If you would like to create a gift card
first visit a product page
and add a product
Then select gift card.
Next you will need to edit the gift card information.
Enter a title for the gift card in the name field.
This name only displays on the
products page not on the gift card email or PDF
Add details about the gift card to the description field
click the upload images arrow in
the image field or drag and drop
images from your computer to add an image.
you can add multiple images
Gift card values will appear in a drop
down menu on a product item page
so customers can select their desired amount.
In the values tab
you can click an amount in the values column to edit it
click the trash can icon to remove a value
or click the plus icon to add a new value.
Click save and publish to
publish the gift card to your products page.
This sets the gift card as
available for purchase.
If you're adding a gift card that isn’t
available for purchase yet
click save to keep the gift card hidden
until you're ready to list it
If you delete or unlist a gift card
recipients can still use
previously purchased gift cards.
In order to cancel and refund a gift card
visit the home menu and click Commerce
Then click orders
Click the gift card order to open the order summary
then click cancel gift card and click confirm.
Also it's important to note that
refunding a gift card issues a full refund
so it isn't possible to
partially refund a gift card.
You can also see usage information
about the gift cards you've sold
within the orders panel.
Just click view gift cards.
Here you can see who received the gift card.
Its initial value and how much
value is remaining.
You can also see the last time the gift card was used
or the date of sale if it hasn't been used yet.
Please let us know if you have any further questions.
We're always here to help!