hello friends my name is hameed today
I'm working on a front load Samsung
washing machine and you can see this is
the washer my customers complain is that
the door doesn't open at the end of the
cycle and here is the model and serial
number this is our door lock it locks
perfectly fine you can select a cycle I
went to the diagnostic by pressing the S
Pen Android level and power at the same
time sometimes it also resets the
control board but in my case it didn't
work so what I did was I'm gonna get rid
of diagnostic normal cycle start
and this is the door look the the
doorknob supposed to look like this and
it has a little a small plastic piece
that you can pull out if you pull it
down that's gonna unlock the door
so that's on some unit they have the
sorption and they have a spring going
from here all the way through the Boren
or thinner than a skew washers but on
Samsung we don't have it for me for some
reason
to unlock the door you can hear the
clicking noise from the main control
board located behind the machine at the
back you can hear the collective noise
by the doors not opening so there's two
screws you wanna open from the back and
then the whole tour comes out
[Music]
the top is out again the door is not
unlocking do we wanna unlock it you're
gonna get well you're gonna put your
hand at the back where the door lock is
and you will pull this piece down and
then the doors gonna get open so what I
did was I honest otter spring piece here
so you just pull it down and the tour
door is open and I'll also show you by
taking the front gasket off there's a
spring you can see the spring piece you
can take this off after that you can get
to the contour to the door lock and hear
how it looks from the back that has a
cover on you're gonna take that cover
off you actually don't have to take
anything off at this moment you're gonna
put a spring in here as you can see this
is the screen I put it down there down
with the door where the drain pump is
and from the drill pan you can see the
spring and you can hold it and push it
down you push it down you will see their
door lock is trying to open from here so
here I'm gonna hold the camera here and
I'll pull the string down so here so
what I'm gonna do I don't want my
customer to replace the control board on
this one and she's happy to not spend
that money and a state or in a stall
that the strength is there every time
the striker and washer goes to the end
of the cycle the the only tank customers
going to do she will come down to the
basement and pulled out a spring out
take the clothes out and pull it on the
dryer is going to work for him otherwise
you're gonna spend three to two or three
hundred dollars for the control board
sometimes more than that
that's not worth fixing I don't know how
old is this machine but it looks at over
five years or two years Wow
so that's not even three years that's
only two years and she's having this
problem so the problem is fixed
she's gonna pull that a string down but
if she decided to replace the control
board I can replace it for her otherwise
that's a proper that's a proper way to
fix this problem