what is up everyone this is mo gaming
here and today i am going to show you
how to get a full refund on your
playstation 4 and playstation 5 games in
2022
so let's get right into this so i've
made uh videos such as these in the past
and i wanted to kind of give an updated
version because hey item content changes
types change you know like their demand
change so i'm going to kind of show you
step by step on exactly what you can do
to get your money back from sony now
these could be games that you have
played these could be games that you
didn't even touch these could be like
all those different things and i'm going
to show you how to get it back um so be
sure to watch all the way to the end so
you can see all the different things
that you can do to essentially get your
money back so let's get right into it
now this the links all of them will be
in the description for you guys to kind
of click into and get what you need now
the first thing is you want to once you
click into this link you are going to
get to this page and you're going to see
over here something called a request
refund so this is new that sony has made
you basically press into this button and
something like this is going to pop up
i can do it again to kind of show you
but this is what you want to generally
do
for this specific video i guess so
they're going to ask you like are you
the owner of the account for the
playstation network that was charged you
want to say yes they're going to say
perfect can you tell me why you want
what you want why you want a refund it's
for a return a game or an add-on then
they're going to say give us more
information they asked three things i
changed my mind it's not working
properly and i believe it's something
else you want to go with the option of
either it's it's something else or it's
not working properly don't say you
change your mind that's usually not the
best way to kind of discuss or do it
the next thing is it's going to give you
a support id which is right here you
want to jot this down or just keep your
screen up and then you can do one of two
things you can either connect to the
chat which is right here which is going
to do another pop-up this is going to be
with the live human being or you can say
i want to call they'll give you a phone
number and you can talk to these folks
now this varies i i personally don't
like talking to people on the phone so i
just choose to do chat but from
experience and what other folks have
told me
calling is usually better because you
can kind of persuade the agent
on the phone like hey could you please
do it you know the game's not working
it's glitching it's this it's like
cyberpunk blah blah you can say all
these different words and tactics to
these folks which end up getting your
issue resolved and you getting your
money back for these games it doesn't
matter if you downloaded it and play the
game or not
usually talking to them and saying these
things like hey the game's just not
working on my console it's just giving
me these errors consistently i want my
money back no other game is doing this
to me and they will be able to assist
you and they can they'll just literally
remove the license from your from your
psn and then they'll just return you the
money back to your
payment method so yeah that's that's
basically it that's literally all you
got to do and again this this logic
follows for playstation 4 and 5 games it
doesn't matter which console it is you
could have bought it on the 4 and played
on the 5. that point is mute immune it
doesn't matter like they'll still fix it
or return i should say for you because
they're not going to fix it that's on
the developer to fix the game that's not
on sony right so yeah that's basically
all you guys have to do you talk to this
bot you get the support id you have the
full-blown i guess conversation with
them you let them know like exactly like
how it's being an issue most like i said
mostly derive with the don't say you got
bored just never say that just say
there's like legitimate issues with the
game and you can even find examples
online and share those with them and
then kind of just take it from there
and then yeah that's basically it um
yeah if you guys still have any comments
questions concerns and they're like kind
of giving you issues definitely let me
know in the comment section below i'm
more than happy to like help out i
always try to give more like ways to get
your money back so definitely let me
know in the comment section below again
more than happy to help you guys from
there uh if you guys are overall like
this video please smash that like button
it helps a lot and if you guys are new
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more coming out peace