what is up y'all RJ here with CV tech
and today I am going to be showing you
how to hard reset the kerosene rehydrate
reach now this is a question that's been
asked several times on my channel and so
I thought I'd make a video about it just
showing how it's done
now I have tried the methods when the
phone is off of holding the power and
volume down button at the same time did
not work also try to power in volume up
but at the same time this cannot seem to
get it to go into that hard reset mode
however you can go in here tie the phone
all go into settings scroll down to
where it says backup and reset you can
choose to backup your data get the focus
in a little bit here I back up your data
backup account automatic restore down
here is factory data reset so you just
push that and what it will do is it will
erase all data from your phone's
internal storage including your Google
Account system and app data and settings
downloaded apps music those and other
user data now if you have an SD card in
here I would encourage you to remove the
SD card unless you want to format that
too because I just don't trust it myself
personally I always been moving my SD
card if I want to do a factory reset so
what you do is you just go down there
push reset phone and once you push reset
phone it may actually take you into a
verification it may ask you to put in a
code if you have a code on your phone
like a four-digit pin something like
that which is usually the flash footages
in your phone number unless you've got a
personalized pin and it will say verify
most of the time or are you sure this
can't be undone
and once you push okay it'll go into a
it'll shut off start up again and your
phone will be factory reset so that's
how you factory reset your Kerr serie
high during reach
however being a has android 5.1.1
lollipop if you do not if you reset it
you may have to re-enter the previous
gmail account that was associated with
the phone so just keep that in mind and
just in case you do we set it make sure
that you remember what gmail account you
did use when you use this phone so it
can be up and running again so this
helps a little bit pretty simple way to
give your phone a full factory reset
this is helpful in any way hit that
thumbs up button I should appreciate any
comments or quits questions or questions
you may have leave in the comment
section below I'll get back to me as
soon as possible
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should appreciate it y'all have a good
one and we'll see y'all in the next
video