer service I got a good
excuse me I got a book that I'm almost
finished right now directly dealing with
how you build
clientele and my number one key is that
service so you know
either way people getting ready to pull
off and
I guess there's all to it so if you got
questions concerns how to get customers
how to stay in business what it's like
being in business what is like driving a
minivan I'll let you manage so until
next time be it they be promoter
beneficio siempre
