in today's video we will cover how to
sell insurance over the phone now let's
get a few things clear number one there
are some products that you cannot sell
over the phone or should not sell over
the phone and there are some that you
can sell over the phone so let's
classify these products clearly first
products like travel insurance car
insurance which doesn't require a lot of
advice can be sold over the phone
however products like life insurance
retirement planning education planning
health insurance critical illness
insurance these are products where you
need to sit down with a proper financial
adviser and get the right product these
should not be sold over the phone now
products which can be sold over the
phone the first thing you need to do is
make sure you have covered why they
actually need to have it that's number
one
why do you need it second you need to
also ensure they understand what is the
benefit of buying that product versus
the cost that they're going to pay which
is the premium and the third is how do
they actually make a claim in the event
that is a loss because that's one of the
biggest grievous sins that a lot of
people have I have the insurance but it
doesn't payment so make sure you're very
clearly clarified what are the steps
that are required to be able to get a
claim now if you are buying any other
products which I like life insurance
which need proper advice don't do that
over the phone
advice has to be given face to face with
a real advisor spend some time with a
proper advisor to know exactly what
product you need because there's so many
out there and you want to make sure
you've got the right one
[Music]