my facebook marketplace account was
suspended and i was
able to get it reinstated just the other
day and that is exactly what i'm going
to teach you guys in this video
after all of the trial and error i was
finally
able to get it up and online again it's
selling i'm making my profits again
stay tuned for this video it's gonna be
a very important one
quick intro and let's begin
[Music]
what's up everybody hope you're all
having a wonderful day today
my name is lyron from autods i'm the
content manager and i've also been drop
shipping for the last several years
and this video i'm going to talk to you
guys about the facebook marketplace
account
how to get it back online after being
suspended after getting your account
locked
it just happened to me on my account and
my va was
able to get the account reinstated after
following all of the steps i'm going to
talk about in this video
one second before we get started quick
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begin
so as i've mentioned i was able to get
my facebook marketplace account
reinstated
these are all of the steps that i took
everything that i went through
all of the trial and error until i
finally was able to get my account
reinstated
so one bright morning i wake up to the
many cells that i'm used to having
and by the way i will show you guys a
live case study
of my facebook marketplace account all
of the items that i'm selling and how
much i'm profiting from them and all of
that but that is all coming up so stay
tuned on our video channel
so one bright morning i wake up i got
this error message that you can see over
here
you can't buy or sell on facebook that
is because you didn't follow our
community standards
i don't know what they are i know about
facebook's commerce policies i think
everything was okay on my side
if you still think we've made a mistake
you can request another review to
restore your ability to buy and sell on
then you get a link to click which says
request review
so after clicking on this link i wasn't
able to write any text i wasn't able to
add any photos or any documentation to
prove to them that
i am who i say i am and i am doing the
right kind of work here
so you just click on a link and your
account gets submitted for review
and then you simply have to wait for an
answer so that is the first thing that i
did
i click on that request review button
and i waited the next step after that
is i opened a ticket with support so i
clicked on the facebook help and contact
on the top right
and i went to their support section i
tried to open a ticket
didn't really get an answer there after
that i sent an email to
many facebook departments hoping that
one of them will
get back to me and tell me why my
account was suspended and what i can do
to reinstate it
here's the list of the departments and
the email addresses that i sent an email
to
only two of them got back to me and they
both told me the same thing
you didn't reach the right department
please forward this email to the
relevant department the next thing that
i tried is writing on facebook's
official business page
so i created a post on their page told
them about my issue
didn't really get an answer there next
thing that i tried is
deleting all of my listings on my
facebook marketplace
and also updating tracking information i
am pretty
sure that this did have a positive
effect on my appeal
i will get to that later but what i do
want to tell you guys is
when your facebook marketplace account
is locked or suspended
you cannot log into the marketplace and
update tracking numbers and also delete
your listings because you don't have
access to it but there is a neat little
trick where you can access your facebook
marketplace account even though it's
locked or suspended
i will leave a link to that video right
at the end of this video so stay tuned
for that
and when you do that when you'll use
that trick you'll be able to log into
your facebook marketplace account
update tracking numbers on all orders
that didn't get tracking numbers yet
and delete listings that weren't sold
because you won't be able to delete the
listings that were sold
do delete the listings that weren't sold
and then you can go ahead and try to
make the appeal again i'm going to get
to that in a minute
the next thing i did was i registered my
facebook account as a business account
then i tried contacting them by chat on
the facebook business account
because you cannot get facebook on chat
on a regular facebook account so i tried
that method too
so after trying all of these methods i
finally got an answer from facebook when
i clicked on that request review link
that i showed you in the beginning of
this video that's how everything started
so they got
back to me regarding that appeal and
they told me that they declined my
request to appeal for the account
so i was pretty sad when i saw that and
even after trying all of the attempts
that i just talked to you guys about
but the good news about that is a few
hours later tried logging into my
facebook marketplace account again
and i saw that same link again so after
they declined my request
the link showed up again where i can
request a review again
this time when i clicked on it it didn't
simply send my account details to
it actually let me write an appeal so
something happened here out of all of
those methods that i tried
something worked and it triggered
facebook to let me make the appeal on my
account again
so when i got the link it was the same
link in the same location when you try
to access the facebook marketplace
and once again this time when i clicked
on the review request link i was able to
make an appeal
and this is exactly what my va did in
that appeal session
let me show you guys the video i asked
to record the screen because i did want
to document this and it is a good idea
that we did
so here we are logging into the facebook
marketplace
then we get that you can buy or sell on
facebook request review
click on the link and this time it did
let me make a real appeal
so marketplace appeals please fill out
all of the fields so first we're going
to start with a name
copy the name paste it exactly as it is
last name in the last name field
middle name in the middle name field and
then
what is your issue so i'm going to fast
forward the typing
i'm going to get to the end of it okay
so the message went like this
i started to use the facebook
marketplace as a new opportunity to sell
online
after the first sales my marketplace
account got disabled
i can't access my marketplace account
anymore and i can just have an option to
appeal
i didn't break any rules and i always
made honest trades
if anything was done wrong on my side i
simply was not aware about it
i deleted all my listings from the
marketplace and i'm reading all of the
rules and policies presented on the
facebook marketplace
so that nothing will go wrong in the
future please restore my access to the
marketplace
i really believe in it best regards
first name last name
now what happened here was 18 minutes
on the clock what happened after
clicking that send button
i get a notification from facebook again
i counted the time it was 18 minutes
after clicking that submit button
i got this notification your access to
the marketplace
has been restored and here's the actual
reply thank you for contacting facebook
i'm sorry about the problem you had
using the marketplace i've reviewed your
account and i'm happy to let you know
that you can use
marketplace on facebook again you may
need to refresh your app or browser
close it reopen if you see the
marketplace
please let us know right away if you
have any other issues accessing the
marketplace if you have any questions
and comments so
boom there it is there you have it the
account was reinstated using all of the
steps that i told you
so let's take a quick glance at the
reinstated facebook account
so here is that facebook account on the
left side i'm gonna click on marketplace
and as you can see the account is open
and active
on the left side i'm gonna click on your
account and
here's my facebook marketplace account
once again reinstated
works again here are my active listings
as of now i need to start adding more
and more again it's finally that time
and i'm so happy that we got to this
and here on the left side i'm going to
click on your cell so you can see
that this account is working and selling
so
here we go we got a pending balance of
739
bank transfers are currently on hold
because i passed 599 dollars in sales
and i need to add tax information
this is something that i mentioned on
the full guide of how to dropship on the
facebook marketplace
so you need to provide ssn verification
and so forth it's no problem for
any us citizen and once again i want to
remind you guys
drop shipping on the facebook
marketplace is really easy and really
really
profitable now if you ask me the
question which one of those methods that
you tried worked
at this point i do not know to tell you
which one of them worked but after
trying those methods
that is exactly what happened on my
account i will keep testing this and i
will keep trying different things to see
what works better and what doesn't
but once again those are the exact steps
that i took
until i got this message and right now
my facebook marketplace account is open
again
i've already started selling and
everything is back to normal
so for those of you who thought it
wasn't possible you can definitely be
sure that it is
and the facebook marketplace
dropshipping i mean if you guys haven't
done it yet
i strongly recommend that you do it is
very
easy to sell there and make a high
profit margin
and even add semi-automation settings
for price monitoring stock monitoring
and so forth
so thank you for watching go ahead and
appeal your accounts using the
strategies that i showed you guys
more information coming up on everything
that has to do with the facebook
marketplace drop shipping
we got great features that our
developers are already working on so
stay tuned guys subscribe to our youtube
channel if you haven't done so yet
enable those notifications thank you for
watching and see you in the future
videos