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hi and welcome to this training video on
troubleshooting the ultra care xt bed
frame the objectives for this lesson are
to demonstrate ways for troubleshooting
the ultra care xt bed frame in order to
isolate the failure and ensure the
correct fix is made within this lesson
we will troubleshoot the control box
motors and staff control in addition we
will look at proper bracket installation
and other helpful tips that will make
your ultra care xt bed perform exactly
as it was designed to do what do you do
when a bed fails to articulate at one
single point the ultra care xt has four
motors that are all controlled within
the control box which is where our
troubleshooting will begin and end if a
motor fails to operate then the problem
either stems from a bad motor or faulty
wiring within the control box so to
isolate the problem let's first trace
the line running from the motor to the
control box or simply look in the users
manual which lists lines one through
four the control harness is green and
additional plugs that go into the
control box include the emergency
battery pack socket and the AC power we
will first test to see if the problem
stems from one of the motors or if the
problem is within the control box begin
by unplugging the bed then remove the
cover on the control box this can easily
be done with a screwdriver next let's
test the circuit to see if it is working
to do this unplug one of the motors that
is working correctly and place it in the
outlet that is failing to operate this
process will help to diagnose whether
the motor is bad or if the circuit
within the control box is what's causing
the problem if the motor fails when it
is plugged into another outlet well the
problem is with the motor but if it
works then the motor is good and the
trouble stems from within the control
box
you can test any motor in either of the
two high lobe ports but the high-low
motors they can only be tested properly
in the high-low ports to replace the
control box we will need to disconnect
all four motors the control harness the
battery cable and the AC power cord to
disconnect the battery cable use a
screwdriver to push down on the red tab
and pull out on the cord to release the
tabs to remove the auxilary battery
cable simply pop the C clamp up using a
screwdriver and unplug the cable then
remove the c-clip from the motor and
slide the control box off of the motor
now when it's time to reinstall the
control box simply slide it back on the
frame and secure it with the c-clip
begin by plugging in the battery cable
and secure it with the smaller c-clip
plug in the AC power cord and all four
motors in the control box if you need to
replace one of the high/low motors
let's first raise the bed to its highest
position if possible and unplug the
power cord from the wall outlet remove
the head and foot panels so that the
frame can be tipped on its side using
the needlenose pliers remove the ROO
rings and slide the clevis pins out of
each end of the actuator taking note of
the orientation of the pins as they must
be reinstalled in the same direction
discard used Roux rings and clevis pins
you will then need to disconnect the
cable running to the control box when
checking the staff control first ensure
that the staff control panel has not
been damaged
if nothing is visibly damaged then the
electronics running from the control box
they are going to need to be checked not
to do this disconnect the wires running
to the staff control and simply swap
that panel with another panel in your
facility if the swamp staff control
works well then the problem is with the
circuit board which is going to need to
be replaced however if you swap the foot
panels and nothing works then you will
need to check the patch cord which runs
to the staff control and if that checks
out fine then the only thing left is the
control box therefore that is what is
going to need to be replaced
the foot and head brackets they can be
placed incorrectly therefore let's
review the correct steps for placing
both of these brackets first lay the
panel on a soft surface the head panel
bracket is the longer of the two sizes
and then align the top two holes with
the bracket the bracket offset should
face up use the four screws to install
the brackets do not tighten until after
fitting the mounting brackets into the
bed sockets repeat the same process with
the foot bracket panels panels should
slip easily in and out of their sockets
another helpful tip to include might be
lubricating rivet points periodically or
if your point squeak well thank you all
for your time and if you have any
additional questions