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How To Fix your TELEPHONE LINE, landline phone FAULT finding and REPAIR.

hi there my name is Vince from mr.

telephone and today I'm going to talk

about fault finding on your telephone

line so for example you've come in one

day and your lines dead your line is

noisy the the bills are not ringing

whatever the fault is with your

telephone line there's a good chance

you'll be able to fix it yourself

apparently 90% of faults are to do with

internal phones and internal wiring so

that means when people phone up bTW 90%

at the time the fort would actually be

internal and you won't need an engineer

out if you do call an engineer out you

will get a healthy call out charger be

well over 100 pounds I've had to do

these charges in the past and it's for

really minor minor things that you can

easily do yourself the problem is most

people don't know about this or too

scared to do it and they're going to

think they're going to break something

but a lot of these things you just have

to unplug and then the fault will

disappear you can go out and buy a new

phone even if you call out an engineer

to do this you've still got to go out

and buy a new phone yourself it's just

that you're going to be called charged

100 pound cord hour charge so it's best

to do a little bit of check-in to begin

with yourself now these products here

these sockets and stuff these are all UK

based sockets but the same thing applies

worldwide most of the phone systems

around the world are a 2 wire system

so although the sockets will look

different and the phones may look

different the fault-finding theory is

the same basically eliminating

eliminating the fall so whether you're

watching this in Australia America

Canada France New Zealand it will still

be handy to watch the video so to begin

with just a real basic thing about how a

telephone line works I'm not going to go

into too much detail because you can

google this yourself if you're really

interested but basically you have the

telephone exchange which is where the

line comes from and it works on just two

wires from the telephone exchange all

the way into your property it will go

via the Green Street cabinets it will go

via telegraph poles but it is still just

two wires even though when it leaves the

exchange it might be in a cable with 500

pairs a hundred pairs however however

big the cable is leaving the cable

leaving the exchange it's still only two

wires all the way into your house so

when you think of it like that it does

become a lot more simple because it is

just two wires so obviously if there's a

making one of those wires the result is

your line will be dead if the wires are

just barely making a connection your

line will be noisy if the wires are

touching together somewhere your line

will be engaged so that's it it's just

two wires so you can do a lot of this

yourself now I'm going to be talking

about the NTU five master socket because

this is the easiest way to fault finds

but if you don't have one of these n te

5 master sockets the full finding will

also help even if you've got the older

style master sockets this is a flush

version that you might have and this is

a small little surface socket that you

might have so these are not as good as

the NTU 5 master socket I'll show you

why in a minute but sit well there it

will still be relevant because you can

still unplug your phones no matter which

no matter what you have whether you have

the NTU 5 master socket or the older

versions of the master sockets or if

you're in other countries the same thing

applies as well so where every single

day the service providers like BT and

TalkTalk they're making thousands of

pounds every day from customers for very

very very simple faults and these are

faults that you can easily fix yourself

so just spend a bit of time watching

this video think about what I'm showing

you and apply it in your own house and

90% of the time it will fix the full if

the fault turns out to be external in a

manhole at the top of the pole at the

exchange obviously there's nothing you

can do about that but then you won't be

charged because that that will be

covered by your online rental so if the

fault is external it isn't down to you

so by doing these checks you safely can

eliminate any problems that you have put

on the line because you own all your own

equipment so you own your own extensions

your own phone your skyboxes your alarm

anything that you plug into the line the

service provider will only maintain up

to the master socket and it will only

maintain up to the master socket if

there is no damage on it if you've been

doing some decorating then you've pulled

the wire off the architrave and it's

dangling loose they'll probably say that

that's cause default and it will be

chargeable if your sockets down they'll

say that you've allowed amp into your

house and that will be chargeable if if

for example you've had some building

work and something's happened and

they've somebody's changed something

that will be chargeable so they will

only maintain up to your master socket

if you've caused no fault now or in the

past on the on the telephone line so

basically I want to talk about to begin

with the MTU 5 master socket but just

watch this and then go on if you've got

the older style master socket watch just

watch it pass the achieve on 5 bar sukuk

so I will show you how to do

fault-finding past that or if you

haven't got a screwdriver you can't be

bothered to do the screwdriver test just

yet then you can unplug the phones and

do the test in that way but it is easier

if you do just get your little cross

head get yourself a little cross head

screwdriver and what you need to do is

you need to just undo the two screws on

the NC 5 master socket you can tell the

NTU 5 master socket because it has a

split one here these old ones don't have

any splits they're just a face plate but

on this one here it as a split plate and

the idea is by unplugging this you've

now disconnected your extension from

your line this part here is your test

socket so by plugging into here your

testing purely the line coming into the

house so what you need to do is example

if you come home and your line is dead

noisy cutting out bills not ringing

whatever the problem go to your master

socket if you have one if you have an in

to you 5 master socket if you don't keep

watching I'll show you how to do the

rest in a minute but if you have one of

these nice and simple you get your phone

and you plug it into there ok so it was

handy just to use a corded phone you

pick it up if it's working fine here

whatever the problem you had if it's now

disappeared you know that the line

itself is okay don't call your service

provider

there's no point unless you want to get

the call out charge don't call your

service provider if you're not happy

doing any of this work why don't you get

a local engineer it's a lot cheaper be

about half the price so look in the

Yellow Pages get a local engineer or if

you're feeling a bit more confident have

a look at my shop mister telephone co

dot UK and you'll see that I'll set all

these products and you can ever go

yourself at doing it so basically you

plug your phone into there and see if

it's dead or if it's live if it's

perfect

you know that the line itself is okay up

to here so the problems of yourself

if

it doesn't work don't just rely on that

phone because this phone could be 40 you

might not know this phone could have got

40 so always try a separate phone or

borrow phone from your neighbors or try

your phone in your neighbor's house and

if the phone works you know your phone's

okay by trying to phones

you've now eliminated the phone so if

the phones are okay so if that phone's

faulty and this phone is working you

know the line is okay that the fault is

on the phone again

so where it's always best to try to

phones because the very phone you're

doing your testing with could be the

phone that's putting the fault on the

line so that's nice and straightforward

if it works here do not call your

service provider out okay if it doesn't

work here and you've tried two phones

and you've made sure that you haven't

damaged the cable if it's not if the

sockets knocked down if nobody's pulled

the wire off the wall or you've done

something else outside if everything's

as it was when the engineer installed

the line then it won't be chargeable in

which case call your service provider

out and that will your line rental will

cover up to the test socket on the

master socket now let's say that it's

working fine here that means you'll fold

some side or let's say you haven't

gotten into your master socket you've

got the old-style master socket

what do you need to do is you need to

start doing a bit of elimination so the

first thing you need to do is unplug

everything so for example this is just a

quick mock-up of what I've done here so

you've got your master socket you've got

an extension socket you've got your

filters plugged into the extension

socket you may have a junction box in

between with wires going up off to

upstairs extensions or extensions to the

kitchen you know check out exactly what

you've got and then it will make more

sense when it comes to your fault

finding but a first thing you need to do

this could be your sort of basic setup

here you've got your master socket with

either a double adapter a triple of that

or a quad adapter you'll have your RAM

you know your microphone coming out of

it for your broadband which connects to

your telephone

you'll have another extension Li going

off which might be just a you know plug

in extension lead then you'll have your

wires you're wired extensions going off

it could go viral junction box to a

telephone socket here again with a

microfilter in so you come home and your

lines noisy your lines dead

whatever the problem is you need to do

some fault finding so you've checked out

the test socket and everything is

working fine so you know that the faults

inside or again you've got one of these

older master sockets and you haven't got

a test socket so you need to do full

fine and similar to what I'm going to

show you now so basically first thing

you need to do is find out is it your is

it your phone's so what you need to do

is unplug everything so I'm plugging

everything from there unplug everything

from this of the socket than if you can

see that yeah and you get your phone

then you plug it in directly into here

okay you pick it up and you're like oh

it's working so it's something that I've

plugged in which is 14 so then I'll plug

that and to start with plug in your

double adapter or cord adapter plug it

in here oh yeah yeah it's working and

then plug in your micro filter yes it's

working and then plug in your little

cheapy extension Needham oh it's gone

dead so then you know all actually well

it must be my extension lead let's just

double-check that unplug that one yes

it's working plug it back in again it's

dead so you now know that your extension

lead is faulty in which case just bin it

you're there any cheap get yourself

another one so we're by doing a simple

bit of fault finding like that you've

now eliminated something yourself

another thing let's say let's pretend

now it wasn't the extension lis let's

pretend it's to do with the wire in

itself so again we've tested it in the

test socket and we know that the line is

okay yes we tested it there so we know

it's okay so we know it's not a bt

problem or a service provider problem so

unplug that and plug that back in and

now we test the line and obviously we

know the lines dead because we haven't

actually unplugged

it yeah so we know the lines dead so now

bit-by-bit

unplug everything so you can unplug all

of this you know if you want and then

plug your phone in there and you think I

would still dead so you know now it's

not your double adapter or your

microfilter so you now know that it's

sir a problem with your wiring so how do

you how do you work this one out now so

basically what you now need to do is you

need to trace the wire from here and

you'll see for example it might go to a

junction box first or it might go to an

extension it just depends how it's been

wired up it can go from extension to

extension to extension from the master

socket it can splits off to two

extensions it can split off to one

extension from the master socket and the

junction box and from the junction box

it can split off to one to three

extensions but trace the wires in notes

of where the colors go because it's not

always standard and you will forget once

you pull those wires out you won't

remember where they go so take a picture

from your phone or a digital camera get

a pen and paper write down exactly what

goes to where so for example on this one

here we've got the white blues - number

one we got the Blues - number two we got

the white oranges - number three and

we've got the oranges - number four and

this is all standard because I've just

done equip mock-up myself but your house

might have color codes from throughout

the years the color codes will be

different terminations might be

different - make a note of what you've

done and then you can always put it back

to how it was so as soon as you pull

those wires out you will forget you

think I'll remember that but then once

you get to your second or third cable

and you're going back half an hour later

you will forget to just scribble it down

and then you know worst case scenario

you can put it back exactly as it was

and you haven't gained anything but you

haven't lost anything you there is first

of all disconnect the fees yeah and then

plug the phone and make sure that these

wires are not touching each other plug

the phone in again if the line is

working now we know that this cable is

okay in which case then we're going to

connect it back up I'm going to doing

this roughly but we've made a note of

where the colors go so we're just going

to connect it back out again

I'll be using the proper punch down tool

or the cheaper tool with the cheaper

tool you will have to snip the wires

yourself okay and then what you now need

to do is disconnect another wire so this

is the wire going off to one of my

extension so I'm going to pull that one

out again plug your phone back into the

master socket and I'll say oh it's still

dead so I know that unless I've got two

faults on the line I know that this

cable is okay so what we now need to do

is disconnect this cable and plug this

cable back in so can you see I'm just

working through methodically

disconnecting this connecting as we go

along and testing disconnecting and

testing so punch - wires all back in

okay and now plug the phone in oh and we

got the oil tone again so basically the

fault was on this wire here it's been

cut and dampness has gone into it but

that's just a simple you know a simple

little explanation you may not have a

junction box you might have different

type of sockets but the same thing

applies is just methodically breaking it

down bit by bit to find the full and in

this case you don't need to do anything

you just disconnect this wire throw it

away and we'll just leave it

disconnected it might be tacked to the

skirting board it might be painted over

so you might not want to rip it all out

but just disconnect it it can no longer

put a fault on the line if it's

disconnected and you don't even have to

buy anything because this wasn't used

anyway it was just a cup wire if for

example you've proved to fall onto your

extension socket then go and get

yourself another extension socket either

from someone like me or pop down to the

you know local hardware shop and you'll

be able to pick up an extension socket

so by just breaking it down bit by bit

you can do so much full fun yourself and

you don't need specialist equipment to

do it when you get an engineer out they

do have specialist equipment and it's a

lot quicker but you don't have to do it

you can do this simply yourself by just

making a note of everything you do so if

you go to a socket and they're using

blue - - and orange - five instead of

you know white blue it might get at the

older-style cable or a very new star

caper that has blue and orange then make

a note of it and you know you can put it

back exactly how it was so if you do get

in the real muddle and you can't get to

the bottom and you have to call an

engineer out Lisa's back to how it was

to begin with so where yes are often on

things like micro filters or a phone or

a sky bot so nice and simply by just

unplugging it

you've now eliminated the full so I'm

just going to talk about the different

different faults there are on a

telephone line now simple force I've

come across in the past are to do with

phones so for example the phone might be

wall-mounted and what sometimes happens

is the little hook here can wear away

and then the phone without the customer

knowing will become slightly loose like

that and that's the same as your phone

being off the hook so when people ring

in it will be engaged another thing that

can happen is

the buttons can get jammed up with dirt

or if it's in the kitchen with grease

and stuff like that and then they go to

die the number L and it's not dieting

properly and they think it's a problem

with the telephone line it's not it's a

problem with the phone so if they go to

ring out and say this number is not

obtainable and it's because it's a

problem of the numbers on the phone or

it might be a might be missing the the

numbers completely so when your person

is it's not doing anything so again nice

easy fall to fix on the cordless phones

when the batteries go often you get a

real hiss on the line people think is

that hiss is this appointment the

telephone line it's not it's a problem

with the cordless phones so if you pick

up your phone and it's like a lot of the

time it's because the batteries have

gone flat and yeah you get you get a

hiss on the line also with cordless

phones like this if the power cable goes

then if there's a power cut in your

house then up in the work a corded phone

will still work with a power cut but I

call this phone won't work with a power

cut so these are the common things when

you ring up when you ring up BT or

whoever your service provider is these

are the common faults that will be

reported you've got n DT which is no

dial tone

so another dial tone isn't

straightforward one it's where like I

said earlier there's two wires from the

exchange to your house it means that one

of those wires has broken somewhere if

one of those wires have broken then you

will have no dial tone or if both wires

have broken if you've been doing stuff

you've been cutting your hedges outside

and you've cut through that the

telephone cable then obviously both

wires will be broken so no dial tone

means that there's nothing there the

line is completely and utterly dead so

when you pick it up there's nothing

there now yes it can be internal for

example you could have you know you

could have damaged something about some

building work but normally a no dial

tone one will probably be external

because you've probably got two or three

kilometres of wire going from the

exchange all the way to your house so

there's a good chance that one of those

crimps somewhere has broken yeah all

engineer might have been doing some work

and accidentally knocked your line off

now annoys e1 nsy noisy noisy is a

really really common one and when I was

an engineer we

always getting called out on noisy forts

and noisy line is the hardest line to

fire hardest fortified because a lot of

time is intermittent so it's not there

all the time but basically a nosy line

is where the wires are connected but not

connecting very well so they're just

barely connecting if they were

completely broken it's nice and easy

because it becomes a no dial tone and

then they're the fault system will pick

it up so when you ring up to report your

fault they will say yes you have got a

fall on your line because we can see it

breaking the wires but a noisy line

won't show up on a full system because

the wires are just barely connecting

other things that can cause a noisy line

is dampness so Douglas in a socket a

phone you know a bad again bad lead on a

phone that can cause it so a noisy line

can be fixed by yourself and which is

which is good because you can do full

time so with a noisy line you can do the

full finding yourself another one is

cutting off CEO cutting off so that's

when the line cuts off in the middle of

a phone call again that's due to the

wires just barely connecting so for

example you've got a telephone wire

going across the road from a telegraph

pole and every time it sways in the wind

it's a windy day those the break comes

and then it goes back again and it makes

every time it touches the line is made

and every time the wind moves or

whatever then the line breaks so that's

cutting off cutting off will normally be

associated with a noisy line because it

would be unlikely that if the wires are

that bad enough that they're coming

apart when they are together the chances

are it will be a noisy line now bells

not ringing this is a another common one

this is where you can pick up the phone

and it works but when you can't hear

incoming calls now this can be one of

three things first thing which is quite

common it's a problem with the actual

exchange so the telephone exchange the

equipment in the exchange the the

ringing signal is not coming through so

there's nothing you can do about that

that's an exchange for the other thing

it can be it can be the capacitor in the

master socket this sir this yellow thing

here in the master socket if these go

faulty if I was to get wires now and

snip the capacitor the line wouldn't

ring so I have come across it before

where the capacitors have gone faulty or

for example the the solder there's a

solder break in it they might have had a

knock and the solder breaks there and

then it's the same as the capacitor not

being connected that will cause your

phone not to ring and the last thing is

the phone itself the bail might be

turned off it so make sure the bills

turned on the phone because some phones

you can adjust the volume if you've got

it set up off we're all the way down

then you won't hear that particular

phone ring because these sockets

themselves though ring the capacitor

allows the phone to ring is the phone

that does the ring it so if your phone's

faulty

that's going to cause it not to ring so

again you can you know you can eliminate

that one yourself if you've plugged two

good phones into your test socket and

the net we're not working then it's down

to your service provider okay pe T

permanent engaged home a permanent

engaged tone is when the wires are

touching together so it's the same as

you lifting the phone off off the hook

so again it could be the phone like I

mentioned earlier if the phone is what

you thought it was on there but if it

was just not fully in so it's worn away

and it's coming off as the same as it

being off the hook or if the wires

touched together so let's say now if the

cable is going over heads to your house

and it's rubbing against a tree and it's

a damp day or wet day then if it's

rubbing against the tree and the wires

are exposed as soon as a bit of water

comes there your line will be permanent

engaged tone so on your end you think

the line is dead but the people ringing

you will just get an engaged tone

because what happens is the wires are

touching together is the same as the

phone being off the hook the other thing

that can happen is you will have dial

tone and it might be a little bit noisy

but what happens is when it rings the

higher voltage comes down the line and

it arcs the gap so let's say if there's

a bit of dampness on the two wires

high voltage comes down it jumps the gap

it arcs the gap and the customer thinks

you've answered because they phoned you

it gives half a ring look pop and it

connects so as soon as I fell which

comes out it connects the line but when

you pick up the phone there's nothing

there because it's it's art before your

phone so it's shorted out before your

phone so you

nobody's there but the person ringing

you thinks you're answered your phone I

think why why they're not speaking to me

so that's called a ring trip okay but

it's the same as a permanent engaged

tone so permanent engaged tone then

normally in the internal force so what's

happened is you've got your wires

they're go off to a junction box and for

example babiness gets into this broken

this cut cable here and that will become

a permanent engaged tone because the

wire is now shorted out the two wires

are shorted out from the dampness again

let's take if this cable here going off

to your extension socket is going under

the car it's one of the gripper rods has

gone through the cable then that was

short out the cable if it's under the

carpets and it's been trampled on again

the wires can touch together so anywhere

where the wires are shorter nail

touching together will cause an engaged

home normally that's an internal fault

so you should be able to sort that out

yourself again by unplugging this and

then testing the wires here and just

breaking it down bit by bit extension to

extension disconnecting one extension

disconnecting another extension yeah

well that will eventually you will

eliminate before so you won't need any

specialist tools a phone engineer will

use specialist tools because it's

quicker but you can do this yourself

just by a process of elimination by

disconnecting disconnecting and pushing

back in this connective obviously you're

going to need a punch down tool some

expensive one or a cheapy one for a

pound on something you will won't need

one of these to punch the wires back

into your sockets yeah but again buying

one of these is a lot cheaper than

paying a hundred or something cloud to

your service provider other ones is a

new number on unobtainable all outgoing

calls get the number you've dialed is

not being recognized so and then you

again is normally either an exchange

fault or it could be because you haven't

paid your bill so they might have put an

outgoing calls bars so if you haven't

problems pay and they might put an

outgoing calls bart block on your line

so when you go to ring out it allows

people to ring in but when you go to

make a chargeable call it will say

number not obtainable or you'll get the

let's say if these were gummed up with

grease or dirt then you're trying to

ring so for example you want to phone a

mobile

you're doing that oh seven seven eight

or whatever seven seven one and let's

see if the Yogi's gums up every time you

go to press do its gums up so it's not

recognizing it so you're just pressing

seven seven one as far as the telephone

exchange is called concerns and that's

going to be an unrecognizable number

because it doesn't make sense it's like

you miss Thailand even though you're not

Miss dialing the phone when you're

pressing oh it's not registering because

it's I've about 40 or it's gums up with

dirt or grease so that's another common

one that you can fix yourself right ESF

exchange select service faults this

could be something like if you had

caller display so most times if you have

a fault on one of your services like

you're you know you call waiting your

call to display your messages if it's a

one five seven one service you know like

an exchange based service then it will

normally be an exchange full but again

it could be your corded display on your

phone if the corner display packs up on

your phone then there's no point in

called an end engineer out because he

would just plug in this quarter display

make a call from his mobile and if it

comes through you will be charged again

so get one of your neighbors phone

or a phone of your whoever bring your

phone next door if they've got quarter

display and ring ring from your mobile

if the call comes up you know your

phone's working fine so you know then

it's not your phone that is a problem of

the exchange so go ahead and ring your

service provider and the last one this

is this is mainly uk-based for bells

ringing because in other countries it's

just a two wire system but in the UK on

the internal wiring it runs down three

wires because you have the ringer wire

she's not really needed nowadays but

some old phones still need the ring a

liar so bells ringing continuously BR

builds ringing that is basically when

your phone's just going constantly and

the reason it does that is because

there's a Fault in the wire somewhere

where the ringer wire is picking up

voltage from one of your two wires that

provide the phone line outside is

picking up voltage from it so the bells

on the phone is getting a constant

voltage so they're ringing constantly so

with that one again unplug all your

phones and then just plug in one at a

time it could be a dodgy phone or more

than likely it will be an ex

attention again probably to do with

dampness somewhere or where it's been

crushed under the carpet but again you

can eliminate that right starting at the

master socket and working your way

throughout the house disconnect in each

step of the way and testing so for

example you've got your master socket

been an extension so just go to that

first extension and then disconnect the

other extensions going away and test

that that first extension if it works

there you know the line up to that first

extension is good so then go to the

second X push it put the wires back

together and go to the second extension

if and disconnect the wires going on

from there if everything is fine at the

second extension again you know the

wires up to that point are good and the

fault goes on and on and on if you go to

the second extension and it's no good

and it's you know it's good at the first

extension you know the fall I've only

lights lies with the wires between the

first and second extension or the second

extension socket itself so do the fault

finding pull out the wires from the

extension socket see if the fault

disappears if it does you know the fault

is with the exact and extension socket

so just by doing simple fault finding

you can save a lot a lot of money

because so many times in the past

another common one was skyboxes skyboxes

have a little modem in there that dial

out so that the sky can you know test

the box and to make sure that that box

is still at that property so what often

happens is it will go to dine out and it

will keep the line open because there's

there's a fault on it it needs resetting

so I would go to a property they say

yeah yeah

the line is completely dead I've got

nothing but I pick the phone up yet when

you ring in from your mobile it's

engaged and sure enough you go to the

master socket plug your phone it is

absolutely fine every time you plug the

front plate back in the default comes

back so all you've got to do is go

around and the customer says yeah I've

unplugged all my phones but they forgot

to unplug their Sky box you unplug your

Sky box and the four goes away plug it

back in again and the faults there

sometimes when you plug it back in the

faults gone because by unplugging it

it's resets itself or you could turn the

sky box on and off at the mains and that

will reset it so sometimes they seize up

so that's the common one another thing

alarm so a lot of alarms are connected

telephone line and again they dial out

so they can keep the line open

so again unplug your alarm see if that

causes default years ago the same thing

use happen with dial-up modems and in

other countries they still won't use

dial-up modems in the UK now they don't

really use them but you know around the

world this might still use the dial-up

modem systems before broadband they can

keep the line open

so again unplug that as I said earlier

at 90% of faults are internal so you can

do all this yourself and save yourself a

packet because when years ago when I was

with an engineer sometimes we used to

charge a customer use to be over 200

quid to go there and do simple fault

finding because what the engineer will

say is he'll come along

can undo two screws plugging this phone

into there and say the BT line is okay

or the TalkTalk line or whoever your

service provider is the line is okay

you've got the fault on the internal

wiring at the moment you've got a

hundred and something pound core now

charge if you want me to fault fine

further the call-out charge will be the

hourly rate is eighty pound plus fats or

ninety pound plus fare so basically by

just going throughout the house and

unplugging somebody's phone they're

getting over a 200 pound bill which you

can do yourself and then you can go out

and spend that money and enjoy yourself

it's and if you've done the test that

the master socket or you've done what

you can do and the faults there and

you're not confident doing it least then

you know you're going to be charged and

if you know you're going to be charged

it's not it's not so irritating and it's

more entertaining when it's a shot too

but if you know you're going to get

charged 100 and something pound least

you're prepared for it and then you're

happy to do it

or get an engineer at the local yellow

pages or local paper and it will

probably be half that price and it will

be there it will be the same service you

know should be the same service you

provide it might even be a better

service because it's more personable

than having to go through your service

providers so next time you have a fault

you light don't automatically phone your

service providers do a bit of testing to

begin with and you might well find not

upset at the time you should be able to

fix that fault yourself and you won't

have to be put on hold for half an hour

speaking to someone that's just read

enough for script yeah so that's it

basically hope this video helps please

share it with

people because then they might have you

know you might not have a telephone for

right now but somebody else might have a

full tomorrow in a week next year and it

will come in handy to know this info

because a lot of people think that oh no

my service provider maintains everything

they do not maintain everything so by

doing this you're going to where you're

going to help yourself out so share it

with others your help have a people out

if you've liked it I was going on a bit

but if you liked it give it a thumbs up

because people that don't like it would

definitely give a thumbs down so yeah if

you need any of these products you fancy

doing the work yourself please go to

www.hsn.com and please subscribe to my

channel for more how-to videos in the

future have a look at my past videos

I've done loads of videos much more

technical about how to wire up master

socket and extension sockets and ADSL

faceplace what I forgot to mention is if

you've got your ADSL faceplate plugged

into your master socket it's exactly the

same fault line and the ADSL faceplate

takes to place off the front plate so it

doesn't matter what you've got plugged

into it

this is still good property off your

service provider the test sockets or

whatever you've plugged into it by the

faceplate or an ADSL faceplate is your

property so well yeah check out the

other videos you will find them useful

and thanks for watching and please

subscribe thanks very much bye now