hello this is Jim and hey we're looking
at a TV entertainment system here and
many of you might actually have cable
through Comcast Xfinity and if you do
have cable you may have experienced that
those moments where you actually need to
reset your your Xfinity box or your
modem box and so I'm gonna show you how
to do that today so for this xfinity
system we have the Xfinity x1 cable box
right here let me see if I can pull this
out you can kind of see it says Xfinity
has a little blue light on the side this
is actually the X X ID - C box and you
can see the main cable line coming in
here you have a HDMI cable there and the
power supply right there now pulling
this out I did have be careful because
there is a little power button here and
that's not the reboot button some of the
older boxes that do have a reset button
on back but this one does not this just
turns the system on and off but
resetting the system is is more than
just the power button itself so if
you've been having some issues with your
cable service one of the first steps you
might want to do other than interest
train on and off the TV is to reset your
cable box now one of the easiest ways of
doing this with the new Xfinity x1
system is to just take your remote and
press the a button on your remote just
like this and now bring you to a little
troubleshooting and screen and one of
the items on the very far left is a
restart and so you go ahead and hit your
ok button on your remote and it'll ask
you do you really want to Reese reset
your TV box shirt so you move over and
you hit re restart
and it'll start restarting your system
okay so your box will show this blue bar
initially that's just saying it's on and
then I'll eventually start blinking this
green bar and this will continue for a
while and then I'll go ahead and turn
back to blue I'm not quite sure how long
but it'll eventually do it and then I'll
just reboot your entire system you get
this little welcome display on your
screen and then there you go it went
ahead and turned blue and now it will
just probably take another minute or two
before it starts rebooting completely
you'll start getting a welcome screen
connecting to your entertainment
experience and then finally the system
reboots and you got your image now that
method was kind of the softboot method
now there is now if that doesn't really
solve your problem you can also pull out
your little box here it could be this
kind of box or a different box find the
power supply cable pull this out this is
my power supply cable and what you can
do is just pull out the power supply
cable itself fully for about 10 seconds
just kind of count it down and and after
about 10 seconds you're gonna plug it
back in now now by unplugging this there
will be a longer boot up sequence so
you're basically removing all the charge
out of the box and so a lot of the
memory will be gone as well and so when
a boots up it has to load up a lot of
the show information and so this may
take maybe up to 10 minutes 15 minutes
before you see all your shows back on
your screen but they will eventually
boot up and you'll be fine and this is a
little bit of a harder reset so I'm just
going to plug it back in
that you'll see some green lights again
and eventually you'll get your blue
light coming back on you get to welcome
then you get your blue bar and then
you're finally your welcome screen and
finally you get your show back on and
there you go I hope this video helped
you out and you're able to reset your
Comcast Xfinity box and you're able to
enjoy some nice TV and I will see you
next time bye bye