How to sell reputation management
How To Sell & Setup Reputation Management For Clients 2023 {GHL}
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what's going on James bondities here in
this video I'm going to be talking about
how to use rep management to not only
increase your Revenue per client in your
agency but even if you don't have an
agency and you've always wanted to start
start one this might be the easiest foot
in the door service you can provide to
help
Kickstart your agency Journey
with that being said there's no fluff
here I'm going to get right down to
business so most of the time to
understand the importance of something
you're going to go and Google you know
how important is rep management now that
we have uh chat GDP or GPT whatever you
might call it I just asked it how
important are online reviews for
businesses and can you include
statistics for businesses in America now
for anybody who doesn't know what rep
management is reputation management is
basically getting businesses more
reviews online which does a few things
it helps them rank right in the maps
area and I'll show you that in a second
the more reviews they have it's just one
factor but it's a very big factor to
ranking and it uh it definitely helps
with ranking not only their Google
business profile formerly known as
Google my business profile but this is
their Google business profile
with ranking but it also increases the
chances of showing up in the maps now if
you ask chat GPT
how important it is real quick online
reviews are important for businesses
because they have a significant impact
on a business's reputation we're just
going to jump down here according to
this survey 84 of people Trust online
reviews as much as personal
recommendations and 7 out of 10
consumers will leave a review for a
business if they are asked to do so now
before I go on with this a lot of people
will ask well what can I say to a
business owner to help them understand
the importance of it and the first thing
that I'll tell you is you could just say
this like this is everything that you
need to sell this okay a study by review
trackers found that a one star increase
in businesses average rating on Yelp can
lead to a five to five to nine percent
increase in Revenue Podium 92 percent of
consumers read online reviews before
making a purchasing decision and a
positive review could increase the
likelihood of a purchase by as much as
270 percent I can go on and on right
basically it is extremely important and
businesses are starting to now learn
this how important it is okay so if I
jump over to Google really quick to show
an example okay and I don't want to take
longer than 15 minutes to explain all
this
as well as showing you all this within
15 minutes if I just type in like
dentists near me you know typically you
have your ad right then you have your
Google business profile rankings in the
maps area and then you have your organic
stuff right organic is is kind of this
this thing that everybody went after
everybody was like SEO organic ranking
you know my website but the reality is
is that you are going to be dealing with
and competing against the Yelps right
all the aggregators okay all the
insurance companies uh ZocDoc uh we can
go on and on right so these are
aggregators and now you have your ads so
typically what what we always recommend
is the the two core
I would say easiest ways to get results
for clients would be from Legion right
Google PPC or Facebook ads and then
helping them get more reviews now of
course there's there's always SEO that
plays a role but if you're just starting
out your agency
or even if you've had an agency for a
while and you just want to kind of
increase the customer value adding
reputation management and doing it in a
way I'm going to show you in this video
is such an easy way to do it such an
easy way okay so now that everybody
understands what the reviews are and how
important are because if I go to Wayne
Family Dental right with 48 reviews and
then I look at James Cho uh with nine
reviews typically I'm gonna most likely
go to somebody who has more reviews
right that it's just kind of a natural
thing when you go and buy something on
Amazon you look for the things that have
the most reviews and four to five stars
you're good to go and as you know the
importance is all in the data you can
read the importance right here right
just pause this and read it you can't
get any better evidence okay so how do
you do this how does somebody help how
does a a marketer or an agency get
another business more reviews I use
um it's rebranded go high level right
it's our own white labeled version of it
a lot of people are using it uh but this
is what we use and we specifically have
a snapshot that is built and ready to
literally run Plug and Play Run for uh
businesses okay and so
um this is this is my dummy account okay
and so what I want to do is kind of show
you the ease of this typically you know
and I can walk you step by step through
through it but if you don't have a go
high level account it might not make
sense uh there may be a link in the
description to get 14 free days or you
could just find me online and message me
of how to get it but with that being
said
um again this is not going to be a go
high level training but I do want to
show you the power of this so in order
to understand this you need to if you
click on this reputation link or if I
click on it right within the system you
will have the ability to request reviews
look at your listings look at your
review use respond to the reviews
everything is connected okay and if I go
over it into settings and I go into
reputation management I'm sorry and I go
into
Integrations the first thing you that
you would want to do for business and
this is a service that you can charge
anywhere between 397 dollars a month to
997 dollars a month for one client
depending if it's ongoing or if it's a
one-time deal
you could charge setup fees the
importance of this service is what
brings the value to business owners and
if you connect your Google uh if you
connect the business owner's Google
account directly into this software you
have a lot more ease of kind of
controlling it right controlling the
reviews responding to reviews if that's
part of the service that you're going to
do or they can actually log in and do it
themselves or they can have the office
staff do it whatever it might be but the
best part is after you connect it is the
automation feature that we have in here
okay we call this snapshot a true view
snapshot we just came up with that name
and essentially what we're doing is is
we have a campaign that we run for past
customers so the biggest thing in this
business is how fast can I get a client
results how fast so imagine you go to a
a business owner
and they're like oh I've used I've used
markers before or nothing ever happens
yada yada and you're able to say look
I'll tell you what I won't charge you
anything right let me just show you the
results that I can get on a small sample
size right how many clients do you have
oh God over the years I probably have a
thousand person Client List right let's
say it's a um a dentist or let's say
it's a restaurant right I want to get
them results as quickly as possible so
you could say give me a list of 50 of
them out of a thousand just give me 50.
and let's see what I can get you and
what results I can get you because
ultimately the bottom line is is that
you know you need more reviews correct
yes great how many reviews have you
gotten because right now online I see
you only have nine
but your competitors have 200 300 400
you understand the impact of what that
looks like when somebody is searching
for you what it looks like if somebody's
looking for a dentist near me type of
thing right and you help them understand
the importance of it and once they
understand the importance of it and
you're actually willing to do a small
sample size for them they're not going
to say no and the results I'll show you
of how easy this is and so in this the
automations feature okay is that takes a
little bit of setup but if you have the
snapshot 90 of it's done for you and we
offer a quick win with a giveaway this
would be past customers and all we do is
and you can take a look here
um once we once we get the we upload the
contacts this automation takes place
right and so the first thing you can
make this as long as you want but the
first thing we do is we send them a text
message and then we send them an email
in order to do that they need to have a
customer list of uh of the name you
don't even really need to have the name
but Nate let's call it a name email
phone if you if they don't have the
phone it's okay because uh it'll just
skip this so the very least an email and
all it's saying is hey this is so and so
with the company name we're doing a
customer appreciation giveaway here is
the contest prize 50 Amazon gift card
let's say it only takes 10 seconds to
leave a review on Google and be entered
to win so this automation will go out
once I upload the contacts and give them
a tag of reactivation review okay
okay once they get uploaded into here
we are then looking to see everybody who
clicks a the what we call a trigger link
and all a trigger link is is we take the
real link and make a trigger link so if
it's clicked then we then we can use
automation to say hey remove them from
this automation if somebody leaves a
review they click the link we don't want
to keep asking them to leave a review
okay and so once they click this trigger
link they will get a review link click
tag and they're going to be removed from
two automations okay now if they don't
right they're not clicking anything
we're going to wait a day we're going to
send another text in an email if they
haven't done anything we'll wait five
days send them another text now we don't
want to bombard their customers we want
to be nice and easy and ask if you know
they'd be willing to leave a review for
us and then if there's a negative
feedback okay and somebody leaves a bad
review all we do is this we'll go over
sites
we're going to go to forms
okay and so obviously you can see in
this software there's a lot of amazing
stuff
all right and this would be a form let
me go integrate and let me just go to
the link and show you
and so if you ask this How would how
would you rate US right and you could
edit this in any way you want and they
leave a four star then we connect their
their Google review Link in the Autumn
uh in this form and it'll send them to
um I think this was the example yeah
this was an example it'll send them
right here and they can leave a review
now the beauty of it
is if they do this and they do two star
to hear that you're not satisfied please
provide us with your feedback we'll do
our best to improve and if they fill
this out and they chose a bad they
essentially just going to go right into
the negative feedback and that negative
feedback now is saying we're gonna
remove them from anything add a negative
feedback and now we're going to let the
client know hey so-and-so just provided
some negative feedback on their
experience here's what they gave you out
of five stars three stars this was the
comment they left please reach out to
them as soon as possible to remedy their
experience phone number and here's their
email so you have all these safety
features that you could do and that is
why we know without a shadow of a doubt
that if somebody leaves a bad comment
they can still go to Google right we're
not stopping them they can just Google
and leave a bad review but now when
we're reaching out it'll at least deter
those who are not going to leave a bad
review on Google we'll stop them with a
form okay we call it gated
all right we do the and so but you may
say well how do you get contacts in here
so you simply go into the contacts form
you upload the contacts you give them a
reactivation review and negative
feedback tag and that is well that was
an example but you give them a
reactivation review tag and that
reactivation review tag
puts them in to this Automation and then
the rest takes care of itself and the
reason why I love this service so much
is not only will you get
great feedback from I mean at least I
have a terrible business but you're
going to get great feedback from past
customers who are happy you're going to
increase their reviews you're going to
help them rank the maps uh listings and
you're going to show and prove your
Worth to them so they can become a
client now again what is the information
you have to give them to help them
understand the importance just use chat
GPT and you can use the data here right
you can literally build a sales page
right from here with reputation
management but I we used to use grade.us
uh I can't remember the other name we
used to use a lot of different softwares
to help our student base do this but
then there's all these different costs
that everybody had to pay for and so we
obviously use go high level which is the
greatest thing since sliced bread and
that is exactly what reputation is it's
exactly why it's important and you can
use a simple tool like go high level
uh again 14 free trial if you want to
use it uh just click it down below or
reach out to me directly you can find me
on Instagram you can find me on uh
everywhere right I'm everywhere just
Google James Bondies and that is exactly
how because with the snapshot you will
save a lot of time all right and if you
already have all the accounts I have no
problem I will share this snapshot with
you and be able to
um help you out in that way if if at all
just do me a favor and like subscribe to
this channel because I have a ton I've
scheduled videos for the next two months
coming out so uh it's all going to be
about agencies growing your business how
to find clients best websites to find
clients for your agency money real
estate business everything you can think
of so if you like this video like
subscribe comment down below and uh I
look forward to uh reading your comments
and answering back if I need so thanks
appreciate your time talk soon