what is up guys Kristen here today I
will show you how to unlock any Motorola
phone out there now as many of you know
already Lenovo recently acquired
Motorola so this method will also work
for any Lenovo or Motorola phones out
there my phone is currently locked to
AT&T but I want unlock it to use it with
my MetroPCS SIM card but after you
unlock it you will be able to use it
with t-mobile Vodafone Rogers or any
other GSM carrier in the world now it is
extremely simple we're going to do it
together step by step I'm going to be
using this phone which is a Moto e 2nd
generation and all you need to unlock
your device is your computer your phone
and a SIM card ok it is extremely simple
now before we proceed I have to mention
that unfortunately it is not free but
trust me guys it is well worth it to
have a fully factory unlocked phone that
is compatible worldwide with all
carriers alright with that said we are
finally ready to begin so we're going to
get the IMEI number of the phone that's
the first step so to get that IMEI
number of the phone go to your dial pad
just as if you were dialing a call and
type the following command type star
hash zero six hash as you will see your
15 digit IMEI number will appear in your
screen this is very very important keep
this number confidential keep it
somewhere close because based on this
number we will generate the unlock code
to unlock this phone alright so the next
step takes place in a computer so open
your internet browser and go to the
website unlockriver.com now in this
website we will request the unlock code
to unlock this phone alright so we just
need to fill in here all the information
we're going to start by selecting the
original carrier and country that your
phone is currently locked to this is the
place where you bought it so in this
case my phone is currently locked to
AT&T United States so just go ahead and
select that one great now you're gonna
select here you select the brunt of your
phone so we're going to look for
Motorola or Lenovo so in this case is
Motorola and then then we're going to
select the exact model so in this case
I'm gonna be unlocking Moto e
perfect so I'm going to select that one
and the next step is the most important
one here you will have to enter your 15
digit IMEI number that's the number we
got at the beginning of the video
remember so go ahead and enter it here
make sure it is 100% correct very very
important great now the last step is to
enter your email where you want to
receive your your customized unlock code
so right down here your email make sure
it is 100% correct because they will
send you your unlock code to this email
alright perfect so once you have filled
everything go ahead and click unlock now
you will see the average delivery time
and the price to unlock your phone
alright so in the following screen you
will see a summary of your current order
so just check everything here make sure
it is 100% correct you will see the
average delivery time the price to
unlock your phone and all the
information you need to know before
unlocking your phone alright so once you
have read everything go down and select
your payment option to complete your
order so I'm going to do it and I'll see
you in a few seconds perfect so if you
did everything correct you will see a
screen just like this saying that your
order was placed and received
successfully so here basically it says
that they will email you your unlock
code so you have to check your email and
as you can see it takes 1 to 72 hours in
this case in some cases this very quick
takes 5 minutes in some other cases it
takes up to 3 business days so be very
patient so I'm going to show you my
personal email account so that you can
see how the email will look like after
you have received it so I use Gmail and
as you can see here I just got my
confirmation and the actual unlock code
says your Motorola unlock code is ready
so we're going to go ahead and open this
email alright so as you can see here it
says your Motorola unlock code is ready
so once you get this notification you
will also get instructions on how to
insert the unlock code and of course the
most important part the actual unlock
code down here so they have sent us two
different unlock codes we're going to
try both but I'm going to show you how
to insert your unlock code into your
phone now keep in mind that this is a
unique code and will only work for your
phone which is calculated based on the
IMEI number alright so once you have
your unlock code ready go ahead and
power off your device so once your phone
is completely off we're going to go
ahead and insert a non-supported SIM
card so in this case my phone is
currently locked to AT&T so I'm going to
have to insert a different SIM card that
it's not from AT&T so this is my
original SIM card here so I'm going to
use a non-supported SIM card in this
case can be metro pcs t-mobile or any
other GSM carrier so I'm going to go
ahead and insert my metro pcs sim card
okay so once you have inserted
successfully go ahead and power on the
device in the meantime we're going to go
ahead and put it here and we will put
back the frame here and we're just going
to wait a couple of seconds until the
phone is completely on now once your
phone recognizes that it has been turned
on with a non-supported SIM card it will
require an unlock code in order to use
it with that SIM card so that's where we
need to insert your unlock code so once
your phone is on you will see the
message network locked our no service or
do requires unlock code any of those
messages means that your phone is
currently locked so we will go ahead and
insert the unlock code we just swipe to
unlock and it says sim network unlock
pin perfect so we're going to go ahead
and insert the unlock code we receive in
the email okay
so we're going to carefully enter it
here 1 4 6 9 4 2 7
- one hit okay now once we hit unlock
you will see a success message network
unlock successful perfect guys that
means that your phone was unlocked
successfully and now we are ready to use
it with any carrier any GSM SIM card
worldwide it is as simple as that guys
the phone is now fully factory unlocked
and now it's compatible worldwide with
all carriers thanks for watching guys
let me know if you have any questions on
the comment section down below and don't
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watching see you next time