hello this is Nick wit Nick's computer
fix comm and here's a video on how to
reset your ZTE mobile phone back to
factory defaults it's free and easy okay
this start with what is a hard reset
it's a condition where you go ahead and
reset your phone back to factory default
settings it resets everything and erases
all user data and it puts your phone in
a state where the new phone setup is
required after a reset and it's gonna
look just like this and in the center
you'll see a yellow button that says
let's go now you might be wondering why
do I need to do a hard reset it's a good
reason to do one because ill correct a
lot of the issues like if your phone has
been freezing up a lot or just you know
you're locked out of your phone and you
can't get back into it this allows you
to go back through the new phone setup
and set up your phone just like as if
you pulled it out of the box for the
first time okay now this particular
model is the ZTE maven 3 from AT&T and
this procedure works on most ZTE mobile
phones no matter which carrier you might
be using the phone on or whichever ZTE
model you might have now there are two
methods to do a hard reset this first
one is a hard reset by turning the phone
off with the power button first and once
it's turned off you can go ahead and
locate the volume up button which is on
the left hand side on this particular
ZTE smartphone and the power button on
the right hand side once you've located
both of these buttons press them both at
the same time simultaneously and keep
them depressed until you see ZTE
light up on the display and then you can
release them and then after a minute or
two it'll go through the ZTE
and you know reboot there and you'll get
the Android recovery screen and you'll
get several selections reboot system now
is the first one and we want to navigate
down so we're going to push the volume
button down and that allows us to go to
where we want to go to which is let me
get this in focus a little bit better
wipe data / factory reset and once you
have that one highlight it go ahead and
select it with the process of pressing
the power button on the right-hand side
on this smartphone and so I'm going to
go ahead and do that once that's
completed I get a question here wipe all
new data this cannot be undone no or yes
no by default is selected I want yes
some use the volume button the down
volume button and then select it with
the power button and then it reboots and
goes to this next screen here and says
wiping data formatting data formatting
cache data wipe complete this can take a
minute or two depending on how much data
you have on your phone how many apps you
have installed and then once it's done
it says reboot system now by default is
selected and that's the one we want so
I'm going to select that by pressing the
power button and then it will go through
a reboot and I'll get the ZTE logo
powered by Android and once that is
completed that stays on the screen for a
minute or two depending on which model
of ZTE phone you have I get the 18 T
logo and then a few moments later I'll
go ahead and get the welcome screen and
the welcome screen is where we want to
be
and that allows me to go ahead and press
the let's go button the yellow button in
the center of the phone and that takes
me through the setup process just like
as if I was setting up the phone for the
first time so I'm going to go ahead and
do that and press let's go and once I do
the next screen it'll say welcome to
your z8 3:5 I get two options copy your
data or set up as new and if you want to
copy your data from a cloud you can
press that button and if you want to set
up as new and get a fresh start press
the second one and that's the one that
I'm going to go ahead and press here in
this video demo and when I do that it'll
go ahead and give me this screen once I
go through the whole setup process and
that brings us to method to reset your
phone and settings and this is a handy
if your phone is already you know
running and functioning but it might be
freezing up and give me some trouble and
you want to do hard reset go into
settings and once there scroll down to
backup and reset airs it close up look
so you can see what I'm pressing and
then factory data reset down below here
I'm gonna press that and then it warns
me this will erase all data and your
Google accounts system and that daiva
data and settings and any apps that had
installed will be erased and it gives me
an option reset phone and I do that and
one last warning just in case you want
to back out now
if you don't and you want to erase
everything press erase everything
and at this point it'll go ahead and
reboot by showing me the ZTE logo
powered by Android screen and this will
stay on or be displayed for a moment or
two and then I'll get a circle that says
erasing and that erases everything and
then I get the ZTE logo powered by
Android screen once again being
displayed on the smartphone here and
then I'll stay on the phone for a moment
and then I will be prompted to set this
phone up once again and I'll be prompted
with the welcome screen right after the
AT&T logo of course because this is a
18t phone they have to show their logo
and once that disappears like I said
you'll get the welcome screen and down
below there it says let's go and you can
go ahead and press the yellow button and
set up your phone just as if it was
brand new
right out of the box once again by
getting this next screen which asks do
you want to copy your data from your
cloud or do you want to set up as a new
phone and get a fresh start the choice
is yours and once you do go through the
setup process and it's completed you'll
get your home screen on your phone again
just like I have here that will allow
you to navigate through your phone
quickly and smoothly just like I'm doing
here okay we've come to the end of this
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