sell

How to Sell Oriflame Products using Social Media

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hello everyone i'm super excited to be

here for those of us that are joining or

watching me for the first time my name

is faith campona and welcome to my

youtube channel now on this channel we

discuss everything reflame we talk about

earthlings products we review earthling

products we also talk about oregon

business and how you can you know

build a successful business with our

flame so tonight on today's training i'm

going to be talking about how you can

um sell

oil flame products using social media we

are going to be learning how you can use

social selling strategies to to um

help get customers and also keep your

customers in origin so um if you're

joining me live i like to know where

your journey from please

share in the comments where you're

joining from and if you're also watching

the replay i also like to hear from you

so we're going to get straight into it

and um but benefit of those of us who

are probably watching this video for the

first time and you're not sure what

origami is about i'm going to start this

training with a very short intro about

earthling

oil flame um

or flame sweden and what earthquake is

about so stay tuned and i'll see you

after the video

[Music]

right awesome awesome so welcome guys i

hope you guys um saw that brief video

that explains what earthquake is about i

see we already have some people live on

the show tonight please i'd like to give

you a shout out let me know in the

comments what um your name and where

you're watching from and

also your

friends to your team members to your

people that are interested in learning

about how to sell in oregon so if you

have been thinking about how to sell an

oil flame today we're going to learn how

you can create content how you can share

this content and how you can invite

customers to um

buy your products and also not just

buying ones but for how those customers

can actually become you know

long-lasting customers how they can

become loyal customers how they can keep

buying over and over and over again and

also give you referrals

so today we're going to be

looking at social selling right why why

social selling because today we live in

a world where we are social every single

day right um today we show up we share

our stories we share experiences we

recommend things that we like and we

build meaningful relationships on social

media do you agree because you know back

in the days we didn't have this

opportunity where we can

just share everything that's going on in

our lives before now if you wanted to

tell your

parents or your friend or your siblings

what's going on in your life you have to

write a letter you have to send a letter

by a post and you probably take months

or years or weeks before they get them

but we social media today like almost

instantly as something is happening to

you you're sharing that story you're

sharing that experience you know and

you're also talking about the things

that you like think that you're enjoying

and beyond that you're building a

meaningful relationship now today

social selling is even more relevant

than ever

uh why because people trust personal

opinions and recommendations more that

they do advertising and marketing so the

truth is that the reason why a lot of

people find it difficult to sell today

is because they are advertising and they

are marketing but they are not really

really sharing their personal opinion

their recommendation now this is why the

people who tend to sell a lot are people

who are like sharing their personal

opinion and

what they feel or what they think about

the particular product so if you're in

oriflame and maybe you have been

struggling with selling you have been

struggling with getting customers

immediately you are doing a lot of

advertising and marketing and you are

not sharing your personal thoughts and

opinions about the product so in today's

training we're going to be learning how

we can do that in a way that is fun in a

way that is exciting a way that is

engaging and i do hope that um by the

end of this training we are all going to

be expat

of selling okay let me quickly give a

shout out to everybody that's here

people cool i see you blow them thank

you for joining

um koya thank you so much i'm glad

you're here and cleo nice to meet you

thank you so much for joining don't

forget to share this video and invite

your friends to watch okay so in

oriflame uh we have very simple social

selling process it's very very very

simple a social selling process is

a three-fold you share to generate

interest you invite people to buy and

then you engage with your customers so

that you can um so they can keep coming

back and coming back and coming back and

coming back so i want you to type in the

comment our social selling process share

invite engage okay let me see that in

the comments share invite engage okay

why do you share you share to generate

interest okay a lot of people they just

post because they just want somebody to

buy and if that person doesn't buy

immediately if they they they'd be like

they feel like you know it is not

working and then they stop sharing

if you can relate with that say i

okay because i was speaking with

somebody today and personally like all

that she's been posting on her status

and people keep watching her status that

they don't buy so she stops posting why

because she thinks that if she shares on

her if she posts on her status people

are just supposed to bring out their atm

card or ask that account number and

transfer but that is not how it works

the purpose of the point of sharing um

what we're going to learn today on your

social media whether you're using your

whatsapp stories or you're

sending a dm to someone or whether

you're using your facebook or your

instagram the point of the purpose of

sharing

you know things about the product is not

really really to close the sale

immediately it should generate interest

it's to see people who

whose interests are picked and then from

the people who become interested you can

now invite them to buy and then when

they buy you now engage them so that

they can become long-term customers many

of them might even decide to sign up

with you to become distributors of the

product if they want to okay so

what should you share

what are you supposed to share you're

supposed to share relevant and authentic

stories and experiences now these

stories can be your personal story or it

can be the story of the customer can be

the story of

of someone else who used the product you

know of a team member

all you have to do is to keep sharing

those relevant and authentic stories and

in a week you're going to be sharing you

know how great or craft your story so

that they are relevant that they are

authentic now you also share product

recommendations and reviews um we

recommend a foundation you can recommend

a toothpaste i recommend a skincare

product you can share all of that on

your social media you can also share

reviews on these products from either

directly from your customers or you can

go to the website um all the products on

the website we've got reviews on them so

you can take the best

story and you can share that on your

social media you can also share beauty

tips and tutorials um something as

simple as how to apply mascara you'll be

surprised that a lot of people don't

know how to do that some people don't

even know how to you know actually apply

body cream some people don't know how to

spray perfume you know you can actually

create um or share these beauty tips and

simple tutorials like how to um use a

particular product how to use a skincare

set how to use a perfume how to how to

use how to how to how to use okay so

those popular questions that your

customers keep asking you those those

things can um become content that you

can share to generate interest on your

social media platform and then finally

you can share product news and offers

from the from the title so for example

when we have you know a discount offer

or an opportunity for people to sign up

to buy the products cheaper or if

there's an offer for you to buy

something and get something free those

are things that can keep the interest of

people and you can share on your social

media okay

i hope this is making sense for us i

hope we're following

right

okay so um where should you share all of

this you can share in person you can

share face to face when you are events

maybe you are in church you can share

your product story you can share your

impressions about product you can even

maybe you're at an event and you see

someone who has acne you know you can

share a story of someone oh i know to

only really struggled with this kind of

acne and she started using this

particular product and after a few

months she was able to have a clear and

beautiful skin and if you're okay i can

tell you more about this product and

show you how to get it so even when

you're at church when you're at an event

you're out in the market you go to the

gym you go to the shop like wherever as

even in the bus as you're out and about

you can actually see people

engage people and share relevant product

information or print um product

information or product stories or even

teach people how to do something you

know maybe somebody is using a lipstick

so do you know that this if

you line your lipstick this way or if

you apply your lipstick that way it will

tend to last longer when you do things

like this people tend to become more

interested in what you're saying so for

example i have a friend in church i've

been seeing her a lot and i noticed that

she has these eye bags and dark circles

and um i didn't really just

we didn't we're not so close so i

couldn't just allow it i had self

products or take my castle you know so i

called that after service one day and i

told that since i listened that you have

eye bags and dark circles um can't you

give you some tips on how to

and clear it and make it great way and

so like i have tried everything you know

in fact this one it came with birth i

was like okay no that's not really

correct i now give that information

about what causes eye bags and dark

circles and what she can do to clean i

taught her about how to do if

an eye massage and then i recommended

our eye cream that it will help to play

it and that was how this person

eventually became my customer you know

because

you know she got value from what i

shared and she enjoyed the tip that i

gave her and then the product

recommendation that i i gave gave to her

after a while she was able to gather

some money and she bought the eye cream

and guess what after a few months she

got great results using that eye cream

and to be my customers and then so you

know that's even at the face-to-face

event like that as you connect with

people you can begin to share some of

these things you know be looking at them

or looking at what might be difficult

and then you will lead with um some sort

of value some sort of story some sort of

teeth and that way you can you know pick

their interest you want to learn more

about what you what you offer now you

can also do the same thing online okay

using your facebook using your forums or

blogs using twitter whatsapp youtube

like i'm using today telegram instagram

snapchat and tiktok any social media

channel that you are on you can share

those things that we talked about on all

of these channels

okay and everything really really starts

with the story um i always tell people

that facts tell stories still many times

what people do when they advertise or

post stuff they're just postings these

facts this product can do this can do

that and do this this product is made of

this made up this is made of that but

the truth is that people really really

can't relate but people relate to a

story because stories engage stories

intrigue stories move people stories um

also motivate motivate people to take

action so um you want to learn how to

tell stories now for those of us who are

new well this is our flame parking is a

social selling company and we've been

doing this for about 50 years um

it's a company that started

in stockholm and right from the very

beginning we wanted to sell our products

using social selling models social

models basically means that people are

using the product and they are sharing

their experiences

about these products with their friends

family members you know contacts and all

of that and today after over this year

makes it 55 years working is the number

one european social selling youtube

company and for us um we are inspired by

nature our power by science the best

part is that it's a family-owned

functioning and this is why it has

access to the states of time and guess

what we have over three million brand

partners like you and i who are sharing

their product stories and who have been

doing this for 55 years guys that are

amazing okay

um so over 1.2 million european products

are sold every single day worldwide or

flame is present in over 60 countries

and every single day people are selling

that product so if you're here wondering

whether earthling products sell well the

rest are sure that i can tell you for a

fact that over 1.2 million products are

sold every day what does that tell you

it tells you that this product sell this

product work and over 3 million brand

partners are actually sharing and

recommending our product they're using

the products enjoying it and sharing

their experiences about this product

today oregon is the number one european

social selling beauty company so you're

partnered with the best and personally i

am so proud to be an airplane brand

partner if you're proud to be an ugly

brand partner please let me see that in

the comments and if you would like to be

warned of course just show that in the

comments and feel free to reach out as

well okay so beyond just selling the

products we also raise money for charity

from the product that we sell urban is

actually among the first companies to

create cosmetics that are made with

natural extract we use

um ingredients that are responsibly

sourced and we make sure that all our

products are safe to use and of the

highest quality um our products are

rigorously tested for safety and

performance and we've got over five

decades five and i have decades of

industry experience you know what that

means

it's crazy i mean that we're not playing

with you we're not testing you know what

we're doing and as a brand partner with

oriflame these are things that give you

confidence you know that when you

recommend an orifice an earthling

product you're not doing trial and error

you're very sure of the value that your

customers are going to get so you should

be proud about sharing it like you know

some people will not want to punish

their personal image and you know they

share something that it doesn't work and

then people are calling them fake the

truth is that with oriflame you have

nothing to worry about people are not

going to stone you on their social media

because you made them buy something that

happened them or hurt them or something

that doesn't work but because earthling

is a reputable brand you can be proud

about what you're doing um we've got

over 100 scientists who are at the

background making sure that they keep

giving us the best production removed

and also we have the

state-of-the-art research facilities

please i don't know about you but i

think we all need to put our hands

together for every place i've been

personally representing european for

over five years and honestly i will

continue representing european for as

long as i leave to be honest because

products are great we have everything

that you need from head to toe we've got

fragrances we've got shampoo we've got

skin care personal care products

everything you need from head to toe my

dear what's what is not

what's there not to love about oriflame

guys everything that anybody needs from

head to toe and that's why it's really

really profitable to um become a brand

partner with oracle because everybody is

your customer as a content creator or

somebody that is into business there is

so you can't even finish sharing all the

things in the catalog in one month that

is how amazing or reflect product is

inexhaustive and it just makes the whole

thing so much fun okay

right so let's move on to

creating and sharing products for you so

what are product stories product stories

are basically short and simple retelling

of your own um or your own your either

yours or somebody else's um experience

of the product and they are important

because people value opinions of other

people more than advertisement when you

post a screenshot of what a customer is

saying about a particular product you

will tend to get even better you know

engagement on that

compared to when you just say this is

what the product does so when you get

you know when you share you how you

personally feel your own personal

experience or you share somebody's

experience about the product people tend

to relate with that more they feel like

okay this is real people are actually

using this product so it's not like one

copy and paste information that somebody

said if you do but this is really what

people are experiencing so and people

are actually looking for recommendations

they want to know

who who have used this product and did

they work for that person before they

use it and this is why when people see

the product on you when you are your

first customer and you use the product

and you um you personally use the

product when people see you using it

they know that okay uh her skin is great

so if that's what she's using i want to

use it too when you use a fragrance and

you're you're you smell good people know

that this is what you're what you're

spraying they want they want it to when

you use the hair capillary and your hair

looks great people want what you are

using so this is why sharing um your

personal product storage all the product

stories of people that have used selling

products is actually the most powerful

tool when it comes to selling

okay and of course when are you going to

share this with them you can share this

like you said either impressing face to

face or using social media now when

you're creating your product story

remember to make it very short and sweet

i know that you won't talk about all the

amazing things about the product but try

and keep your product your your story

into like one minute or less and today

i'm so excited because right here now we

have tik tok we have instagram news we

have whatsapp stories that allows you to

create um very short content even

without talking okay and you can dance

around the product and then just put

bullet points of how you feel about the

product or you can express yourself in

30 seconds or 60 seconds and

in that in that short amount of time you

can portray um

you know the authenticity of the product

or your feelings about the product your

excitement

your passion about the product so when

sharing your story it's important to

focus on what the results mean to you

and how it makes you feel because the

truth is that people by feeling how do

you feel that your skin is is

after using the product um how do you

feel oh my god my skin feels so soft i'm

so happy you know that's what people

want to buy i was listening to training

on selling and someone said something

that's very proud of me says people buy

happiness so we're not really in the

business of selling skincare products

the business of selling fragrances we

are in the business of selling happiness

and joy so every time when you're

talking about how you feel about your

product when you're talking about the

experience you're having always talk

about how it makes you feel happy

excited

you know maybe you're feeling sad down

and out and then you spread this perfume

and you you feel like they are working

on cloud nine you know you need to

express that joy really what people are

buying another birthday they are buying

that feeling of the feeling they get uh

from using the product so when you're

talking about anything but even if

you're talking about the lipstick you

want to talk about how that lipstick

makes you feel it makes me feel

confident makes me feel bold makes me

feel you know great like i can think

about the world you know that's the kind

of thing you need to express about you

know the product so for example when you

use a skincare product and begin the

series of beyond my face is looking

smooth and all that how does that make

you feel makes me feel more confident it

makes me feel um it makes me feel like

he puts myself as team i don't have to

handle that tons of makeup i can wake up

and go you know and you know these are

the tricks that these are things that

people are really really looking for and

people are going to spend as much as

they can to get that feeling so this is

actually really really the secret or the

trick in you know to doing or creating

authentic and powerful stories that

really

come back finally be passionate show

emotion it is not just about the story

but how you tell it what does you know

see that i'm talking and

this perfume

i like it

it smells good

nah come on eh it's not that's going to

be like that like you have to show up

you have to be like oh my goodness can

you can you just check out the gold the

gold plated rim in fact using and

getting this perfume it will make me

feel like a million bucks like can you

imagine 24 karat gold like oh my god i

feel so great about myself and then when

you use it and you spray it

i feel like i'm in heaven you know that

is what people want to see people are

not going to buy this perfume because

the bottle is great at all they're going

to buy because you're showing so much

passion like you're making you feel like

man see anybody that if if they don't

have this perfume they're not going to

get that experience that you're having

so it is not just about your story about

how you show it and how you tell okay

now when you are telling a story again

remember that this story has to be

authentic so you have to make sure that

you

you don't exaggerate your experience

talk about really really how you feel

about it don't don't hype it just review

exactly how you feel about it is what

you say never refer to medical

conditions because our products are

cosmetic products so don't talk about

diseases or illness don't say our

product with your cancer our product

will give you

one thing one thing no no no no please

don't do that don't make claims and

promises that are not true or misleading

it's possible that you might have these

experiences while using the product and

one of that's one of the things i love

about it for we um

and i promise i never deliver take for

example attend that care pump you don't

see anything that can burn moisturizes

your your hands your lips your nails

whatever did not tell us

cure like a a burn you know but these

are the things that we come to

experience while using the product but

when you are even talking about your

experience it is important not to make

all of those glucose claims so that

people don't think it's a drug okay

because our products are cosmetic

products and then uh don't share a list

of features that would overwhelm people

with technical information like talking

about the big big chemical compounds in

the products and why this does that or

this does that it's nice for you to know

but it's not very important for you to

share intent of your story because many

times those things make your story

longer okay so when you are creating

your product story

one of the things that you really need

to think about

one of the things that you need to think

about is you know what concerns did you

have before you started using the

product how did you learn about the

product um what products did you start

using and what was the result and what

those results made for you it can be as

simple as the experience with the

foundation your experience with the

toothpaste and you know the beautiful

thing every every um

every new

every new class blog or any um catalog

that we have gives you an opportunity to

create new products to read so for

example we launched this new foundation

how many of us have tried it i have

tried that foundation and i'm already

getting customers because i did a video

showing how i compared it with the last

one and how it feels and what i like

about it so that's really what makes

perfect amazing because

every three months you have new product

stories you have new product experiences

for example we have this new perfume

have you gotten it have you tried it

have you talked about the feeling and

the experience that that perfume gives

you so you know

so every time

you have an experience with a new

product you can always create a story

out of it um every time you buy a new

urban product for yourself every time

you win a new product and you try it out

maybe something you haven't used before

you can actually um create a story out

of it i hope this is making sense for us

are we still here are we getting value

let me know in the comments if you are

let me know in the comments if you're

getting value okay so um

there are several ways of you know

sharing your your stories we just talked

about doing short videos you know you

can also do um you can also create

before and after pictures showing the

effect of this product on you and you

can do it for skincare for example maybe

um your before before or what your skin

used to look like before you started

using the product and then maybe a month

after two months after three months

after the progress that you're getting

on the skincare or even almost instantly

like you this is how your face works

before you even apply the skincare

routine and then just imagine after

applying it people can tell the glow

from you know uh from the from the first

view so you can actually do it before

and after picture that represents that

and um the tips

there are several things that you need

to make sure that you put into

concentration always take your different

after picture with a

clean background make sure that your

background is clean and make sure that

there are no distractions just because

you want to show people the progress

that you have experienced make sure that

you

um explain when it comes to skincare or

even makeup you know doing before and

after for makeup like you want to sleep

you want to go to church in the morning

you can do a picture of your face before

and then after doing your makeup you can

take a picture after people to see the

transformation that you know you have

gotten just by using the makeup product

make sure that your camera is good um

it's focused and the lighting is even so

as a great tip always make sure that you

clean your the lens of your camera your

phone camera whether you're using the

back camera or the front camera always

make sure that you clean it with her

with a soft cloth before taking the

picture um you can put up a stand or you

can have someone take the picture for

you best for you to have like a phone

stand or a phone holder that can that

you can use and set up a timer and you

can take a picture of yourself in a way

that does not shake your glory um and

then concentrate on the area that the

product is intended for the products

of your face concentrate on your face if

your product is intended or your

hairline concentrate on your hair like

the product depending on your hand

on your hand so whatever you want to do

and make sure that you're focused on

that part and shooting that you can even

do before and after pictures every day

there are so many products you can do

before you just loosen your hair right

and you want to down wash it you can do

a picture of what your hair looks like

after losing it and then

you know after washing with the shampoo

what does your hair look like or how

does your hair feel you can actually do

that so it's not just only skincare

products that you can do you find after

picture um breathe now make sure that

when you're doing define after picture

make sure that you use the same

background okay keep it real don't put

too much filters don't do

the what we want to see is

the exact way you took the before

picture that's the exact way you should

take the after picture don't enhance it

use the same lighting let it be as real

as possible because you want to if the

product really works it should that

issue show and then that's really what

people are going to buy okay so this is

also this is an example

um of using a mascara took a picture of

my eyes before using the mascara and

eyeliner and then after using the

mascara and eyeliner this is what it

looks like so these are things that you

can do like almost every day that you

can get content so these are things that

you can begin to share on your social

a media

good post around them it doesn't have to

be an episode you know you can be very

simple things you can great you can get

very really lovely pictures these are

the ones that you take yourself

or you can find from instagram you know

there are lots and lots of working

products on instagram you can just check

the catalog check the name of the pack

of the products that i look if i don't

go on instagram and search for that

product you'll be able to see lots and

lots and of really lovely pictures that

you can use and share about you know

your experience and ask a question you

can even do a call you can you can share

your story your feelings anything that

you emotion um

about the the products okay make sure

that the products actually are

captivating yeah they are beautiful they

have good light and if you don't see

this picture they don't have a lot of um

writing around it make it simple make it

classy and make it sweet now

of course don't use too many words

use captions that get your point across

in between 40 to 70 characters one of

the things that i learned about um

attraction marketing is you know

just talk about how the products feel

and then sometimes leave it blank don't

even tell people

come and buy it or would you come and

buy it or come and get it ask me how

sometimes when you talk about how you

people will be asking you how to get it

even though even without you asking how

you know

just share your feeling your experience

just share how it makes you feel and

then live i love it all of this is what

now builds interest in people that they

will not want to learn more oh we posted

this

what does it happen how can i get it

that shows that your posts are

converting or many times what we do is

that we just post a lot of pictures and

we we are asking people come and buy bye

bye don't enjoy

and that's why people don't respond to

the post but when you create really good

social media posts where you are you are

showing your own like you using the

product or show your product in action

you know you tend to get better

engagement on your post you tend to

create

more interest in what you are saying

okay make sure that your post is not

always promotional talk about your life

okay look about your life so this is an

example

okay from this post you guys can know

the one that is from nigeria right

you are not the one that is from nigeria

right

okay so can you see the difference

between um a good post and a market

seller you are not a market seller okay

you are a social selling expert a brand

inventor so you don't have to tackle all

the product that that is in your house

and this place that everybody will come

and um

pick like bend down select like for

example maybe you just receive your

order and then you're not posting all

the products you empty your delivery bag

and you're

you should come and pick you won't be

like come on this is not this is not the

bandana select okay you can actually

create

really nice content with the product you

can

capture it better even if you want to

talk about all the products there's a

way you can even display them in such a

way that is better and people can it's

attractive okay

all right so

let's let's talk about this one which

post is better so this lady you

somebody's talking about how she's using

love nature

and how she feels about it so it says

i've been using this lovely just moving

my past month and i complete and and my

complexion has been improved comment

below for example and she's holding the

picture of

the product that she's using that has

given her that result compared to

this other person who says they have

been using the products and that and

then they see great results their skin

is hydrated and at all times they love

what they are seeing in the mirror but

we cannot see it they are just showing

us the picture so which of the which of

these posts do you think will combat

better

which of these you think you can get

better of course the one with you

holding your product now if you go

online you will actually see it follow a

lot of this brand influencer so that you

learn how to take better pictures you

don't need a yes your phone camera you

know you might need um a better phone

but even with whatever you have right

now

uh if you notice some of the pictures

that i've been showing you will see how

they use the plain background

a plain background just look for a good

spot in your house where you don't have

toilets hanging at the background or you

know not distracting playing please

playing but please tap it to be coming

playing background that's not look for

someone in your house that is killing uh

preferably somewhere that's just facing

that natural lighting window okay and

then make that spot your studio you want

to take a picture of yourself putting a

perfume hold here and hold it and snap

it's not like true and then you know

that you have content so imagine

if you have great photos of all the

products that you have in your house

right now like this is my ascendant and

so imagine i'm holding this sensor like

this and then i do a picture

you know i have a plain background

behind me you know so all the even when

your customers order before you dispatch

your customer your the order of your

customer you can actually take great

books pictures with each of them and you

can talk about it you can write very

short post you know you see how many i'm

holding my phone and then i just take a

picture i can just even with this talk

about how i feel confident as a woman

how it actually makes you feel and

people who don't come and be asking

which person is that i like to how can i

get it you know why because they see

that that's what you're using and that's

what's giving you that feeling so as a

team

some people will be like oh but i don't

have all this product as your customers

order you know before you dispatch the

orders you don't have to open it you can

actually

you can actually um

take good pictures with each product and

then talk about you can go even online

and talk about

maybe this customer is doing a a

replacement or that maybe because my

best

again after the first one finished you

know you can do a post talking about oh

my customer love this particular product

and i'm replacing it for her this is why

she likes it and i'm super excited that

she's getting it for the first time

second and third time the fifth time

whatever like just you taking a picture

of it or even taking a picture of the

product in the packaging bag that you

are delivering it and talking about it

that is great content is better than

some you know some of the things that

we're already pushing those kind of

things that create more um

more interest in the product okay

all right so as a rule you want to talk

about eighty percent um lifestyle

and twenty percent um content produced

by orifice what does this mean i mean

that lifestyle content is you using the

product in action

how how and basically the earthworm has

product that fits into your life from

morning to night you wake up in the

morning and you're brushing your teeth

you can do a post a creative content

around you brushing your teeth and how

this when you can i will remember

whether you brushed your teeth yesterday

because your this toothpaste makes your

breath fresh for monday 24 hours

you're holding your toothpaste i am

remembering i remember when i used to

visit the dentist every six months now i

don't even have to go because i'm no

longer about to bleeding gum and

whatever or you can be eating bone and

you take a picture of the bone and say

ah i remember when i could not crack in

bone like this because i feel like all

my teeth will fall off but now using my

octopus she paid my teeth are stronger i

can crack the bone as i like you know

things you're talking about the product

but you're talking about it around your

life

okay

you you can also talk about beauty tips

and tutorials maybe you're doing your

makeup you're going to work home you're

just doing this makeup just on a camera

and just do as

makeup turn on your camera and record

yourself

that's this content people are seeing

you seen the product on you okay you

don't want to do all the food makeup you

can do a simple tutorial this is here

this is how to blend foundation the

right way this is how to draw your brow

this is how to use mascara you know

these are lifestyle content that are

still around

the product you are talking about maybe

how to how to um

apply the hair oil how to give yourself

a facial massage how to use hand cream

music wouldn't you know how to apply and

cream you can use while applying the

anchoring that's worked on your camera

and then don't do a very short video on

30 seconds or 60 seconds video oh this

is actually the right way to apply hand

cream or you can even do

you know dancing and then you'll now be

writing

how you feel or what this hand cream

helps you to to do it grows my nails it

makes my nails softer he does this does

that it does that

in that video can you guys see how like

every single day you can be creating

content around the product

like as it blends with your life okay so

your own product stories you'll be fine

after like i said earlier you are

dreaming for before you

make up your picture the picture of your

face of

how your face is looking before you take

the picture and then after you have

finished the makeup how your face is

looking you know when you also go for a

reflex

like you know we're doing a lot of

beauty parties around town you take

pictures and create content in all of

these events and these are things that

you share so more of the things that you

share around earthly products should be

your lifestyle experiences your

day-to-day experiences with these

products and then twenty percent will

not be about you know what correctly is

posting like we'll come and join or

flame and get them at 10

off or you know stuff like that because

it's when people see that this airplane

business or earthly product you're using

it every day in your life when you now

say come on people are like please i

want to i want it i want it you know um

you can talk about maybe there's a new

product

you want to talk about the benefit of

that new product you know

infographics you know you can get

content from beauty eddies you know

those are like content that are produced

by earthlings so not so much about the

content produced by everything but more

about the ones that we are um showing in

terms of portraying our lifestyle but

unfortunately what a lot of people do

today is they are hiding behind the

scene and they are always looking for

what other people are posting and they

are not talking about their lifestyle

they're not showing their own experience

with the product they're always looking

for somebody to give you what can i put

on my status but you're not creating

your own content and this is why it

seems like selling is more difficult for

you and then these other people you see

them they're always telling us like

almost every day they are closing is

still why because they are sharing their

own personal content um as they are

using their products

okay how this is making sense for us so

other things to share is social media

library um on the app on the earthling

app you can actually access really great

high quality pictures on all the

products and even on the website like

when you go and click on a particular

product as you notice that there are

several pictures

let me see if i can

let me see if i can share my screen

have you noticed that there are several

there are several pictures that are

let me see if i can share my screen just

to give you

um an idea

okay

i'm going to share my laptop

i'm going to share this is this is the

european website yeah

and um

i want to share i want to show you this

particular product

so you can actually get other pictures

to post so this is the founding new

foundation

now many people think that the only

picture that is available on the website

is just that first one but if you slide

if you slide across the photo you can

see other nicer um

picture content of that particular

product sometimes people come and say

how do i get pictures of a particular

product you post

how do i get pictures of the product of

course sorry the internet's a bit slow

once it comes up i'll be able to show

you that so you can actually get you

know and multiple pictures of a

particular product that you can share

[Music]

okay come on come on come on i hope you

guys are getting value so while we're

waiting for that to come up are there

any questions

are you um

what have you learned so far

what what were you doing before that

you're going to start doing better now

come on

okay so looks like my internet is really

slow so i might just if this doesn't

come out in the next

two seconds i think everybody gets the

gist so you can go check all the

products that you

that are on on on the website then go

check the products that are on the

website and you will be able to see

multiple

pictures of that product that you can

you can share you can share product

samples you can share product reviews so

even on the i think we really really

need to once it comes up i'll be able to

use that as an example i'll share my

screen again once it comes up so you can

share product reviews so on every

product on the website you would have

you would see reviews on products some

people would be like what um

what what you know we talked about

sharing stories and they're like oh

anybody

an experience or a

testimonial on a particular product

instead of coming to ask on the group

you can actually get access to that on

the website because european always

sends out um a prompt to anybody who

buys the product to share their feeling

about the product what they think about

it so on every product on almost every

product you can actually see reviews

there's some that i've reviewed

1000 reviews hundreds of reviews and you

can go through it of course they are

going to be good bad and ugly so of

course you want to share the good

reviews um and then find out if for

example you are new you also want to

find out why do people have bad

experience with the particular product

that um experience that bad experience

with the particular product maybe as a

result of them not using the product the

right way not understanding how to use

it so you can even use that to create a

content you know you can even use

somebody's bad experience to create a

content so i remember one time someone

came and said

that she's having reactions she's having

a reaction in her eyes after using the

eye cream and we're like

really you're not supposed to have any

reaction using earthling product because

polar products have been

dermatologically tested and they are

safe so if you're using

having reactions using that product can

you tell me

i have to ask can you tell me how you

are using the product

and then this person says oh you know

that it's the nozzle so she is actually

putting the eye cream inside that eyes

eye dropped

oh my goodness

i was i was screaming i was like what

that is not how to use an eye cream so i

have to do a video showing that how to

use the eye cream so you can actually do

that you can actually do a video on how

to use eye cream somebody was scrubbing

their

sugar scrub we're using sugar scrub as

cream

that's the person that i sold you to

them told us that they have to after you

have taken your mother and you now rock

you should have scrubbed by your body

and then you will go

walk out of your house you'll be

surprised i saw should i scrub to a

customer the other day and i thought she

would know how to use sugar scrub so i

didn't tell her how to use that she came

back to me one week later

how do i use it so something that that

you think is as simple as

body scrub everybody should know how to

use it right people don't know so you

have to create content

around how to use this product in 30

seconds in one minute and that's how

you'll be getting a lot of things that

you're sharing on social media that will

be picking a lot of people's interest

and getting them to learn more um about

the product okay i hope that this has

been very very useful for us i wanted

this training to be on that

under one hour but um yeah so we can

share things from working and apps like

our makeup wizard you know you can

actually try out this new foundation or

dipstick and i post several pictures of

you trying out these different shades

and you can share how you look with the

different shades on your social media

and you will share the name for

customers to try it out themselves and

then keep the one they like so all of

them handle these fun apps we also have

our skin expert app you can use to do

the same thing

okay so of course we talked about

sharing our catalog catalog is the

number one selling tool in earthling so

why yes it's great to share your

personal experience it's also great to

share the catalog you share catalogue

with your friends and your potential

customers you leave your catalogs and

the physical copies at convenient places

you know what you always do at your

office reception instead of customers

looking at boring magazines they can

actually look at the catalog and then

they can pick something from the or find

out how they can get it you can share

the catalog um at your the hospital

reception everywhere you go where you

know that people sit out um you have an

uncle that has an office you have a an

auntie that has a shop you can actually

drop copies of your catalog your saloon

you know all the places you know people

actually sit down and they spend a

little bit of time you can actually

share your catalogs at those places you

can even post a new a party when a new

catalog is released you can follow your

neighbor and don't do one small get

together outside your house and say hey

we just want a new product i'd like you

to try it out you know bring up all your

products that you have put it in front

of your compound let everybody come down

and try it and then they get to check

out your product these are ways for you

to also

get people to see

the catalog you know they are fun and

exciting ways you can also share a

digital catalog the the link to the

catalog you can you can ship but

club.link you can share the entire

catalog with your friends and potential

customers on whatsapp instagram and

facebook and guys remember that you

should never share the custom randomly

on social media you should never spam

but you should create content that adds

value can you see this is organized and

you don't spam don't drop down send 300

people link they will block you

you and even

ban you

delete your account for life you can't

use social media okay so don't do that

so it's always important that you invite

people you ask for people's permission

to share as much as you're excited about

the product i'm also excited about the

catalog it's important to always ask for

permission and we're going to look at

some of the ways that you can ask people

before you share okay so you ask for

permission you can add 100 people for

permission and if 5 or 10 out of the

hundred people say okay then you can now

send them the link um of the catalog or

if they are closed by sending a physical

copy i hope that point is very very

clear for us

i hope that point is very clear for us

never spam people don't just post the

link always ask you for permission you

can send a broadcast if you have send a

broadcast message send a broadcast

message to 100 people and that broadcast

message is basically

asking them for permission to share

don't share the link

another that's the mistake that a lot of

people

that's that's that's mistake a lot of

new people

make you know they we give them a script

and they add the link and they just

blast everybody and say i shared it

everybody my contact nobody have

responded

you know and then when you see it you

just realize that people just did

something that was wrong so for you to

actually get better responses with

sharing the cash flow you remember

you're picking people's interest and the

way to pick people's interest is to ask

them if it's okay for you to share so

these are some of the tips for sharing

make sure that you are sharing your

product stories with at least three new

people every day whether on social media

or face to face but then thank god for

social media like our facebook stories

instagram stories what's that stories

because you know you can actually share

if you're 30 seconds or one minute

videos

or be fun after post it on your status

and then when people check out your

status you know you can see the people

who have viewed your status you can

actually message three to five people

that have viewed your status and you

know basically just

thank them for viewing and ask them how

they you know what they like best about

is when you start a conversation with

them that might now lead to them getting

to check out more products or check out

your catalog now always try out and

adapt and improve your stories keep

trying new things and you know when you

find something that works keep doing

that over and over again then share new

posts regularly okay and we have to be

consistent don't share on one day and

then the next time somebody is saying

is five weeks later you are wondering

for what's in that how you are doing

some people keep asking somebody ah you

should do this business people should

not be confused they should know that

this is what you are doing you can share

one person in the morning one person you

have to know one person even things

around your lifestyle and a little bit

around what the company is sharing and

make also listen to comments and the

feedback that you get you know if

someone says

every time every time

you're always posting take that as a

youtuber and say okay like i'm boring my

people with too much content or product

add something to spice it up you know

actual product reviews for

your from your customers or your clients

or even from the website and i use

photos and videos remember we talked

about sharing your passion show emotion

because it's not just what you say but

it's how you say be yourself you don't

have to speak if it's your back if you

realize that a lot of the people on your

on your

they speak you about what they

understand

when you start creating content in yoga

like why not just start creating

something to you about create content in

ebook create content in your language if

you speak french create content in

french if you speak pidgin english

create content in teaching english i

tried it this pdp linguistic one time

and then honestly everybody on my status

just

laughing because i couldn't even

complete the 30 second video i switched

from eating english to quaint english

[Laughter]

you know so it was really funny but

people really got the gist right so if

you know that it's quincy english you

can speak speak the queen's english and

share your catalogue and share your

content if you know you cannot speak

queen's english whatever it is that you

can

keep do it but but do it um with your

understanding of the audience that you

have i bet you guys today if everybody

does

a product

post in that in their dialect or in in a

common language like in pidgin i bet

that you would have a better view and a

better engagement that you have been

getting um for a long time so i think

that's going to be our task for today

okay so we're all going to do um

we're all going to do a we're all going

to create one video content a product

review we're going to talk about our

favorite products do a product story

we're going to do a product story in our

dialect how many how many of us are

going to take up that challenge

any product that you have let's talk

about

how that product makes you feel share

your story around it share your passion

around it in your dialect how many of us

are going to take that challenge i

really really look forward to seeing

that

even if it is speech in english you know

do it just saying your dialect

okay or doing your local language

and then share your status

how many of us are going to take that

challenge

okay so

now that we have learned how to generate

interest in our product we're now going

to talk about how to invite customers to

buy remember our social selling process

is very simple you share

you share content that will be talking

about really what kind of things to

to generate insurance now when people

are not interested you now invite them

to buy you don't just study at home and

buy

invite them after they have become

interested and we have a very simple um

strategy of inviting people you don't

just

send out 300 sms or

whatsapp message to people and tell them

by now okay

that's not cool for you to invite people

to buy they have to we have a strategy

that's called one and one basically

stands for um

offer a warm personalized welcome um

um for example maybe the new contact

that you have you went downstream

prospecting and then you've got this

person's number you know you don't just

message the person and say this is our

castle look at it and anything you like

bye

that's why you will never get a sale but

so you have to be warm in in having

conversation in inviting people to buy

your product inviting you to check out

your catalog you better be able to try

out the product you have to be warm

please tell me i'll put that in the

comment warm

warm warm okay so first and foremost

open up with a greeting okay i was so

nice to connect with you thank you so

much i'm super excited you know

then you just talk about what you do i'm

so excited to share about our amazing

products with you but talk to me about

your lifestyle what do you like best you

know um what kind of products do you

like what's your favorite product you

know somebody somebody you might think

someone the privacy product is the

perfume but you'll be surprised that guy

just wants some a beard oil you know

something to make his beard grow or

maybe something to make his hand softer

and you are thinking because the guy

needs to get the perfume so what you

need to actually ask questions and

engage people so that you get to know

their needs so that i know sometimes

when you share the catalog it's a lot of

product and sometimes uh catalog starts

with maybe the new products for example

this new catalog is starting with

foundation and you share this status to

a guy and the guy is like oh this is for

women there's nothing there for me

that's the guy you know they already

ruled out that customer or somebody is

opening the camera that they are seeing

our novice says that i'm very expensive

yeah all the products in this type of

they're expensive they don't know that

they have products for five thousand

people they don't know that we have

products or even two thousand error so

just before sharing or blasting

everybody your catwalk is important to

engage and know what people want okay

fine and can know what people want

basically by talking to them finding out

what they are looking for what they

would like to improve about their skin

what's their beauty concern i think

somebody wants to fix her pimples but

maybe it's dandruff that is her problem

you know so but when you engage people

when you engage at least five people who

watch your status every day you know and

i'll just use this one strategy to talk

about how to engage with your status so

you can um look at the people who have

watched your stickers maybe you have 30

views okay or you have hundreds you just

speak like five and reach out to them

and say hi maka thank you so much i

noticed i checked out my status and i

just want to appreciate you this means a

lot thank you for supporting my business

they're always watching my content um so

what did you like best about what you

saw

okay very very nice now say okay can you

you know tell me what your beauty needs

uh what would you like to improve about

yourself or what do you have any

questions at all that i can answer you

know if you have been looking at a lot

of content people know that you're a

resource person you're resourceful you

are very valuable you know a lot about

beauty and skin care and makeup and

fragrances so if they have questions

they will naturally want to ask you that

question because you have been putting

out great content they've been watching

your content and they've been seeing

what you do so after asking the question

and then build on their response if

somebody says oh they're not looking for

anything right now you just tell them

okay that's fine i really appreciate but

please keep watching keep looking at my

status and if you find anything that you

love don't hesitate to let me know so i

can get it for you or you know show you

or give you more information about it

that conversation ends so it's not

everybody i am going to talk to that

might have a name but if you talk to

five or if you talk to 10 consider that

you might have one or two people would

actually have a need that your product

can solve and then that's where you will

not respond

by sharing

either a story or recommending a product

that will meet their needs so for

example someone says oh i've actually

been battling with this rash somewhere

in my laps and honestly i have used

everything they cannot say oh wow i'm so

sorry to hear then maybe you remember

somebody's testimonial actually know

someone who used this technique

and um

she said she was able to get great

results if for example you saw that

testimonial on the website you can

actually go and do a screenshot and then

share that with the customer and then

the customer will be like wow are you

sure so this really worth and then yes

you say oh i'll actually like to

recommend this and this for you you know

you can see how from them being your

status you have gotten to know them

better and you find their needs and then

you're not responding with a product

recommendation for them now then you can

now make a sale and then make um a

closer and and close the sale and then

make a relationship you will close the

sale by you know if they are okay with

the recommendation that you have that

you have given them many of them without

you who ask for the price so you just go

and then the way i like to give

customers price or whatever i'm

recommending for them if i don't you

know when you don't log into your

account you you will see the product at

the catalog price so i will just go and

add the things i'm recommending for them

in the cart and then i'll send them a

screenshot i'll say this is the these

are the items i'm recommending for you

and this is the total how soon would you

like to get it

i'll say that again

because many people don't know how to

close a sale

you know

a lot of people don't know how to close

the sale

you may have given a customer the

recommendation and then you're

announcing that because i'll tell you

okay i'll get back to you i am waiting

i'm waiting

i'm waiting i mean i will do that

spongebob everything

four hours later

four days later

four years later and everybody know yeah

it's collected you have died

because you're sitting down and waiting

for your customer to get back to you

that does not have to close the sale the

way to close the sale is after you have

made the recommendation you send them a

screenshot train them this is all the

items that are recommended for you and

because of how you start the

conversation that's silly that would

have done so when you send it to them

the next question you should ask is how

soon

um would you like to order

how soon would you like to get this and

then the person said oh okay i'll get it

next week i'll get to the month and i'll

get it next month or i'll let you know

sometimes i'll tell you i'll let you

know when i need it and that's fine they

are you just met them in the news and

then you start this conversation with

them because you started the

conversation they didn't reach out

saying i want to buy this remember you

started the conversation so when you not

ask them how soon they would like to get

they will give you a specific date then

once once that happens you notice that

you can follow up on the day or a day

before they say they need it okay then

that doesn't end you can invite them to

join your online community so this can

be them following you on instagram them

and following your your facebook page if

you have a telegram channel where you

always post stuff about your product you

can invite them to join your

it's whatever online community that you

have created

where you are always sharing more

content and more product once you want

to get them there so they'll be watching

you and seeing more content that are

added then you can even take it a step

further by attending a video tutorial on

how to use the product that they have

requested for you know that would keep

them you know

more present about

you know buying that particular product

for you and then

once they're closed the sale and you

have other than deliver them not have to

keep in touch so let's quickly talk

about how to handle objection

for example you are trying to have a

conversation with someone and you want

to share with them the customer i think

i don't have time how do you respond to

oh i fully understand i'll leave the

catalog for you to go through where you

have a spare moment and then what would

be a convenient time for me to come back

and collect it this is where you are

dropping it off physically but if it's

online and somebody says oh i don't have

time to say oh no problem i really i

understand um i will just send you the

link then you can go through at your

convenience

when can i check back with you to see

whether i have gone through it you know

can't tell you okay don't worry by the

by the end of the week for example

you're messaging somebody on your monday

and they ask

they might not really have that time to

check but maybe over the weekend is when

they will be free so allow them to give

me time okay maybe someone says oh

products

so let them know i fully understand

but please just go through our castle we

have really amazing offers and

you know there are some great savings or

great discounts that you can get for

setting products so for example like

when we just had this buy they get once

we know you can actually transfer all of

those amazing and discounts or offers to

your customers that say oh we have have

a promo going on and if you're able to

buy this amount of product i could

actually give you a gift or you can even

people who are saying who have money

from claims now one of when someone says

i i already buy from somewhere else or i

already use another brand you know you

say

okay she does not usually produce so let

me give her no you say oh that's great

it's just like a trusted and similar

product let me take a moment to please

look through our new catalogue and let

me know what you think

okay so they might think that they are

buying toothpaste from a particular

place but we have shampoo so it's when

they now go to the castle they realize

that we have other things they might we

pink hair from you know somebody on

instagram but they have all sorts of

black black spots for me with skin care

and they now realize that oh you have

something that forest is that spot and

then they can buy that from you but they

can buy a foundation that will cover the

black spots for them you know so

somebody that's going to do snow white

and now the person does not have

foundation that will match her current

snow white population and now we have

foundation that will cover the snow

white it should continue their snow

white and then you set them foundation

you know so there is always something

for everybody in oriflame and this is

really really why i love origami because

honestly everybody is your customer okay

i hope you guys are having fun and just

making sense for us they're almost done

almost done okay so inviting people to

buy using oil clean catalog um you can

do it but make sure that you study the

key offers in every catalog every

quarter every three months like right

now we have newcastle we want to look at

the new products that we have what's

super cool about our new products we'll

make them special note them at the back

of your hand if you can't buy them okay

you don't have to buy everything that is

buy one or two of these new products and

then share your creative product story

around you share your experience we

already talked about that then about

skincare every quarter every month you

should be actually selling and

recommending at least one skincare set

to learn more about that skincare set

what is it you know i don't know how

many of us have noticed that at every

new catalog organ always presents you

know the skin care

the love it set in a different way

i'm going to first notice that

before now

they they didn't for example like this

current path flow

they didn't really specify

that these parents keep investigation

imperfection but if you go and check

you will see that there are more content

there's more information on

each of the novade sets and what it like

each novatin has like a full like two

page spread

one page has

explanation on the concern that that

particular set fixes okay if you're

going to read it you'll be able to see

more information on what this time

restore does if you check the old

catalog you realize that it's not the

same thing so don't think oh you already

know everything about the ultimately so

then you just keep the page on the

catalogue but always always going to be

study the catalogue

study the catalog make sure that you

extract skincare because you need to

become an expert in thinking so that you

know what to reply for people and then

you can even begin with what you are

learning you can create more content

around those things that will help you

to sell more skincare and then focus

also on products that have high

a high profitability like i perfumed how

many of us noticed that you can make

between

i don't know

three to

seven thousand there are selling

perfumes like nice

3 to 7k selling perfume so you need to

focus on those perfumes learn about them

you know

what what is so cool about this program

go to the website check the reviews of

perfume if if they are new perfume then

they are just new to nigeria market they

may not be new in uk they may not be new

in um

indonesia go to all these other

countries their website and check out

that what are customers saying about it

and then you try it out if you can and

then what are your own personal

experiences and try and promote more of

those products that have high

profitability because you would of

course make higher bps and make more

profit selling there that way you keep

selling things like roll-on and

toothpaste they are great but trust me

you for one perfume

is like terrible

so in one particular order you would

have gotten

and sales and profit that would require

you talking to 10 people on other

products that you can know that there

are low price points so these are smart

it's very smart way of building your

business and then once you have this

understanding you begin to create

content around things like this i begin

to recommend them and that's how you

start to get customers

okay

all right so let's look at

what do you say when you are dropping

off your catalogue now remember i said

earlier that you don't just share your

catalog beginning

you ask for permission okay so what can

you say you can message people and

and um of course you start with warm

uh hi how are you doing how's family

happy new year happy new month happy new

week you know whatever and then when you

respond you can answer them oh i just

got this new castle for more flame and i

would really love to share it with you

you know um you can see what highlighted

interesting offers and news i believe

you would enjoy

if you have any questions or you want to

place that order please do not hesitate

to contact me

if it's a physical category you can tell

them where to find your number of course

if it's online just starting to message

you

what's up and i'm really interested in

hearing your opinion i really like to

know what you think about this product

oh we just learned this really nice

perfume for for him and her and it's

absolutely beautiful it smells divine i

have used it and i think it's great for

sophisticated men or some skated women

like you i really want you to i really

want to know what you think about it

okay please check it out you can send

them the image specifically for that

perfume i recommend it or you can send a

link to the catalog for them to check

out everything else if it's the

foundation oh we just want some amazing

foundation and it's great i know that

you're always complaining about

you having oily skin and never finding a

foundation that sits well guess what you

just wanted some amazing foundation wow

would absolutely love it i like to check

out the catalog learn more about it and

then let me know what you think i would

really love to let your opinion about it

and then your opinion is fine even if

they say oh i've used it before i didn't

know oh i can understand how you feel

and this is where everything actually

went and they actually improved on it i

would really like for you to try it out

and let me know

then you cannot tell them i'll get back

to you in two to three days to find out

what you think i think this is where a

lot of us make mistake a lot of

congratulations will share the catalog i

am waiting for the customer to get back

to you

you actually get back to them because

they are busy okay they probably

forgotten about you

so you have to always remind them that

you are going to come and check back two

to three days so if you share the

catalogue with someone last week they're

here waiting for the customer to go

through it and tell you what they want

and i'll come and call you and say hey

i've checked that loan

many times nine out of ten times will

not happen like that so you have to make

sure that you have a process of

following up all the people that you

have shared your customers with and

asking them what they think oh and how

can you do that

when you follow up you say i i hope you

have had a chance of course you greet

them don't be rude do not like bust

someone with whatsapp i know hi no hello

i am asking them about that look

remember in all your conversations and

communications you have to be warm and

being warm is just being cautious it's

basically training start with the

greeting be nice of people okay and

basically what do you say um i hope you

have had a chance to look at the

catalogue and all the amazing offer that

is suggested for you what do you think

about the offer what do you think about

this new product or what do you think

about the perfume it would be great to

hear your opinion so let them talk and

discuss

and then after what product did you find

most interesting or what product did you

like best you know

then you can now say based on as i'm

having this conversation until things

will come up you know oh but i like a

perfume for my wife then oh let me

recommend this for you

oh i would like a full screen let me

recommend this for you people will be

like oh i didn't have time to go through

i think it's too long you know

you can now say let me recommend for you

or which product would you like to order

if you are having a beauty event uh

maybe you can log launch something going

on around your area so i would like to

invite you to try out all of these new

products so that you can learn more so

these are the ways that you can engage

and communicate with your customers when

you share that loan and when you're

following them up

okay we're wrapping up now

we're wrapping up now um so this is the

last part

with your customers please let me know

if you are getting value let me know if

you're getting value

okay how do you engage with your

customers now when someone has bought

in oriflame we don't just close the sale

we build relationship so um

how do you communicate after selling

after selling to your customers that's

really when the relationship begins

especially when it's the first time

customers

sell to people once and then they never

come back you know why because we don't

follow up and we don't communicate one

of the things that i i have enjoyed in

my opinion business the last five years

i have old customers that keep coming

back and coming back and coming back but

today i saw two body lotions because

somebody had been buying from me like

2016 or 2017 and because you have a

system or strategy or following up so

when you sell

if you're selling someone for the first

time the first time customer make sure

that you invite them to join your online

community whether it's your instagram

page or your facebook page or whatever

community that you have created where

you share product often

then share tips and tutorials so based

on what they have bought give them tips

on how best to use it how how can i get

best results from using that product how

to use it don't just sell it like i said

i made a mistake actually i wanted to

reach out to this one but i know she

doesn't really like messaging messaging

i didn't want her to feel like you know

i'm being a border or something so it

doesn't say anything well actually the

right way to do it is after you have

sold you need to check up on your

customers make sure that they are using

the product right and then two days or

three days after the customer gets their

order they ask for their opinion oh how

you what do you think about the product

are you enjoying your product you know

what you like best so far something i

like the way it smells oh and how it

feels on my skin oh it's giving me a

rational you need to have those

conversations so that you can guide your

person

for three days i don't decide you don't

like it

but when you keep in touch with them

you'll be hearing from them how they

feel about the product and you know

that's where you can even get um

you can even get asked if they need more

information if they need help on how to

better enjoy the product um give them

tips and all then after seven days or

one week ask for their impressions

results what they think about it are

they getting good results you know then

you can also ask them for

referrals you know who do you think will

like this product you know

after we launching newcastle your old

customers are the best people to

actually buy again you know

ask them

what what have you what you need to

restore oh your body lotion never finish

your perfume spray now we have a new one

you know if you have someone who's

always buying perfume from you

this is a good time to turn in our

additional perfume that we have you know

um so you have someone that's always

buying makeup or whatever like this is

the best time to turn this new makeup

roller that we have you know so every

every every time the new catalog launch

you know it's a it's an opportunity to

invite your old customers to restock

what they need or get something else and

continue to share continue to share

continue to share now when you have a

customer who maybe loves the products

and always buys you can actually invite

that person for example like this month

when there's a free registration you can

actually invite some of your old

customers that you think they love the

products and they would like to get more

they can actually sign up and buy

cheaper and become vip customers yes

they're just buying for their

personalities but they get to learn more

they realize that they're saving money

and then maybe their friends have been

even asking them where to buy the

product from and then they they now feel

the imports to recommend the products

for their friends and or tell them oh

i'm going to place my order next week

maybe i will add yours to you know they

are selling that they are making profit

that's how their eyes will start opening

up to the business okay so and we have

very good customers we believe that this

person can even become a great brand

partner it's always great that you can

you give them or extend the opportunity

for them to learn more about their

influence business either for them to

find for their personality or for them

to also become brand partner

recommending and selling the product

so of course um like you all know you

need to create an online community

because facebook will allow you to get

better awareness about your create

better awareness about your business get

access rather than help you to sell more

help you to um you know they didn't add

this but of course um to um document

of the experiences you know when people

is even strangers

like episodes

and that people are already responding

to that post and asking her for more

information you know and the only way

she can do that it's not just on an old

personal profile because the personal

profile is just immediate to your

friends but when you have a facebook

page you have access to even more people

you can even run ads and direct more

views to that in particular content and

to your page as a whole so as you are

creating this content don't just post it

on your website which

you can document all of these things on

your facebook business page and then as

you boost your page and you begin to

grow the following of your pin you have

access to a wider number and

network of people who can eventually

become a customer so you can actually

create a facebook page if you don't have

that we have a very short ebook that

put together um a guide on how you can

create your facebook page how

temperature instagram page how you can

create google my business page and how

it affects whatsapp business page if you

are in the team

can reach out to me if you don't already

have this document and i'll share with

you if you're watching this and you

haven't started your offline business

yet and you like to learn how to create

your own social media account feel free

to reach out to me i have my whatsapp

somewhere in the comments um in the

description box you can just send me a

message and then i'll get that document

to you or you can just go online and

google how to create the facebook page

is super easy okay so again once you

create your page make sure that you are

uploading your stories your content and

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