hello this is Nick with Nick's computer
fix calm and here's a quick video on how
to reset your Alcatel phone back to
factory defaults it's free and easy okay
let's go ahead and get started here for
those people who might not know where
they factory reset is it basically means
that you are deleting and wiping out
everything the phone back to the way the
phone was when you first opened up the
box and pull the phone out for the first
time so that's what we want to go ahead
and do and in this case this is the
Alcatel ideal and this also works on the
One Touch model as well and this is the
state in which we're trying to get the
phone back to where it says welcome so
I'm gonna go ahead and power this phone
down and touch that and that makes it go
off and there we go now at this point we
can go ahead and do a hard reset which
is the one that I'm going to show you
which is on the side you have your power
button and you have your volume button
you press and hold them both at the same
time and once you do it powers up the
Alcatel phone back up and then it puts
it into the factory reset mode where you
have a selection and as you can see the
first one says reboot system now but
what we want to do is go down to this
one here or let me move back up wipe
data / factory reset and hit the power
button - you know select it and then
we're gonna move it back down again with
the volume button and then hit the power
button and select delete all data all
right
that's how you go about it and we'll
wait and see what happens here this does
take a few minutes to happen so when you
do this it's not instantaneous and let
me give you a close-up shot here what
it's doing it's saying wiping data
formatting
formatting cash now this process all
depends on how many apps you have
installed how much data in pictures you
have it'll take about a minute and
afterwards you have a selection here
that says reboot system and that's what
we're going to do by hitting the power
button there and now it's rebooting and
now from the time that you hit the power
button to make the Alcatel phone reboot
it takes a good three minutes I notice
on this particular phone to actually
come back to the welcome screen and
while that's happening I just want to
let you know that this is a very low
price phone and it's actually a
throwaway phone in my opinion and it's a
18 t go phone which basically you buy it
and you pay as you go but at any rate if
you're in need of accessing your phone
because of whatever reason you can't
remember you PIN number or your password
or whatever this is the way to do a hard
factory reset and put it back to factory
settings whereas when it powers back ORN
you will get the welcome screen and you
will be able to go ahead through the
setup process on the cell phone once
again alright that's the end of this
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